Amresh kumar

Program Manager

Bengaluru, Karnataka, India8 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in strategic leadership and project delivery.
Expert in driving process improvements and team growth.
Strong organizational skills with a focus on impactful results.

Stackforce AI infers this person is a Program Manager in E-Commerce with expertise in project management and data analytics.

Contact

Skills

Core Skills

Project ManagementData Analytics

Other Skills

Supply Chain ManagementAmazon QuickSightDashboard MetricsMicrosoft ExcelCost ManagementStrategic InitiativesProject LeadershipIdentifying TrendsSales & Marketing AlignmentApp Store OptimizationKnowledge SharingGoogle AnalyticsRisk AnalyticsSoft SkillsProduct Optimization

About

As an experienced Program Manager, I have a proven track record of demonstrating strategic leadership, effective communication, and successful project delivery within budget constraints. I take pride in being recognized for my ability to drive process improvements, foster team growth, and consistently achieve milestones in dynamic environments. With strong organizational skills and a positive attitude, I thrive on challenges, ensuring seamless project execution. I am passionate about contributing to the success of dynamic teams and leveraging my expertise to bring impactful results to every project. Let's connect and explore potential collaborations! Previously worked with developers, advertisers, and production managers to strategically market products and services for my previous employer. This involved fostering effective communication and coordination among cross-functional teams to enhance the visibility and success of the offerings in the market

Experience

8 yrs 2 mos

Total Experience

2 yrs 8 mos

Average Tenure

4 yrs 2 mos

Current Experience

Amazon

Program Manager

Apr 2022 – Present · 4 yrs 1 mo · Karnataka, India

My responsibilities involve close collaboration with cross-functional teams and stakeholders, including Category, Fulfilment, Finance, Product, and Tech teams to drive impactful outcomes.
I oversee a diverse portfolio of projects which includes:
1. Enhancing GPS rating
2. Managing product ratings and reviews
3. Driving social media branding initiatives
4. Overseeing SMS and WhatsApp communication strategies
5. Leading Voice of Customer/Seller (VoC/VoS) programs

Project ManagementData Analytics

Glowroad.com

Marketing Associate

Oct 2019 – Mar 2022 · 2 yrs 5 mos

Managed escalations across social media platforms, maintaining high app ratings through proactive issue resolution.
Conducted investigations on Google console, addressing ANR, crashes, and specific issues to reduce negative reviews.
Collaborated with developers, advertisers, and production managers to enhance product marketing strategies.
Set and achieved social media targets aligned with business objectives, driving user engagement and growth.

Aegis

Operations Lead

Feb 2018 – Sep 2019 · 1 yr 7 mos

Resolved customer complaints for AJIO.COM, maintaining positive customer relations through effective problem-solving.
Mentored new team members, facilitating smooth onboarding and knowledge transfer.
Assisted in team leadership during lead absences, ensuring continuous operational efficiency.