Ananya Dasgupta — Product Manager
At Tata Consultancy Services, my role as an IT Analyst, enriched by a B.Tech in Computer Science from Siliguri Institute of Technology, allows me to leverage my proficiency in ServiceNow, Microsoft Azure, and Microsoft Power Platform. Having transitioned from BT, where I honed my skills as a Service Operations Associate and IT Asset & Configuration Analyst, my expertise contributes to enhancing service operations and asset management. Our team focuses on delivering innovative IT solutions that align with the strategic goals of our clients, ensuring operational excellence and customer satisfaction.
Stackforce AI infers this person is a SaaS-focused IT Analyst with strong capabilities in service operations and solution development.
Location: Kolkata, West Bengal, India
Experience: 7 yrs 11 mos
Skills
- Power Platform
- Servicenow
- Microsoft Power Platform
- Power Apps
- Sharepoint
- User Experience Design (ued)
- Networking
Career Highlights
- Proficient in ServiceNow and Microsoft Power Platform.
- Developed solutions enhancing operational efficiency.
- Strong background in IT asset management and service operations.
Work Experience
Tata Consultancy Services
Senior Information Technology Analyst (2 yrs 3 mos)
IT Analyst (3 yrs 4 mos)
IT Analyst (3 yrs 4 mos)
Developer (1 yr 1 mo)
BT
It asset and configuration analyst (4 yrs 2 mos)
Service operations associate (4 yrs 8 mos)
British Telecom
Configuration Analyst (4 yrs 6 mos)
Education
Bachelor of Technology at Siliguri Institute of Technology
at South Point School , Guwahati
