Aug 2025 – Dec 2025 · 4 mos · Pittsburgh, Pennsylvania, United States · On-site

• Assisted students in managing simulation companies, focusing on strategy development for production consulting and financial planning.
• Conducted office hours to provide personalized guidance, helping students launch innovative product ideas.
• Fostered a collaborative learning environment at Carnegie Mellon University, enhancing students' understanding of business management fundamentals.

May 2025 – Aug 2025 · 3 mos · San Jose, California, United States · On-site

• Developed a full-stack, one-click packet capture and analysis solution using Go, Python, and Vue.js, automating a manual troubleshooting process and increasing engineering efficiency by 50%.
• Delivered a solution benefiting over 300 engineers across development and support teams by providing a unified, chronological view of distributed network traffic.
• Proactively identified a development bottleneck and built a mock testing server with Flask, accelerating the team's workflow by enabling local UI testing.
• Improved system security and maintainability by implementing AWS S3 pre-signed URLs for secure file handling.
• Integrated AI-powered network analysis into router component, leveraging LLM technology to generate traffic flow summaries for network engineers automatically.
• Implemented an interactive chat interface that allows engineers to query packet capture (PCAP) data with natural language questions, significantly streamlining network troubleshooting workflows.

Jan 2025 – Apr 2025 · 3 mos · Pittsburgh, Pennsylvania, United States · On-site

• Collaborated with peers to plan and execute semester-long events fostering student connections outside the classroom.
• Organized the "Don't Struggle Like I Did" sessions, promoting a supportive community where seniors guide juniors through academic challenges.
• Enhanced event participation and engagement, creating a vibrant campus culture at Carnegie Mellon University's Information Networking Institute.

Oct 2023 – Jul 2024 · 9 mos

• Architected comprehensive migration strategies for transitioning enterprise networks from on-premises multi-cloud environments.
• Migration Architecture & Automation: Designed and implemented automated migration frameworks using Python and REST APIs to seamlessly transfer network configuration across global networks of Cisco Unified Communication Manager, Unity Connection, and Emergency Responder systems, ensuring zero-disruption transitions and no downtime.
• Self-Service Automation Platform: Developed a microservices-based service catalog automation system using Docker containers and Kubernetes orchestration, integrated with enterprise networks with customer ITSM portals (ServiceNow) via REST/SOAP APIs, enabling end-users to provision network resources through fully automated workflows without manual network engineer intervention.
• Network Observability & Incident Management: Established comprehensive network observability frameworks with real-time monitoring dashboards, automated alerting, and incident response workflows. Led 24/7 on-call rotation managing critical P1/P2 incidents, implementing ITIL-based incident management processes to achieve rapid resolution and minimize customer impact.
• Day 1 Operations & Support: Orchestrated proactive Day 1 triage operations, leading support escalations and troubleshooting complex network issues while maintaining strict SLA compliance.
• Developed operational runbooks and knowledge transfer protocols to streamline handover processes.
• Program Leadership & Documentation: Managed complete product lifecycle using Agile/SAFe methodologies including release planning, backlog definition, stakeholder engagement for Program Increment planning, and executive demos. Authored comprehensive technical documentation (HLD, LLD, test plans) ensuring seamless knowledge transfer and operational readiness.

Mar 2021 – Oct 2023 · 2 yrs 7 mos

• Engineered comprehensive network automation solutions across L3-L7 network stack for Cisco collaboration networks, serving enterprise customers including Bank of America, World Bank, and Allianz.
• Full-Stack Network Automation Platform: Developed Java Spring Boot microservices backend with MEAN stack frontend, creating end-to-end automation solutions that significantly reduced manual deployment tasks and enhanced operational efficiency across enterprise networks.
• Network Monitoring & Observability: Built advanced network monitoring and observability frameworks spanning L3-L7 layers, integrated with Splunk for real-time alert management and automated support team engagement, ensuring proactive incident response and network health visibility.
• Enterprise Infrastructure Design: Designed and configured complex network infrastructures including routers, switches, UCS servers, and Cisco Unified Collaboration solutions (VoIP phones, Webex, teleconferencing) for Fortune 500 clients, ensuring scalable and resilient communication platforms.
• Security & Compliance: Performed comprehensive PSIRT (Product Security Incident Response Team) analyses and security recommendation assessments across Cisco Unified product portfolio, maintaining security posture and compliance standards for enterprise deployments.
• DevNet Engineering & Documentation: Applied Cisco DevNet principles as both core networking engineer and network automation specialist. Authored detailed engineering Statements of Work (SoW) and Method of Procedures (MoP) documents, establishing standardized deployment and operational frameworks.
• Cross-Functional Collaboration: Partnered with cross-functional teams to define network architecture specifications, automation requirements, and deployment strategies, ensuring alignment between technical solutions and business objectives.

Jul 2019 – Mar 2021 · 1 yr 8 mos

• Designed and implemented complex dial plans and call flows using Cisco Unified Solutions for VoIP and video, ensuring seamless communication for clients.
• Successfully led migration projects, enabling customers to transition from non-Cisco to Cisco collaboration solutions, resulting in improved efficiency and cost savings.
• Developed end-to-end design and method of procedure (MOP) documents, providing a comprehensive roadmap for the implementation of Cisco collaboration solutions.
• Utilized Python scripting to automate deployment tasks, resulting in increased efficiency and reduced human error in project execution.
• Created reusable automation scripts, such as proactive system health monitoring, remote phone view controller, automated phone test, and registration report dashboard, enhancing operational efficiency and customer experience.
• Proficient in VoIP technologies and Cisco collaboration products, including Cisco Unified Call Manager, Cisco Unity Connection, Expressways, and Mobile and Remote Access (MRA), ensuring optimal performance and seamless integration.
• Held certifications including Cisco Certified Network Professional Collaboration (CCNP Collaboration), Cisco Certified Specialist - Collaboration Core, and Cisco Certified DevNet Specialist - Collaboration Automation and Programmability, showcasing expertise in Cisco collaboration technologies and automation.
• Demonstrated strong proficiency in Docker, enabling efficient containerization and deployment of Cisco collaboration applications.

Jan 2019 – Jun 2019 · 5 mos

• Developed an internal web portal using the Django framework to streamline the process of career development discussions, enhancing efficiency and collaboration among team members.
• Created REST-based APIs for seamless integration of backend functionalities, ensuring smooth data flow and enhanced user experience.
• Designed and implemented UI mockups, gathering end-user feedback to refine the user interface, and used React to build a user-friendly and intuitive interface for managers and team members to centrally access and track career development progress.
• Utilized SQL for efficient database management and manipulation, ensuring accurate storage and retrieval of critical information.
• Hold certifications in Cisco Certified Network Associate (CCNA), Devnet Associate, and completed a comprehensive Django course, showcasing a strong foundation in networking, software development, and web frameworks.
• Actively involved in the tech community, staying updated with the latest industry trends and advancements in computer science through continuous learning and professional development.

Jun 2018 – May 2019 · 11 mos

• Chairperson of IEEE Student Branch in SJCE,Mysuru.
• Served as the first female Chairperson of the IEEE SJCE student branch in its 25-year history, pioneering a new era of leadership and inclusivity.
• Successfully organized and hosted a series of technological competitions, workshops, paper presentations, and distinguished lectures, fostering an environment of knowledge sharing and professional growth.
• Led a compassionate initiative called "Prayas" where our team volunteered to teach essential math, science, and English skills to underprivileged students aged 6-12 at Divya Deepa Trust.
• Organized and facilitated a MSP430 microcontroller workshop specifically tailored for differently-abled students at JSS Polytechnic, promoting inclusivity and empowering them with practical technical skills.

Jun 2017 – May 2018 · 11 mos

• Held the position of Joint Secretary in the IEEE SJCE student branch, contributing to its success and recognition as the recipient of the prestigious Best Website Award awarded by IEEE Bangalore Subsection.
• Orchestrated and executed a diverse range of technological competitions, workshops, paper presentations, and distinguished lectures, cultivating an atmosphere of collaborative learning and professional development.
• Led the Junior Executive Committee, demonstrating exceptional leadership and guidance to foster the growth and engagement of junior members within the student branch.

Jun 2017 – Aug 2017 · 2 mos · Bengaluru Area, India · On-site

• Summer Internship at System Labs,CeNse,IISc Bengaluru.
• Under Prof Vijay Mishra and Mr. Mehboob Jilani.
• Worked for the project "Envirobat 2.0"
• Conducted in-depth research and analysis of sensor specifications for pressure, NO2 gas, and particulate matter sensors, contributing to the development of Envirobat 2.0, a handheld device for air quality detection and measurement.
• Utilized Python and R-Pi programming to integrate and optimize the functionality of the sensors in the Envirobat 2.0 prototype.
• Designed and fabricated sensor integration components using AutoCAD, and utilized 3D printing technology for rapid prototyping.
• Performed rigorous testing and calibration procedures to ensure the accurate measurement and detection of nitrogen dioxide, particulate matter, and pressure.
• Demonstrated proficiency in sensor calibration and testing methodologies, ensuring the reliability and accuracy of sensor data.
• Documented research findings, methodologies, and experimental procedures, contributing to the development of technical reports and project documentation.