Akshat Chitransh

Senior Software Engineer

Bengaluru, Karnataka, India12 yrs experience
Highly StableAI Enabled

Key Highlights

  • Over 9 years of experience in software engineering.
  • Expertise in AI and Generative AI solutions.
  • Strong background in scalable backend systems.
Stackforce AI infers this person is a Backend-heavy Software Engineer specializing in AI solutions for enterprise applications.

Contact

LinkedIn

Skills

Core Skills

Software InfrastructureSoftware DesignAi

Other Skills

Generative AIOperational EfficiencyMicrosoft OfficePublic SpeakingMicrosoft WordWeb DevelopmentCustomer ServiceManagementProject ManagementStrategic PlanningLeadershipResearchSocial MediaPowerPointCadence Virtuoso

About

With over 9 years of experience, I currently serve as a Senior Software Engineer at Meta, where I focus on developing cutting-edge AI and Generative AI solutions as part of the Care XFN team. Collaborating with cross-functional partners, I contribute to creating intelligent tools that enhance operational efficiency, improve user satisfaction, and optimize global customer support systems. My expertise lies in software design and infrastructure, with a strong background in creating scalable backend systems and data platforms. In previous roles at Google and Goldman Sachs, I worked on high-impact projects, including developing solutions for merchant lifecycle management, payment platforms, and scalable ETL systems. My work is driven by a commitment to building innovative solutions that address complex challenges in technology and enterprise operations.

Experience

12 yrs
Total Experience
2 yrs 2 mos
Average Tenure
5 mos
Current Experience

Meta

Senior Software Engineer

Dec 2025 – Present · 5 mos · Bengaluru, Karnataka, India · Hybrid

  • As a Senior Software Engineer on the Care XFN team, I lead the development of AI and GenAI initiatives designed to transform the customer support experience at Meta. I focus on building intelligent solutions that drive operational efficiency, enhance user satisfaction, and streamline productivity across the enterprise. As a founding member of this team in Bangalore, I collaborate with cross-functional partners to deliver high-impact AI tools and help shape the technical direction of our global support systems.
Software InfrastructureSoftware Design

Google

2 roles

Senior Software Engineer

Nov 2024 – Dec 2025 · 1 yr 1 mo

  • Leading the GPay Merchant Lifecycle and Devices Team, designing and developing solutions for merchant Onboarding, Retention and Soundpod.

Software Engineer

Jul 2021 – Nov 2024 · 3 yrs 4 mos

  • Java Backend Engineer @ Google Merchants Platform, facilitating easier and efficient payment for next billion users in India.

Goldman sachs

2 roles

Associate

Dec 2020 – Jun 2021 · 6 mos

  • Full ownership of the platforms built, with designing and implementation of new spark based ETL platform for distributed processing of data.

Analyst

May 2018 – Dec 2020 · 2 yrs 7 mos

  • Data Platform Engineer working on building scalable and efficient ETL platform and Data Quality platform, for moving critical data and performing analysis on it.

Amadeus labs

2 roles

Software Engineer

Promoted

Jul 2017 – Apr 2018 · 9 mos · Bengaluru, Karnataka, India

  • Worked as a Software Engineer in the Airlines Team, building REST API driven flight booking engine

Intern

Jan 2017 – May 2017 · 4 mos · Bangalore

  • Innovation and Research Team, Core Shared Services (CSS)

Ece society, bit mesra

President

May 2016 – May 2017 · 1 yr · BIT Mesra

Regional telecom training centre(rttc),bsnl

Summer Trainee

Jun 2015 – Jun 2015 · 0 mo · Lucknow Area, India

Institution of electronics and telecommunication engineers

Web Developer

May 2015 – Dec 2016 · 1 yr 7 mos

Ece society (ecesoc)

General Secretary

May 2015 – May 2016 · 1 yr

Ieee

Student Researcher

Jan 2014 – May 2017 · 3 yrs 4 mos · Birla Institute of Technology, Mesra, Ranchi, Jharkhand-835215

  • Member number: 92817092

Education

Birla Institute of Technology, Mesra

Bachelor of Engineering (BE) — Engineering

Jan 2013 – Jan 2017

City Montessori School

Intermediate

Jan 2011 – Jan 2013

St. Mary's Convent Inter College

High School

Jan 2000 – Jan 2011

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