Jan 2023 – Mar 2025 · 2 yrs 2 mos · San Francisco Bay Area

• Led global engineering organization of 70+ professionals, driving AI-first product development and innovation.
• AI /ML Leadership: led product vision and architecture for Talent Hire (ATS) and Talent Design (Skills Management) products, leveraging machine learning, deep learning, and generative AI to deliver cutting-edge solutions for customers.
• Platform Innovation: Transformed customer onboarding processes through AI automation and LLM-powered workflows, reducing time-to-value by 50% within 9 months while scaling 2x customer growth.
• Scaled Partner Ecosystem: Revamped partner delivery strategy and accreditation frameworks, driving 2x ecosystem growth and 35% delivery efficiency. Implemented enterprise-wide Salesforce/JIRA integration for improved visibility.
• Revenue Growth: Spearheaded Go-To-Market (GTM) strategy for new AI-driven customer success offerings, partnering with Support, Product, Customer Success, and Sales teams to generate $10M+ ARR and improve CSAT scores by 40%.
• Financial Discipline: Optimized $16M services spend with Finance to streamline resource allocation and optimize utilization, resulting in improved operational margins by 60%.
• Technical Leadership: Mentored and developed engineering leaders, established AI Centers of Excellence and fostering expertise in GenAI integration, system design, and delivery excellence. Regular speaker at technology conferences on AI
• implementation and engineering leadership.

Jul 2021 – Jan 2023 · 1 yr 6 mos · San Francisco Bay Area

• Led global technology strategy and transformation for Fortune 500 HR software company, managing $100M+ technology budget and 500+ technology staff across 5 regions.
• Enterprise Architecture: Architected cloud-native data and AI/ML platform on Azure/GCP using Databricks, generating $10M+ revenue from AI-driven solutions for 7,000+ enterprise customers.
• Cloud Transformation: Executed large-scale migration from 36 data centers to 15 cloud regions, improving performance by 30% and availability by 25%. Achieved SEIM/NIST compliance while reducing infrastructure costs by 40%.
• Platform Modernization: Transformed monolith to microservices architecture using Kubernetes/Docker, reducing deployment time by 60% and technical debt by 45%. Increased release velocity 3x through DevOps implementation.
• Financial & Technology Leadership: Built high-performing global technology organization and optimized technology operations through strategic vendor partnerships, delivering 30% cost savings while maintaining 92% team retention.

Sep 2020 – Jun 2021 · 9 mos · San Francisco Bay Area

• Led enterprise security and cloud operations strategy for Fortune 500 SaaS platform serving 7,000+ global customers.
• Security Strategy: Partnered with CISO to implement enterprise-wide cybersecurity framework, achieving 100% compliance with Crown Jewel Corporate Strategy and reducing security incidents by 40%.
• Cloud Security: Modernized security infrastructure through cloud-native solutions for Asset, Vulnerability, and Identity
• Management, improving threat detection by 60% and reducing mean-time-to-remediation by 25%.
• Operations Excellence: Transformed cloud operations through automated platform management, achieving 99.97% availability, 35% cost reduction, and 30% improvement in operational efficiency.

Dec 2015 – Aug 2020 · 4 yrs 8 mos · San Francisco Bay Area

• Led global platform strategy and 70+ Product Managers, scaling enterprise SaaS platform to support 3.2M daily active users and 1B+ daily transactions.
• Platform Growth: Scaled 20+ platform products and 50+ services, driving 40% YoY revenue growth through core capabilities development in UX, APIs, Integrations, and Extensions.
• Ecosystem Expansion: Built partner ecosystem generating $50M+ revenue, growing AppStore to 200+ enterprise applications through strategic partnerships and developer programs.
• Product Operations & Market Leadership: Transformed product lifecycle management, reducing time-to-market by 30%, improving team velocity by 25%. Established Fortune 500 customer advisory board, achieving 45% increase in customer
• engagement.

Mar 2013 – Nov 2015 · 2 yrs 8 mos · San Francisco Bay Area

• Led 300+ global engineers across 5 locations, delivering enterprise platform serving Fortune 500 customers with 20+ platforms and 50+ services.
• Technical Innovation: Architected new Web/Mobile UX and OData/JSON-based API platform, improving API scalability by 50% through APIGEE implementation. Migrated from Oracle to modern database architecture.
• DevOps Transformation: Implemented GIT/Gerrit CI/CD frameworks and automated quality processes, reducing CVSS security incidents by 30% and improving deployment efficiency by 30%.
• Platform Adoption: Launched enterprise integration and extension frameworks adopted by 800+ customers, driving 35% increase in platform utilization and customer satisfaction.
• Team Excellence: Improved engineering productivity by 20% through strategic leadership initiatives and global team alignment, maintaining 95% team retention rate.

Feb 2010 – Feb 2013 · 3 yrs

• Led enterprise-wide cloud transformation strategy, architecting integration solutions for 2,000+ global customers.
• Cloud Strategy: Architected SAP's On-Premise to Cloud SaaS transition, delivering enterprise integration platform connecting ERP, HCM, and CRM products, improving development efficiency by 25%.
• Integration Framework: Designed cross-platform integration architecture for 3rd-party SaaS solutions, reducing implementation costs by 30% through automated workflows and standardized practices.
• Platform Innovation: Spearheaded UX modernization for Cloud Sales/Service products using JQuery UI and OData APIs, scaling to 6,000+ users across 50 enterprise customers.

May 2006 – Jan 2010 · 3 yrs 8 mos

• Led architecture for SAP Integration Middleware (Process Integration) and Application Platform (Composition Environment), aligning technology strategy with web services industry trends and managing 2,000+ APIs.
• Designed and launched a new software platform for user experience and application development with APIs, adopted by 400+ customers.
• Directed operations and monitoring initiatives for the Integration Software Platform, leveraging Solution Manager to meet customer needs, rolled out to 3,000 customers.

Nov 2002 – Apr 2006 · 3 yrs 5 mos

• Led development of Mobile Data Services and Mobile Application Platform, delivering innovative offline mobile solutions and user experiences based on extensive user research.
• Designed and deployed the Mobile Companion PDA product, piloted with 10 customers and 5,000+ active users.
• Engineered a rule-based data distribution engine, adopted by 200+ customers, handling 500K monthly active data sync requests.
• Delivered analytical dashboards and reporting features to 200+ customers, achieving 20K active users.
• Developed and rolled out a Mobile Device Management solution, piloted by 20 customers with 5,000+ devices.

Jun 1999 – Oct 2002 · 3 yrs 4 mos

• Developed data synchronization for Microsoft Outlook/Lotus Notes with SAP’s Sales Force Automation solution, deployed to 150 customers with 5,000 active users.
• Key contributor to pilot rollouts for major clients including Sony UK (10 sales reps), AstraZeneca (50 medical reps), Nestlé Germany (50 distribution reps), Merkle Ratiopharm, Interbrew, and Trumpf.
• Delivered customer-specific development, resolved consulting issues, trained project teams, supported end-user rollout, and provided go-live product support.