May 2016 – Sep 2018 · 2 yrs 4 mos

• Network Experience & Performance Head at Vodafone, I have a multi-faceted responsibility of managing the Performance and Customer Experience across the entire Network and IT landscape. The job involves marrying Customer analytics with Network Performance to drive both Performance and Experience improvements across all customer segments.

Apr 2012 – May 2016 · 4 yrs 1 mo

• Responsible for Capex planning, Opex controls, Network rollouts, Driving Network performance for all the West and North Circles. These included major metros viz Delhi and Mumbai and some of the other high profile circles of Gujarat, Mah, Rajasthan and UPW. During this period we launched new 3G & 4G networks in Mumbai and Delhi also 3G networks in Rajasthan, UPW.

Mar 2010 – Mar 2012 · 2 yrs

• Responsible for Radio Access Network Planning for Vodafone India.
• Driving Spectrum Strategy for all the networks. Defining road maps & functionalities needed for above & driving vendors to develop VF specific requirements and priorities. Drive voice and data performance in all the circles.

Sep 2008 – Mar 2010 · 1 yr 6 mos

• Responsible for end to end Planning, Operations, Budgeting - Capex and Opex and Network Performance of Vodafone Delhi Network.

Apr 2000 – Jun 2008 · 8 yrs 2 mos · New Delhi Area, India

• Responsible for Network planning, System engineering and Design of GSM & GPRS CDMA networks. Handled major clients in India region for all technical inputs. Responsible for all the new features implementation, system design for GSM and CDMA networks, RF design using Netplan, including the Databases for all BSS elements.

Sep 1998 – Mar 2000 · 1 yr 6 mos · New Delhi Area, India

• Technical support Manager responsible for Network planning of CDMA WLL and
• Mobile networks. Responsible for the technical compliance, dimensioning of Switching and backbone planning of CDMA networks.