Jan 2023 – Jan 2025 · 2 yrs · India · On-site

Aug 2021 – Dec 2022 · 1 yr 4 mos · San Francisco Bay Area

Jul 2019 – Aug 2021 · 2 yrs 1 mo · Santa Clara, California, United States

• I orchestrate a portfolio of critical projects in an Agile environment with a mandate to minimize or eliminate (where possible) post-production issues. I collaborate with cross-functional team members including developers and project managers to conduct analysis, establish testing parameters, and resolve issues. Core contributions to date include:
•  Evaluated program capabilities, defined features, and documented testing requirements.
•  Designed test cases and test scripts (using Selenium Standalone server, Cucumber, CodeceptJS, and Java Script) based on best practice principles leading to consistency and accuracy throughout the product development lifecycle.
•  Promoted a culture of teamwork, collaboration, and transparency within the team as a trusted and influential leader.
•  Made key recommendations regarding product usability, function, and performance to positively impact the iterative development process and project outcome.
•  Delivered input into the root cause analysis process when bugs or defects had been flagged during testing.
•  Created remedial actions and implemented controls to resolve problems and reduce recurring issues.
•  Fostered relationships with senior executives to carry out new product demonstrations and answer queries.
•  Provided training for on-site and offshore teams focusing on quality assurance principles, policies, and procedures.

Oct 2018 – Jul 2019 · 9 mos · Mountain View, California, United States

• In this role, I led compliance testing activities for a range of partner apps including accountability for Android TV stability, functionality, performance, and certification testing across numerous devices. Accomplishments included:
•  Designed a robust test plan including detailed test cases and suites to enable development of new features in a fast-moving and innovative environment.
•  Signed off all products as meeting required acceptance criteria established by Google.
•  Managed the testing schedule, prioritized mission critical tasks, and tracked progress against milestones.

Nov 2015 – Oct 2018 · 2 yrs 11 mos · San Jose, California, United States

• I delivered high quality projects and enabled the product development process for multiple simultaneous initiatives. I collaborated with colleagues on the Systems QA test execution team to define and maintain compliance with quality standards. I used critical thinking skills to resolve issues and escalate high priority QA items to senior management. Highlights included the following:
•  Worked with multi-functional colleagues as the key point of contact for escalated items, troubleshooting, test plan review, and additional requirements gathering.
•  Conducted Functional, Performance, Interoperability, Stress, Performance, Acceptance, rigorous exploratory testing on embedded payment devices.
•  Monitored and analyzed battery performance and power management capability.
•  Prepared and presented test reports including detailed metrics and KPIs.
•  Led the hiring, training, and mentoring of onshore and offshore teams.

Jun 2014 – Nov 2015 · 1 yr 5 mos · Bengaluru, Karnataka, India

• I oversaw testing operations including Stability Testing of DVB platforms manufactured by TiVo to sure exceptional quality and consistency of all products. I developed stakeholder relationships to gather feedback and information during the QA process. Achievements and responsibilities included the following:
•  Developed comprehensive test plans, defined test procedures, and managed all aspects of the testing process in conjunction with multi-functional teams.
•  Tracked and monitored testing outcomes and worked with technical specialists to resolve issues and ensure that products meet defined acceptance criteria.
•  Conducted root cause analysis of crash dumps to pinpoint stability issues such as memory corruptions, Kernel Panic, bus hang, watchdog bites and device freeze.
•  Established a testing schedule and prioritized critical tasks to meet deliverables in a timely manner.
•  Prepared and presented monthly reviews and status update reports for senior leaders.

Sep 2006 – May 2013 · 6 yrs 8 mos · Greater Bristol Area, United Kingdom

• ​• Responsible for testing & delivering Digital Video Broadcasting (DVB) middleware solution to Digital Set Top Box and TV manufactures in UK and Europe market
• Understanding the product functionality & identify the testing areas. Design, Develop and execute test cases for Functional, Performance, Smoke, automated nightly regression tests, integration tests, Conformance test suites like DTG SI/PSI, DTG Mheg, Nordig, Neotion, SmarDTV, CI+, iPlayer
• Design, develop, test, maintain automated test suites and the in house Robotester test automation tool written in C++ and Python
• Trained and lead off-shore test teams of 11 members in various locations. Coordinated on a daily basis, providing support and assistance
• Worked closely with developers in order to understand, develop test plans, test, help resolve issues and ensure the product works well in real scenarios
• Analysed defects and debugged product failure
• Interacted with teams regarding defects and new enhancements in the product
• Involved in design reviews and test report reviews
• Experienced in creating streams using Manzanita stream creation tool to test Digital TV devices, MPEG Analyser and
• Streamers

Jan 2006 – Mar 2006 · 2 mos · London Area, United Kingdom

• Worked on Netcool/Proviso’s third-generation architecture for network data management. The solution reduced the overall system cost while increasing the system manageability and ease of access for all performance information
• Installed, Administrated the Netcool Proviso
• Developed script in UNIX to automate the Proviso upgrade from 2.X to 4.X.
• Reported project status and ideas for improvement
• Comply with the client's software development process, use software development tracking software packages, adhere to the
• client's established process, maintain strict adherence to the client's prescribed development guidelines, control processes, and procedures

Mar 2004 – Oct 2005 · 1 yr 7 mos · Bengaluru, Karnataka, India

• Worked on Alcatel's ASAM 7300 which is a DSLAM switch which connects subscriber's dialling through ADSL modems to their corresponding ISP over an ATM backbone
• Responsibilities included enabling and disabling a line, configuration and data retrieving, managing the performance counters for a Line, SELT (single ended Line testing), DELT (Dual ended line Testing) and POTS testing
• Worked on feature enhancement and maintenance of the domain using C/C++
• Involved in development of SELT and License Key for SELT in XDSL using C++
• Created, executed SST (sub system test) / LIT (local integration test) test cases and involved in fixing functional defects • Maintained Automated Test Environment tool and performed manual & automated testing for the XDSL/ATM domain
• Worked in assembling the hardware’s required for the testing of this module
• Developed test scripts using Perl and UNIX
• Involved in modifying and updating LIT scripts for ATM and automation of HDS (Hardware Dependant Software) scripts