Jul 2025 – Nov 2025 · 4 mos · Bengaluru, Karnataka, India · Hybrid

Apr 2022 – May 2025 · 3 yrs 1 mo · India · Hybrid

Feb 2021 – Apr 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• SAL is an Enterprise solution from AVAYA to monitor, troubleshoot and remotely manage a wide range of AVAYA devices. It has mainly 4 component that is SAL Gateway, STC, Policy Manager, SAL Enterprise there SAL Core is a software system residing in AVAYA data centre and All SAL Gateways connect to SAL Core and SAL Gateway propagate alarms on behalf of its managed devices to SAL core, SAL Core listens to RA requests for managed device, main functionality of SAL core is Alarming and Remote Access.
• SAL Gateway component resides in the client Network and acts as a bridge between SAL Enterprise and AVAYA managed devices, SAL Gateway is an installation package inside ADS (AVAYA Diagnostic server), where ADS is a wrapper of SAL Gateway and SLA Mon, SAL Gateway is providing a User interface to configure its managed devices & for settings, Upon RA request SAL Gateway consults Policy Manager to accept or reject the request.

Sep 2020 – Feb 2021 · 5 mos · Bengaluru, Karnataka, India · Hybrid

• Project aims to develop a solution Customer resolution and experience (CORE) for quality monitoring and operations of agents across call centres. It provides meaningful dashboards to the leadership to meet their organizational goals with new user experience.

Jul 2019 – Sep 2020 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

• ePlatform Service Management is US-based project. This project is to develop for B2C Channel and maintain an e-commerce solution, which covers online sales of Mobile, SIM Card, Plan’s inventory handling and maintenance of the customer database.

Jul 2018 – Jul 2019 · 1 yr · Bengaluru, Karnataka, India · Hybrid

• Analysed and Designed the Technical Design Document for assigned Microservices, Developed Micro services using Spring boot and allied Technologies such as Rest,Informix db, Oracle db, Spring Batch, Rabbit MQ from the Scratch, Implemented the services which interact with AWS and File Transfer with S3 Bucket, Developed the Micro Service Integration Testing framework for the Testing Team to test the services, Experience in AWS, Git, Sonar, Docker, Jenkins configuring the service and running in Docker.

Feb 2018 – Jul 2018 · 5 mos · Bengaluru, Karnataka, India · Hybrid

• Mojave ATT.Com is US-based project. This project is to develop for B2B Channel and maintain an e- commerce solution, which covers online sales of Mobile, SIM Card, Plan’s inventory handling and maintenance of the customer database.