Apr 2022 – Present · 4 yrs 2 mos

• Leading the development and architecture of FinTech Tax Distributed Systems
• Spearheading the design and implementation of scalable, microservices-based architectures for global tax solutions at Amazon.
• Collaborating with cross-functional teams across geography to improve performance, optimize system resources, and reduce latency for financial data processing.
• Successfully delivered high-availability solutions for mission-critical tax software handling billions of transactions daily.
• Leveraging cloud infrastructure (AWS) to ensure scalability and fault tolerance.
• Mentoring a team of engineers in the best practices of distributed systems, microservices, and cloud-native application architecture.
• As a visionary leader, collaborate with stakeholders to define a 3-year architecture strategy for key product areas, ensuring alignment with business objectives. Drive execution by establishing effective mechanisms and processes to deliver on the strategic vision.

Jul 2018 – Mar 2022 · 3 yrs 8 mos

• Taskless Tax Technology
• Designed and implemented automation workflows for vendor and seller reimbursements, utilizing dynamic rules engines to process rate deductions, changes in circumstances, and document submissions, ensuring scalable, reliable, and efficient tax-related transactions.
• Developed and maintained systems for tax form distribution, ensuring seamless and accurate delivery of tax documents across millions of customers and vendors.
• Led the creation of audit trails and compliance frameworks, leveraging real-time data validation to enforce adherence to complex tax laws and regulatory requirements, minimizing risk and ensuring full legal compliance.
• Built high-performance, fault-tolerant distributed systems capable of handling billions of transactions, ensuring seamless payment processing to authorities and enhancing overall system reliability.
• Optimized data processing workflows, focusing on scalability and efficiency, handling vast amounts of data and ensuring high availability for mission-critical tax operations.
• Collaborated with cross-functional teams to drive continuous improvement in tax automation processes, providing a seamless and compliant experience for customers, vendors, and tax authorities.

Jul 2017 – Jul 2018 · 1 yr

• Last Mile Technology Delivery Experience
• Designed and implemented the Gateway Service to provide real-time updates on order delivery status to delivery associates, improving communication efficiency and ensuring timely updates throughout the delivery process.
• Led the development of a Telephony Bridge Solution, creating a seamless communication channel between customers and Amazon's delivery team, enhancing customer experience and providing efficient issue resolution.
• Collaborated with cross-functional teams to ensure high availability, scalability, and fault tolerance for mission-critical services within Amazon’s Last Mile delivery ecosystem.
• Optimized backend systems for performance, reliability, and low-latency communication, ensuring smooth real-time interactions between customers, delivery associates, and Amazon's infrastructure.

Apr 2017 – Jul 2017 · 3 mos

• Seller Experience
• 1) Worked on the Audit and Metric system which creates the seller journey from starting to the end.

Oct 2013 – Mar 2017 · 3 yrs 5 mos

• Seller Experience
• 1) Built a framework to execute the automation of cases.
• 2) Built a query model over the aggregation system to get the attribute level information.
• 3) Built a notification system for the seller to recommend what to sell, what system errors they have etc.
• 4) Built a notification ranking management system using Machine learning.

Oct 2011 – Sep 2013 · 1 yr 11 mos

• PCT Technology.
• 1) Built tool for the Associate which are not part of Amazon.
• 2) Built Aggregator system which collects the content from ~200+ different microservice.
• 3) Built and deployed the separate stack for the seller website to enable better load sharing.