Feb 2023 – Oct 2023 · 8 mos · India · On-site

• Designed and optimized: Designed, developed, updated, and optimized Power BI
• dashboards, reports, and KPI scorecards to align with specific business requirements.
• End-to-End Project Development: Successfully managed and executed end-to-end
• project development, encompassing all stages from conception to implementation.
• User Support and Issue Resolution: Provided proactive support to business
• users and swiftly resolved any issues within Power BI. Collaborated directly with
• users, team members, and technical resources as needed, ensuring seamless
• operations.
• MSP Insights: Improved Manages service provider team's efficiency and
• productivity by replacing time-consuming PowerPoint reports with an automated
• Power BI-based MSP Dashboard, resulting in a significant time-saving of
• approximately 25% for two team members each month, leading to a streamlined
• operations and improved performance.
• Automated Data Refresh: Implemented automated data refresh mechanisms
• for dashboards, guaranteeing that end users always had access to the most up-to-date information from the source Data. Reduce the manual effort by 50%.
• Power BI Administration: Acted as a dedicated Power BI Admin, maintained row-level
• security (RLS) for Data Privacy, managing system uptime and optimizing performance.
• Proficiently operated within the Power BI Pro License environment.
• Mentoring & Training: Initiated and successfully executed a Power BI training program
• at Acro HR India, exhibiting a strong sense of commitment to the organization's goals and
• objectives while mentoring analysts to improve their skills.

Jun 2021 – Feb 2023 · 1 yr 8 mos · Noida, Uttar Pradesh, India

• Data Visualization: Proficiently crafted visually appealing data
• visualizations in Power BI and Google Studio, simplifying complex data into
• an easily understandable format. These visualizations empowered the
• business to make informed decisions based on clear and actionable insights.
• Marketing Reach: Spearheaded the creation of a comprehensive Seller
• Marketing Reach Report, identifying optimal communication channels
• between clients and sellers.
• Data Enrichment and Cleanup: Utilized third-party tools including ZoomInfo,
• LinkedIn, D&B Hoovers, Company websites, and Google to conduct account
• creation, enrichment, and data cleanup activities within Salesforce (SFDC). This
• initiative resulted in a remarkable 80% increase in the sales team's closing rate by
• ensuring data quality and completeness

May 2020 – Jun 2020 · 1 mo · Gurugram, Haryana, India

• I am successful completed my internship with Mridam Digital worked as social media handle their social media page mange post.

Oct 2019 – May 2021 · 1 yr 7 mos · Gurugram, Haryana, India

• Business Intelligence Gathering: Collects business intelligence from diverse sources,
• including company data, industry and field reports, public information, and purchased
• sources.
• Review Conversion Enhancement: Achieved a remarkable 50% increase in review
• conversion for Booking.com through the development of a guest communication process
• and meticulous monitoring of queries and review feedback to enhance business outcomes.
• Interactive Dashboard Creation: Created interactive dashboards to provide
• valuable insights into property performance under OYO, enabling informed decisions
• on how to enhance property performance.

Feb 2019 – Aug 2019 · 6 mos · Gurugram, Haryana, India

Sep 2018 – Feb 2019 · 5 mos · Gurugram, Haryana, India

• Worked on the escalation team in the chat
• process.
• Monitoring the data of customers and
• restaurant reviews.
• Worked on ZENDESK, ZOPIM software in the
• operation team for acceptance of orders by
• vendors.
• Praised for initiatives and problem-solving
• abilities.
• praised by the customers for good interacting
• with them. and help them on a call.