Nov 2022 – Aug 2023 · 9 mos · Hybrid

• Worked on mission-critical financial systems powering SBI's national debit and credit card reconciliation operations. I was responsible for backend service logic, encryption integration, and maintaining data integrity across massive transaction volumes.
• Handled the end-to-end reconciliation system for SBI's debit and credit card transactions across India—processing 12M+ daily transactions.
• Built and optimized Java-based microservices that parsed and matched transactional feeds from NPCI, Visa, and SBI’s internal ledgers.
• Played a key role in building a secure internal CRM portal used by 500+ bank operators across India to monitor reconciliation tickets and raise settlement queries.
• Implemented AES-256 encryption for sensitive customer and transaction data within the CRM portal, ensuring compliance with RBI’s PCI-DSS and ISO 27001 standards.
• Reduced data breach risk by ~35%, while maintaining near real-time response times under 500ms through optimized encryption-decryption flows.

Jun 2020 – Sep 2022 · 2 yrs 3 mos · Pune, Maharashtra, India

• led initiatives combining backend development with AI chatbot deployment and full-stack e-commerce architecture, collaborating closely with global teams and public sector clients.
• Trained and deployed Perkins, an AI-powered conversational chatbot designed to assist claimants for the New York State Department of Labor.
• Integrated chatbot on top of a Korean-language database, enabling multilingual interaction and compliance with international data exchange standards
• Delivered the project from design to deployment in under 60 days, exceeding client SLAs by 20%.
• Achieved a 91% accuracy in entity recognition and intent mapping using NLP pipelines powered by spaCy and BERT.
• Reduced manual query load on NYSDOL agents by ~38%, with the bot successfully handling over 12,000 interactions in the first month of COVID
• Primeforce – E-commerce Platform Development : Designed a modular backend in Java Spring Boot and integrated it with Razorpay and PayU gateways for seamless checkout.
• Achieved 98.4% payment success rate post-launch by optimizing gateway fallbacks and error handling

Apr 2019 – Dec 2019 · 8 mos · On-site

• As a production Engineer, reduced the rejection rate of Samsung mobiles in the spray painting and assembly unit by 29%.
• Worked closely with the Korean engineering team in optimizing the spray painting process for Samsung mobile back covers, specifically targeting models in the Galaxy A and M series.
• Improving paint adhesion quality, reducing cycle time, and minimizing production defects—directly impacting both product consistency and throughput.
• Eliminated technical errors by 77% and witnessed a whooping profit of 20cr within a month.
• Increased production efficiency by 23% by reengineering fixture design and paint path logic, reducing repositioning time and overspray.
• Reduced defect rate from 9.8% to 2.4%, saving approximately 4,200 units per month from being scrapped or reworked.
• Spearheaded a visual QA calibration tool using colorimetric analysis, which helped Korean counterparts reduce inspection discrepancies by 31% during shift handovers.
• Insights were integrated into the SOPs used at Mobase Korea for subsequent line replications across Vietnam and Thailand.