Ankit J.

Product Manager

Gurgaon, Haryana, India9 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Increased OYO Wizard membership by 5x in 9 months.
  • Expert in product management and customer experience.
  • Strong background in data analytics and strategy.
Stackforce AI infers this person is a Product Manager with expertise in SaaS and customer experience optimization.

Contact

Skills

Core Skills

Product ManagementProduct StrategyCustomer Experience

Other Skills

Data AnalysisUser Experience (UX)Agile MethodologiesBusiness StrategyManagement ConsultingGo-to-market StrategyProject ManagementMarketing StrategyMarket ResearchStrategyFinanceConsultingB2B MarketingDigital MarketingResearch

About

With over 9 years of professional experience, I am a product manager who is passionate about creating products that solve real problems and deliver value to the end users. I have a dual MBA in International Management from MDI Gurgaon and ESCP Europe. Currently, I work as a Dynamics 365 PM at Microsoft, where I leverage data analytics and strategy to design and launch innovative products that enhance customer experience and satisfaction. Previously, I worked as a product manager at HT Media, CARS24 and Oyo where I developed and managed products for Livemint, Mint Lounge, Post Transaction experience and customer loyalty and membership programs. I also have experience as an analyst at Accenture, where I worked on various projects involving business analysis, process improvement, and quality assurance. I enjoy working with cross-functional teams, learning new technologies, and exploring new markets. My goal is to ship products that are simple, efficient, and memorable.

Experience

9 yrs 5 mos
Total Experience
1 yr 10 mos
Average Tenure
4 yrs 2 mos
Current Experience

Microsoft

Product Manager 2

Apr 2022Present · 4 yrs 2 mos · Hyderabad, Telangana, India · Hybrid

Product StrategyProduct ManagementData AnalysisUser Experience (UX)Agile Methodologies

Ht media ltd

Product Manager - LiveMint and Mint Lounge

Oct 2020Mar 2022 · 1 yr 5 mos · Delhi, India

Cars24

Product Manager - Customer Experience

Feb 2020Oct 2020 · 8 mos · Gurugram, Haryana, India

Oyo

2 roles

Product Manager - Global Payments Platform

Jan 2020Jan 2020 · 0 mo · Gurgaon, India

Product Manager - OYO Wizard (Membership & Loyalty Program)

Apr 2019Jan 2020 · 9 mos · Gurgaon, India

  • Launched OYO Wizard Lite, the fourth tier of OYO's loyalty program - Wizard
  • Conceptualised and launched Wizard program on the Co-OYO App - Platform for property Owners and Krypton App- Platform for AGMs; Automated the process of on-boarding and gave visibility of the Wizard metrics on their property.
  • Increased visibility and conversion by introducing Wizard in the bottom navigation bar and redesigning the page
  • Improved membership sales and upgrades by restructuring the Wizard option on the booking confirmation page
  • Introduced up-selling higher tiers as part of bundled membership sale on the hotel details page.
  • Reduced fraud by identifying the users’ booking behaviour and marking them defaulters, thus saving cost of both OYO and Owners
  • Introduced up-selling of membership at check-out in HMS- platform for Property managers, thus increasing sales.
  • Conceptualised and gamified the Wizard discount coupons to bring in additional bookings from the existing Wizard members
  • Key Learnings and Achievements
  • Increased Wizard members by 5x from 1 million to 6 million in the span of 9 months and Wizard URN contribution to 51%
  • Improved Wizard users LTV by 37.5% to 2.2x times of that of a non-Wizard member and hence increased ARPU
  • Improved share of Wizard members’ booking on Wizard properties by 2x.

Market logic software

Consultant Intern

Jul 2018Nov 2018 · 4 mos · Berlin Area, Germany

  • Managed MIS offering SaaS marketing intelligence solutions with research and knowledge management of consumer insights
  • Worked as Project Manager and consulted ten Fortune 500 clients on implementation of Marketing Insights/Information System
  • Led a team of Research Analysts to implement Knowledge Management module at one of the world's largest brewing company
  • Identified requirements and engaged with both internal and external stakeholders, including development, product, operations, and sales teams, to ensure timely delivery and alignment of strategic priorities for clients from FMCG, Retail and Beverages industry.
  • Ensured continuous user engagement and improved the user experience by analysing market research reports.
  • Day to Day project management, quality assurance and process monitoring; handling knowledge extraction work stream

Ergo group ag

Student Consultant at Ergo Digital Lab

Apr 2018Jul 2018 · 3 mos · Berlin Area, Germany

  • Developed a product prototype including first screen mock-ups and a working click-dummy by taking into consideration the consumer personas based on most relevant needs of the customer identified through interviews; prototype to be used as a sales pitch for nationwide business expansion
  • Economically evaluated the feasibility of the proposed prototype

Uber

Student Consultant at UberEats

Dec 2017Jan 2018 · 1 mo · Gurgaon, India

  • Developed detailed offline marketing plan entailing ATL & BTL marketing activities like OOH, experimental activations, and guerrilla marketing ideas for geographies like Gurgaon & South Delhi by taking into account the complexities and nature fo the TG residing or working in various kinds of sub-localities of these areas.
  • Prepared cost-effective marketing strategy with an aim to maximize the ROI

Pepsico

Student Consultant

Oct 2017Nov 2017 · 1 mo · Gurgaon, India

  • Conducted disguised Market Research for PepsiCo’s Pepsi Black in NCR region of India
  • Project aimed at getting insight into what consumers perceive about a zero-calorie drink and taste difference between Pepsi and Pepsi black.

Accenture

Test Engineering Analyst

Oct 2014Mar 2017 · 2 yrs 5 mos · Gurgaon, India

  • Roles and Responsibilities
  • Improved and implemented different IT Service Management tools and processes to better serve the client’s business needs
  • Acted as the single point of contact and liaised with clients from different geographies and technical support teams for faster resolution of issues and less turnaround time
  • Articulated business requirements to technical teams for new services or changes to existing services to prevent requirements mismatch
  • Achievements
  • Implemented and assisted in the go-live of new service management tool that required coordination among peoples from different technology, organisations and countries; completed phasing out of the old tool and the implementation of new tool within 2 weeks
  • Created learning and training documents for Service Management module to facilitate knowledge transfer amongst the employees
  • Mentored two employees by providing them with the requisite technical and functional knowledge required for business deliverables

Halonix limited

Summer Intern

Jun 2013Jul 2013 · 1 mo · Noida Area, India

  • Supervised manufacturing of halogen lamps of rating 12V (60/55 Watts and 100/90 Watts)

Havells india ltd

Summer Intern

Jun 2012Jul 2012 · 1 mo · Sahibabad

  • Improved the design of G&A frame MCCB. Samples were tested and verified by CPRI, Bhopal
  • Achieved a 35% increase in the thermal acceptance of G&A frame MCCB
  • Improvement of the magnetic tripping of SP and TP G frame MCCB
  • Resulted in decreasing the tripping time of MCCBs

Education

Management Development Institute, Gurgaon

Master of Business Administration - MBA — International Management

Jan 2017Jan 2019

ESCP Business School

Master of Business Administration - MBA — International Management

Jan 2017Jan 2018

Guru Gobind Singh Indraprastha University

Engineer's Degree — Electrical and Electronics Engineering

Jan 2010Jan 2014

Army Public School, D.K.

Science with Economics

Jan 2001Jan 2010

Stackforce found 100+ more professionals with Product Management & Product Strategy

Explore similar profiles based on matching skills and experience