Akash Gope

Operations Associate

Bengaluru, Karnataka, India8 yrs 6 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Proven expertise in Technical Project Management.
  • Strong background in Customer Support and Technical Assistance.
  • Experience in Financial Services and AI Solutions.
Stackforce AI infers this person is a Technical Support Specialist with a focus on SaaS and Financial Services.

Contact

Skills

Core Skills

Technical Project ManagementWeb TechnologiesAi SolutionsCustomer SupportFinancial ServicesTechnical Assistance

Other Skills

Apache PigArtificial Intelligence (AI)AutomationBankingCC++Catalog ManagementCoaching & MentoringCommunicationComputer ScienceCritical ThinkingCustomer-Focused ServiceData IntegrityData Warehousing OperatingDatabases

Experience

8 yrs 6 mos
Total Experience
2 yrs 1 mo
Average Tenure
2 yrs 11 mos
Current Experience

Hackerone

Technical Support Engineer 3

Jul 2023Present · 2 yrs 11 mos · India · Remote

Web TechnologiesCustomer-Focused ServiceTechnical Project ManagementResolving IssuesSingle Sign-On (SSO)Okta Single Sign-On+7

Aisera

Senior Technical Support Engineer

Jan 2023Mar 2023 · 2 mos · Bengaluru, Karnataka, India · Remote

Technical ProficiencyAI SolutionsNet Promoter ScoreOrganization SkillsDefining RequirementsManage client expectations+18

Twilio

Technical Support Engineer 2

Jun 2021Dec 2022 · 1 yr 6 mos · Bengaluru, Karnataka, India · Remote

Technical ProficiencyNet Promoter ScoreOrganization SkillsDefining RequirementsData IntegrityManage client expectations+24

Open financial technologies

Technical Support Lead

Jun 2020Jun 2021 · 1 yr · Bengaluru, Karnataka, India

Technical ProficiencyNet Promoter ScoreDefining RequirementsFinancial ServicesProject CommissioningManage client expectations+25

Oottru technologies private ltd

2 roles

Lead Technical Support

Promoted

Mar 2019Jun 2020 · 1 yr 3 mos · Bengaluru, Karnataka, India

Technical ProficiencyNet Promoter ScoreOrganization SkillsDefining RequirementsProject CommissioningManage client expectations+18

Senior Associate

Oct 2016Aug 2018 · 1 yr 10 mos · Bangalore, India

Technical ProficiencyNet Promoter ScoreOrganization SkillsDefining RequirementsManage client expectationsTechnical Assistance+7

Vikash automotive

Business Owner

Jun 2012Oct 2016 · 4 yrs 4 mos · Raurkela, Odisha, India

Service-Level Agreements (SLA)Easily Adaptable

Education

Liverpool John Moores University

Master of Business Administration - MBA

Aug 2022Feb 2024

BRM INTERNATIONAL INSTITUTE OF TECHNOLOGY

Bachelor of Technology (BTech)

Jan 2008Jan 2012

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