Jan 2023 – Dec 2025 · 2 yrs 11 mos · India · On-site

• Fractal is one of the most prominent providers of Artificial Intelligence to Fortune 500® companies. Fractal's vision is to power every human decision in the enterprise, and bring AI, engineering, and design to help the world's most admired companies.
• Fractal's businesses include Crux Intelligence (AI driven business intelligence), Eugenie.ai (AI for sustainability), Asper.ai (AI for revenue growth management) and Senseforth.ai (conversational AI for sales and customer service). Fractal incubated Qure.ai, a leading player in healthcare AI for detecting Tuberculosis and Lung cancer.
• Fractal currently has 4800+ employees across 18 global locations, including the United States, UK, Europe, Ukraine, India, Singapore, Dubai and Australia. Fractal has been recognized as 'Great Workplace' and 'India's Best Workplaces for Women' in the top 100 (large) category by The Great Place to Work® Institute; featured as a leader in Customer Analytics Service Providers Wave™ 2021, Computer Vision Consultancies Wave™ 2020 & Specialized Insights Service Providers Wave™ 2020 by Forrester Research Inc., a leader in Analytics & AI Services Specialists Peak Matrix 2022 by Everest Group and recognized as an 'Honorable Vendor' in 2022 Magic Quadrant™ for data & analytics by Gartner Inc. For more information, visit fractal.ai

Sep 2017 – Dec 2022 · 5 yrs 3 mos · India · On-site

• Built the core HR (People Performance, Experience, Advisory (business partners) and Operations) capability to enable the firm to meet its high growth goals. Led the Global Compensation & Benefits (Total Rewards), mobility, and people analytics. Led an organizational transformation program by designing an empowered decentralized structure, decision making mechanism and performance metrics. Led the critical events team of Fractal on the Covid care management, wellness, hybrid work, Ukraine support, and BCP. Led HR for all the product companies and Fractal entities. Managed the HR integration of six companies Fractal acquired.

Jan 2016 – Aug 2017 · 1 yr 7 mos · Chennai

• One of the graduate founders in the Founder Institute program - Chennai Chapter (1st Batch).
• Received the Top company of the batch award.
• www.fi.co

Nov 2015 – Aug 2017 · 1 yr 9 mos · India

• Focusing on Research, Customer Insights/Engagement/onboarding, Content and Sales.
• www.ioxy.io
• IOXY is a behaviour science-based New-hire onboarding platform that helps companies to socially recruit and reduce offer-dropouts & early attrition by giving best candidate experience.
• Anish is also a Founder (graduate) in Founders Institute. http://fi.co

Nov 2013 – Nov 2015 · 2 yrs · Cochin Area, India

• Own and drive people strategy for CCS Technologies India & Protech
• Created a high-performance culture by designing and launching a strong performance management system and Compensation & Benefits grid in alignment with the organization goals
• A Full Year operations led L&D framework designed and successfully implemented (~16 hours per employee)
• Designed the Core Values (through employee participation) and facilitated the creation of Company Vision and Mission for both CCS and Protech
• Created and launched an employee engagement and internal communication channel, with feedback from periodic pulse surveys, to help build a motivated and connected employee base
• Managed the facilities team for the organization to have the desired infrastructure and enabling environment
• Key Accomplishments
• Brought down attrition from 26.8% (2013-14) to 15.7% (2014-15)
• Designed new Rewards & Recognition framework to encourage performance and retention
• Completely automated HR processes by introducing HRIS (AMS, LMS, Payroll and PMS) – built by internal team
• Creating an active CSR forum by linking most of the fun engagement initiatives with CSR
• Increased the overall E-Sat score to 79% with a participation of 83% in the survey

Feb 2011 – Nov 2013 · 2 yrs 9 mos

• As a strategic HR Business Partner worked with Senior management, Function Directors and Department Heads, with responsibility for 1250+ employees across India (Chennai, Cochin, Hyderabad, Mumbai & Gurgaon)
• Developed the HR BP team to support the business objectives of the company (SBU and Shared Service center)
• Responsible for Comp & Ben, Performance management, R&R, E-Sat, succession and leadership development
• Conflict management - Handling sensitive employee relations in India including issues related to Harassment, disciplinary and terminations as per local law requirements
• HR lead for transitioning and implementing standard HR practices for TAG India business (DP-DHL Williams Lea acquired TAG worldwide in 2012)
• Key partner in HR system automation and was responsible for the communication and change management
• Responsible for People Analytics and management reporting
• Key Accomplishments
• Increased the overall Employee Engagement level (E-Sat score increased by 12%)
• Designed the Comp & Ben structure for the business units and shared service
• Led the transition of an account closure (outplacement); by actively remobilizing 55% to other projects and letting go 45% smoothly without any noise
• HR Leadership Award - 2012 from EBA (part of World HRD congress)

Aug 2008 – Jan 2011 · 2 yrs 5 mos

• Maintain & improve the process and account KPIs. Ensure completion of high quality deliverables within project time lines. Support the team to develop Project plan, Design & implement necessary tools/tracker for effective tracking of focal activities
• Effective Global Stakeholder Management within the function. Oversee implementation of business growth volumes; ensure smooth migration of new process and service delivery, ensuring adequate process knowledge transfer, setting up of operational infrastructure within budgeted costs
• P&L responsibility of the team
• Close monitoring of process adherence/compliance and project documentation as per Client, WLI-base and ISO guidelines
• Collect and review monthly operating scorecard and identify reasons for any deviations and course correct
• Client Engagement:
• Ensure excellent service delivery and customer delight. Monthly dashboard update on deliverables
• Encourage Customer centric approach aimed at positive CSAT within the division. Analyze negative and neutral CSAT and prepare actions to improve service levels
• Process Simplification & Improvement:
• Understand & analyze internal as well external operations enabling processes, Identify the pain-points, Drive process improvement initiatives for efficiency enhancement
• People & Performance management:
• Keep the team highly engaged, retain the Hi-Po’s, develop career progression plans and curtail attrition
• Review productivity and quality of individuals within the team and provide structural support to the team. Promote team work and responsiveness of individuals in their areas of responsibility
• Facilitate training, knowledge transfer and best practice sharing within the team thus ensuring enhancement & best utilization of the skills available
• Meeting with the team to assess and improve the engagement level on a regular basis
• Responsible for the annual appraisal of the team with quarterly development discussions

Dec 2007 – Jul 2008 · 7 mos · India

• Identifying new opportunities for IT staffing in prospective and existing clients and provide strategic staffing and recruitment services.
• Effectively interacting with senior management , business and technical staff to understand their IT staffing needs and execute best staffing strategy and plan.
• Managing the entire IT recruitment process, form strategic partnerships with senior management to overseeing the recruitement. Responsible to Interview, pre-qualify, and recommend the recruiters necessary details to close and hire the best-and-brightest candidates for the clients.
• Developing, preparing and negotiating proposals. Managing multiple Client Relationships and engagements
• Working with hiring managers at client's end on all staffing-related issues, such as coordinate interview teams, perform reference checks, negotiate offers and close hires.
• Design, develope and implement staffing methodologies and strategies to attract senior level software development engineers.

Dec 2006 – Dec 2007 · 1 yr

• Mentored, Managed and Led the BPO-Data management division and successfully managed 20+ projects for international clients in HR, Finance, content management, DTP and customer/back office support Verticals. Lead and managed 8 project transitions. Increased the total monthly billing revenue by 60% within 5 months with the company, by developing comprehensive training programs that led to 40 % overall improved team productivity.
• Initiated and developed new R&R for all the team members by using the POWS technique
• Successfully implemented a new performance management systems based on competency frameworks, by instituting new KRA's and KPI's.
• Developed team building activities that included focus group meetings, cross-functional group meetings, which increased staff involvement in project development and implementation process.
• Trained and Coached the Team on client engagement, effective communication, change and time management.

Jun 2004 – Jun 2006 · 2 yrs · London, United Kingdom

• Successfully led, managed and worked with multi-site team. Responsible for training the retail team, workforce planning, employee relations and loss & prevention.
• Achieved the budgeted Retail revenue, Reduced and controlled cost by reorganizing retail team, and streamlining the inventory and stock management.
• Managed the processing and maintenance of timely, accurate HRIS and payroll systems data of the Retail team.
• Trained and Mentored multi cultural team members (UK, France, Spain, Italy, Hungary, Sweden, SA, Romania, NZ and Mozambique).

Jun 2001 – Feb 2003 · 1 yr 8 mos · India

• Dual reporting relationship to MD/Head of HR in India and CEO in USA. Worked with and assisted the Managing director in R&D, Operations, HR, and Sales.
• Responsible for Training, Payroll, Recruitment, and Employee Relations.
• Developed written launch plans outlining the launch process, presented launch plans (for the new product StarCoolTm) to senior management for approval, and tracked actual unit sales and gross margin performance for the new product launched.
• Partnered with and assisted the MD in directing the administration / compliance with company’s wage and salary management, and performance appraisal policies and programs.
• Conducted the new product training for the sales force and dealer network including providing test units to the sales force and key dealers for use in demonstrations. Worked with the dealers, vendors, and the sales force to determine sales forecasts for the new product.