Advitya Patni

Customer Success Manager

Dubai, United Arab Emirates7 yrs 2 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Expert in driving customer retention and expansion.
  • Strong background in data analytics and business intelligence.
  • Proven ability to align cross-functional teams for success.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry with a strong focus on analytics and data-driven decision-making.

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Skills

Other Skills

Business Intelligence (BI)Data WarehouseData MiningExtract, Transform, Load (ETL)Customer Relationship Management (CRM)Statistical ModelingQuantitative AnalyticsData ModelingData MigrationStoryboardingData IntegrationResearch and Development (R&D)MySQLPL/SQLOracle SQL

About

I help enterprise customers realize ROI fast-and stay for the long haul. I own strategic accounts end-to-end, from onboarding to expansion, and I build the operating rhythm that makes it repeatable: clear health scores, crisp QBR narratives, and clean CRM habits that keep teams focused on the right actions. I’m at my best where data meets relationships-translating usage signals into renewals, expansions, and executive advocacy. I stay ahead of risk-aligning Sales, Product and Ops early to clear roadblocks before they become escalations, keeping delivery crisp and stakeholders confident. I make staying the easy decision-and growing the obvious next step.

Experience

7 yrs 2 mos
Total Experience
2 yrs 4 mos
Average Tenure
--
Current Experience

Splashbi

2 roles

Manager- Customer Success

Sep 2023May 2025 · 1 yr 8 mos

Delivery Lead

May 2022Sep 2023 · 1 yr 4 mos

Oracle

Senior Consultant

May 2021May 2022 · 1 yr · Hyderabad, Telangana, India

Splashbi

2 roles

Senior Solutions Analyst

Aug 2020Apr 2021 · 8 mos

BI Developer

Jan 2018Jul 2020 · 2 yrs 6 mos

Lean apps

IoT Engineer

May 2016Jul 2016 · 2 mos · Pune, Maharashtra

Transorg analytics

Data Analyst

Jun 2015Jul 2015 · 1 mo · Gurgaon, India

Education

Indian Institute of Management Raipur

Master of Business Administration - MBA — Strategy & Marketing

UPES

Bachelor of Technology — Computer Science Engineering with specialisation in Business Analytics & Optimization

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