Jun 2023 – Jun 2025 · 2 yrs · New York City Metropolitan Area

• With 24 years in document control, I've mastered managing document lifecycles, contributing significantly JFK Redevelopment's document control beginnings for the $9.5 billion Terminal 1 and $6 billion Terminal 6 projects, along with overseeing 25+ PANYNJ contracts. Utilizing e-Builder PMIS, I enhanced productivity and coordinated transparently across agencies, optimizing workflow protocols for efficiency.
• My dual role in PMO operations and construction management with AECOM Hunt for Terminal 6's construction gives me a unique perspective, enabling effective management of complex documentation in airport infrastructure.
• As the Team Lead for JFK Terminal 6 document control, I ensure regulatory compliance, serve as a liaison with clients and regulatory bodies and led document control initiatives, focusing on compliance and process efficiency. I've excelled in training internal and external staff, improving processes, and reducing risks through complex problem-solving. My collaboration across departments and specialized training in e-Builder software have significantly improved team outcomes.
• My extensive experience and insight across design and construction phases uniquely position me in the field. As a Document Control Manager, my commitment to maintaining accurate, complete, and professionally excellent documentation stands paramount.
• I'm now excited to incorporate AI into this work, leveraging its potential to further enhance efficiency and accuracy in our document control processes.

Oct 2022 – Jun 2023 · 8 mos · New York City Metropolitan Area

• Key Role: Manages document control for the $6 billion JFK Terminal Six renovation project using e-Builder PMIS cloud software, ensuring compliance, productivity, and transparent coordination between all stakeholders
• Oversee the document control processes, developing and implementing document control procedures, training staff on document control, and monitoring compliance with those procedures
• Provide document management support to project teams. This includes creating and maintaining project document libraries, tracking document versions, and ensuring that all project documents are properly stored and accessible
• Provide training and support to teams on the use of e-Builder software
• Provide training and education on quality control and assurance to internal and external teams
• Provide administrative support to project teams. This includes preparing reports, responding to inquiries, and managing project files
• Ensures that all AECOM documents are compliant with applicable regulations. This includes reviewing documents for compliance with regulatory requirements and making recommendations for improvements
• Provides training and education on document control to AECOM staff. This includes developing training materials, conducting training sessions, and providing ongoing support to staff

Mar 2020 – Oct 2022 · 2 yrs 7 mos · New York City Metropolitan Area

• Key Role: Managed renovation submissions for JFK Terminal One ($9.5 Billion) and currently managing JFK Terminal Six ($6 Billion) through e-Builder PMIS cloud software, ensuring productivity and transparent coordination between various city agencies.
• Collaborate with architects, developers and delivery teams to provide qualitative strategic solutions
• Lead discussions with developers and contractors to refine the user experience with PMIS cloud software, creating efficiencies with useability and timeliness
• Partner with development, architecture and product partners to ensure project alignment
• Manage the development and publication of firm-wide training content, highlighting best practices for document submissions via the PMIS cloud software (i.e. recording, editing and producing training videos)
• Serve as a primary point of contact and delegate for all renovation inquiries related to Terminal 6 while simultaneously collaborating on 18+ Port Authority initiatives
• Developed and shared weekly progress reports on multiple projects across all initiatives
• Redesigned the workflow for firm-wide document management processing protocols
• Facilitate the onboarding and training of new employees and contractors

Apr 2019 – Oct 2020 · 1 yr 6 mos · New York, United States · Remote

• I originally established Systimz, LLC’s niche by delivering unparalleled administrative solutions and tech training (start/end dates estimated). I temporarily closed the business to focus on the JFK redevelopment program, showcasing versatility and a strong commitment to infrastructural excellence. Today, as we approach the dawn of an AI revolution, Systimz, LLC is reborn. What once felt like a two-person ensemble now operates with the efficiency and prowess of a large team, leveraging AI to redefine business standards and drive unparalleled operational success.

Mar 2017 – Mar 2020 · 3 yrs · 211 53RD Street Brooklyn, NY 11220

• Key Role: Provide strategic operational support to Project Manager for scope, timeline, performance and budget
• Led meetings to communicate project scope, barriers, goals, and modifications, facilitating transparency and consensus across team members
• Coordinated all subcontractors and suppliers based on contracts pre-construction
• Led the development and firm-wide distribution of monthly cost-benefit analysis reports, highlighting pertinent details for material, scheduling, resources and project timelines
• Tracked daily/weekly performance of subcontractors, ensuring strategic milestones were achieved
• Maintained all digital and hard-copy files of all Submittal Logs, Requests for Information (RFI), and Change Order Requests
• Managed all digital communications for social media, email and website channels
• Tracked hours and expenses to keep a project on task and within budgetary parameters
• Coordinated presentations for clients and project members, detailing project scope, progress and results
• Ensured all finalized projects satisfied industry code requirements and met quality assurance benchmarks (i.e. change orders completed, invoices reconciled and submitted for accounts payable/receivable)

Sep 2014 – Mar 2017 · 2 yrs 6 mos · Pearl River, NY

• Key Role: Manage operational and project strategy, serving as primary point of contact for business, clients and contractors
• Developed and implemented project plans using AutoCAD, Planswift and Bluebeam applications
• Led recurring planning sessions with clients, contractors and architects, communicating project status, timeline projections and budget updates
• Supervised multiple teams across multiple on-site and off-site locations, ensuring achievement of daily milestones
• Managed procurement and delivery of equipment, materials for all sites under management
• Directed on and off-site logistics, including supply inventory, material distribution, and submissions for drawings and fabrication
• Managed end-to-end workflow for shop drawing submittals

Jul 2013 – Sep 2014 · 1 yr 2 mos · 115 5th Ave, New York 10003

• Key Role: Coordinate drawings for architectural review and record-keeping
• Assisted with workflow monitoring, coordinating review meetings, managing feedback channels and distributing meeting minutes to stakeholders
• Consulted with architects, project managers and contractors for drawing specifications and work order details
• Established ongoing practice to validate quality assurance benchmarks and ensure architectural designs meet criteria for distribution
• Leveraged MS Access/Excel to organize, track and maintain submission logs during project intake and management cycles

Nov 2007 – Jan 2013 · 5 yrs 2 mos · Greater New York City Area

• Produce digital graphic design for tile installations
• Ensure quality control measures and project timeline milestones are achieved
• Responsible for logistical planning (purchase orders, material delivery, etc.)
• Managed inventory of supplies

Jan 2005 – Jan 2008 · 3 yrs · Queens, NY

• Converted prospects to closed sales for clients
• Provided close, personal client attention and tenacious follow-up to ensure best service experience for clientele Prepared contracts and documentation; advised first home-buying clients on general escrow and title procedures
• Designed and updated marketing materials
• Generated new leads by distributing thousands of direct mail advertisements in local neighborhoods
• Marketed listings and held open houses to aggressively grow area sales

Sep 1996 – Nov 2009 · 13 yrs 2 mos · South Richmond Hill, NY

• Managed all operations of a successful independent business including matters related to operating budgets, accounts payable/receivable & maintenance costs
• Provided hands-on training on the various techniques of the barbering trade
• Established a loyal, growing clientele by exhibiting a higher standard for customer service excellence and through various marketing campaigns (flyers, local newspaper ads, client referrals)
• Corresponded with customers and scheduled appointments