Apr 2011 – Dec 2016 · 5 yrs 8 mos · Jakarta - Indonesia

Jan 2009 – Dec 2016 · 7 yrs 11 mos · Special Region of Yogyakarta - Indonesia · On-site

• HR and Psychometric Testing Assessors. Conduct, Score, Interpret, and Consult on;
• DISC (Personality Profile Test)
• PAPI KOSTICK (Personality at Work Test)
• BIG FIVE OCEAN (Personality Profile Test)
• MBTI (Personality Assessment Instrument)
• BELBIN (Self-Perception Inventory Test)
• HOLLAND RIASEC (Work Personality Profile Test)
• PHOTO CHARACTER (Successful Character Assessment)
• EPPS (Edwards Personal Preference Schedule - Psychological Test)
• Responsibilities
• Provide advisory and consultancy services to client staff and management on a variety of management and human resource training concerns, processes, and policies that are compliant with employee standards, regulations, and guidelines
• Collaborate with the client's HR department to provide efficient and high-quality advisory and consultancy services
• Coordinate Management and HR reviews and provide advice on related processes as needed
• Provide timely management advisory and HR and Training consultancy services to staff and senior management
• Perform quality assessments on clients' selection and hiring processes, as well as on reports, and communicate with clients to ensure adherence to guidelines and standards
• Deliver training sessions in-person and virtually
• Maintain up-to-date knowledge of industry trends and best practices in training and development
• Promote a culture of continuous learning and development
• Design, establish, advertise, and market HR and Training consulting services

Jan 2008 – Dec 2008 · 11 mos · Hoi An, Quang Nam - Vietnam · On-site

• Develop and/or adapt training tools to meet the systems, policies, procedures, compliance, and regulations of the training requirements that impact company operation systems
• Consult with GM, HR, and Line Management to ensure training content development is up to date and meets training needs
• Design, implement, and conduct system and process training program requirements during induction and other routine training
• Prepare training plans and schedules to meet training demand from each department
• Conduct assessment of skill gaps through testing, feedback from management, and other parties
• Conduct evaluation and review of training objective, delivery, and effectiveness and take action to correct areas where improvement is required
• Gain a solid understanding of key roles in hotel operations to aid in training development and delivery
• Establish productive working relationships with all department heads and resolve issues effectively
• Manage and demonstrate the responsiveness of a training solution that is timely and relevant to the strategic and business direction
• Foster a high-performance culture to provide superior customer service to internal and external clients through effective training consultation and management
• Consult, manage, and deliver of training requirements to meet the needs identified by each department head and via Training Need Analysis
• Coach department heads, managers, and supervisors to develop skills in training needs assessment and development of their people in order to strengthen the organization's bench strength in people development
• Act as a mentor during the initial period of employment, providing feedback to support high engagement and effectiveness in role
• Contribute to the ongoing improvement of the effectiveness, efficiency, and costs of system and procedural training through proactive consultation to enable training deliverables that support and match business growth, goals, and objectives

Sep 2003 – Dec 2007 · 4 yrs 3 mos · Special Region of Yogyakarta - Indonesia · On-site

• HR and Psychometric Testing Assessors. Conduct, Score, Interpret, and Consult on;
• DISC (Personality Profile Test)
• PAPI KOSTICK (Personality at Work Test)
• BIG FIVE OCEAN (Personality Profile Test)
• MBTI (Personality Assessment Instrument)
• BELBIN (Self-Perception Inventory Test)
• PHOTO CHARACTER (Successful Character Assessment)
• EPPS (Edwards Personal Preference Schedule - Psychological Test)
• Responsibilities
• Collaborate with labor markets, vocational schools, and professional institutes to identify training needs
• Advise on industry-specific training courses, tools, and software that client's employees should use
• Design and deliver training programs, modules, and materials until the client's company is evaluated
• Prepare and assess client’s candidates, provide feedback, and conduct psychometric tests and interviews in the project
• Evaluate employee performance and give ideas for improvement
• Provide support to the client's HR department in resolving day-to-day issues and maintaining positive relationships with superiors and subordinates
• Responsible for client management, communication with partners and colleagues, and recruiting, assuring high-quality customer service, effective contract management, and project, program, and service delivery
• Create, distribute, and evaluate HR & Training materials and consulting services
• Make money by producing HR & Training consultancy goods and services
• Assist with budget preparation, planning, and reconciliation
• Handle assessment procedures, quality assurance, data, and client concerns as appropriate.
• Support marketing and communications strategy by developing website content and collateral, as well as promoting networks and events
• Develop, promote, and sell HR and Training consulting services

Sep 2002 – Aug 2003 · 11 mos · Bandung - West Java, Indonesia · On-site

• The hotel's mission is to create and nurture a favorable perception of itself and its relationships with the general public, including its clients, guests, and other stakeholders like the local community.

Oct 2001 – Sep 2002 · 11 mos · Special Region of Yogyakarta - Indonesia · On-site

• The mission is to primarily promote the hotel and, where possible, hotels affiliated with the business chain in the area/region. Accountable for booking MICE, individual and/or group business on an established base of top producing key accounts, as well as managing / converting high potential key prospects.

Jul 2000 – Oct 2001 · 1 yr 3 mos · Special Region of Yogyakarta - Indonesia · On-site

• The mission is to be responsible for generating room and food & beverage revenue, primarily by finding and developing new corporate/preferred clients and increasing production of existing corporate/preferred corporate accounts.

Oct 1997 – Oct 1999 · 2 yrs · Special Region of Yogyakarta - Indonesia · On-site

• As a Guest Relations Officer
• As a Business Center Officer
• As a Telephone Operator