Apr 2020 – Present · 6 yrs 2 mos

Oct 2015 – Apr 2020 · 4 yrs 6 mos · Mumbai, Maharashtra, India

• Develop technology strategy, principles and guidelines; Provide reliable, scalable & secure platform to partners/consumers
• Lead all aspects of technology functions including Development, QA - functional & performance, Mobile, Project Management, NOC/DevOps (DB, Tech Support, Network/Infra), Analytics, Integrations, Security
• Implement best practices to achieve engineering excellence (scalability, optimizations, automations, processes) and project management
• Build vs. buy analysis, outsourcing/insourcing, Audits (RBI, PCI-DSS, Security, Banks), DR/BCP set ups, Vendor identification & management
• Serve as the leader of engineering teams; responsible for hiring, retaining and mentoring the talent
• Mentor and coach direct report leaders and all manager positions
• Collaborate with cross-functional teams - product, ops, finance, marketing, business etc.
• Key Deliveries (Technology/Platforms) -
• 2.0 platform from scratch for high scalability, security & reliability with open source technologies (Java, Redis, RabbitMQ, Nginx, MySQL, MongoDB, ELK, HTML5, AJAX, RESTful APIs etc). The platform is built to handle 250M API calls a day with horizontal scalability to achieve inexpensive scaling
• Lending platform (multi lender) - Credit Line and Personal Loans to consumers
• Issuer Platform - Prepaid cards (RuPay/Visa), PPI account (digital wallet)
• Acquirer Platform - Payment Processing (Checkout), BharatQR with UPI
• Switch, Card Management System (CMS), ACS - 2 FA, HSM Setups
• White Label Wallets (APIs)
• Consumer (multi-purse/mcc-based) Wallet (Android, iOS, Web)
• Merchants / Micro Merchant Business Platform (Web, Android App)
• Money Transfer (Domestic) Platform over BC & PPI model - APIs, White Label, Portal
• Corporate Expense Management
• Alternate Payment Methods - QR, Cash, Vouchers, Wallet
• P2P, P2B Money Transfer
• Self / Assisted Bill Payments
• Analytics / Reporting / Settlements / Dashboards

Nov 2012 – Oct 2015 · 2 yrs 11 mos · Gurgaon, India

• MOBILE & PAYMENTS [Mar 2015 - Oct 2015]
• Head of Engineering - Mobile - Apps (Android / iOS / Windows) Dev/QA/Delivery
• Head of Engineering - Payments - Dev/QA/Delivery
• MOBILE [Apr 2014 - Mar 2015]
• Head of Mobile Engineering
• HOLIDAYS [Nov 2012 - Mar 2014]
• Head of technology for offline holidays business.
• Headed the team to build third party connectors for real time FIT holiday packaging
• Led a team to automate the whole holidays (Offline) business
• Led the team to build back end tools and technologies to enable different stakeholders/agents involved in sell / post sell operations of Holiday packages (FD & FIT)
• RESPONSIBILITIES:
• − Heading DEV and QA functions for Mobile and Payments
• − Key member of Mobile strategic decision, direction and execution team
• − Stakeholder Management - Managing (Marketing, Product, Technology, CXOs) expectations on project deliveries & feature development
• − Technology Architecture & Integration - Key Architecture Decisions, 3rd Party Integrations, Web Services APIs, Caching, Infra, DB Schemas, Monitoring/Alerting, Usage of external Tools/Technologies, Build vs. Buy analysis, Scalability, Performance
• − Leading Edge Software Development - Engineering excellence (Performance, Test Coverage, Automation, Reviews), Operational Excellence, Backend Development, Mobile App Development
• − Team Building & Management - Goal settings, Appraisals, Feedbacks, Manage Attritions Organization & Staff Development Aspiration management, Skill Development, Hiring, Trainings
• − Project & Delivery Management - Work allocation, Release management, Prioritization, Agile (Scrum) Implementation, Cross Team collaboration
• − 
Partner Management - Integration with N number of 3rd parties, PGs for Payments
• − Outsourcing Management - Mobile windows app, HRN app
• − Advise development groups on technical matters as required
• − Mentor, train and develop Engineers

Feb 2008 – Nov 2012 · 4 yrs 9 mos · Hyderabad Area, India

• RESPONSIBILITIES:
• − Design and code, often for the most complex units/modules/products
• − Perform strategic research and design for a major technical area
• − Design patentable technology and propose and review patent applications
• − Identify and escalate issues and, when necessary, pull appropriate teams together to solve challenges/issues
• − Work with marketing and product management to ensure CA's technology is positioned effectively
• − Leverage code and design work from other product areas to enhance products/product lines
• − Recognize potential risks and implement course of action to address them appropriately
• − Advise development groups on technical matters as required
• − Hold internal education classes to raise CA's technical knowledge base
• − Mentor, train and develop Software Engineers
• − Collaborate with quality assurance in creation of their test plans and participate in reviews
• − Meet with customers and the field to discuss their technical issues and requirements
• − Help other teams to solve any roadblocks in any feature release
• − Involved in presales (technical sales) activities for selling the product to customers
• − Involved in beta release activities and giving demonstrations of the product features to customers
• − Involved in conducting trainings sessions of the product for sales, presales, field people
• PRODUCT – APM (Introscope & Customer Experience Manager CEM)
• APM 9.2 – AppMap Evolution – Backend research
• APM 9.2 – Business KPI Reporting
• APM 9.1 – TCAP – Transaction Classifier Application Protocol
• Introscope – GCMontior (Release 9.1)
• Introscope & CEM Technical Sales (POC for customer)
• Introscope – Websphere MQ Powerpack (Release 9.0)
• Introscope – Websphere MQ Powerpack (Release 8.1)
• Introscope - Weblogic Portal Powerpack / Websphere Portal Powerpack (Release 7.2)
• President & Founding Member - Club Avant-Garde - Design workshops, Coding Superstar, Seminars

May 2007 – Feb 2008 · 9 mos · Gurgaon, India

• RESPONSIBILITIES:
• − Member of design team of the project (using OOAD concepts, UML diagrams), implementation of project using J2EE technologies
• − Mentor team members on technology, project architecture and engaging team members in technical and knowledge sharing discussions
• − Led one track/module of the project, then scaled up to take responsibility of whole project on technical front as Tech Analyst
• − Ensure smooth releases (SIT and UAT pass), deployment and execution for all the deliverables of the project
• − Project module planning, estimation (effort & timelines), WBS for iterative releases
• − Train new joiners in company on java related technology in coordination with Learning & Development department
• PROJECT - COF
• Corporate Online Forum

Aug 2002 – May 2007 · 4 yrs 9 mos · Chicago / Charlotte

Jun 2002 – May 2007 · 4 yrs 11 mos · Bengaluru Area, India

• RESPONSIBILITIES:
• − Onsite lead of the project; Onsite-Offshore Co-ordination
• − Gather use cases, functional, non-functional requirements from client (business and technology)
• − Involved in Estimation, Project Management and Planning
• − Involved in HLD, LLD, Coding, Design reviews, Code reviews and Quality Delivery
• − Implementation
 of major enhancements with re-architecting the existing framework of applications
• − Migration of some existing applications from Borland server to web logic servers
• − Migration of existing applications DB from Oracle 7 to Oracle 8 to Oracle 9
• PROJECT - BOACRETM
• Electronic Credit File (ECF)
• Commercial Mortgage Banked Securities Imagaing (CMBSImaging)
• Compliance Tracking System (CTS)
• PROJECT - BOAWIMS
• Facsimile Transmission Component (FTC) & DRUM
• Room Management System (RMS)
• Derivative Imaging and Management of New Rates Documentation (DIAMOND)
• Wire Image Management System (WIMS)
• CoolWIPS
• PROJECT - BOFAECLD
• Electronic Commercial Loan Information Processing System (ECLIPS)

Jun 2001 – May 2002 · 11 mos · New Delhi Area, India

• RESPONSIBILITIES:
• − Coding & Unit Testing
• PROJECT - ARS
• Automated Recruitment System (ARS)