Anna Shaffer

Product Manager

Cuyahoga Falls, Ohio, United States17 yrs 1 mo experience
Highly Stable

Key Highlights

  • Over a decade of Salesforce leadership experience.
  • Expert in crafting human-centered solutions.
  • Leader in Salesforce Women in Tech community.
Stackforce AI infers this person is a Salesforce expert with a focus on product management in the tech industry.

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Skills

Core Skills

Product ManagementCustomer SuccessBusiness Analysis

Other Skills

Strategic PlanningIntegrationProgram ManagementCustomer Relationship Management (CRM)Data AnalysisBusiness Process ImprovementMulesoftSalesforce.com AdministrationSalesforce.com ConsultingSalesforce LightningSoftware DocumentationVendor ManagementHealthcareRequirements AnalysisSales

About

I’m a product-minded Salesforce leader who thrives at the intersection of curiosity, strategy, and impact. What fuels me? Solving complex problems, building human-centered solutions, and constantly asking, "How can we make this better?" With over a decade of experience, I’ve delivered high-impact Salesforce solutions that drive real business outcomes--boosting adoption, improving workflows, and scaling innovation across fast-moving teams. Whether I’m launching products from 0→1 or refining systems already at scale, I bring a balance of technical understanding, strategic thinking, and user empathy to everything I do. Outside of work, I lead a Salesforce Women in Tech (WIT) community where I’m passionate about uplifting others, creating space for growth, and building confidence in the next generation of tech leaders. I’m always open to connecting with others who are passionate about tech, growth, and doing meaningful work.

Experience

17 yrs 1 mo
Total Experience
5 yrs 5 mos
Average Tenure
9 mos
Current Experience

Trucordia

Director of Product Management

Aug 2025Present · 9 mos

B atomic!

3 roles

Chief Product Officer

Promoted

Nov 2024Aug 2025 · 9 mos

  • Crafting a connected Insurance future with Salesforce+neon

Salesforce Product Manager

Oct 2022Nov 2024 · 2 yrs 1 mo

Strategic PlanningIntegrationProduct Management

Director - Salesforce Professional Services

Sep 2020Oct 2022 · 2 yrs 1 mo

Strategic PlanningProgram ManagementProduct Management

Cvs health

3 roles

Strategy Advisor

Jan 2019Sep 2020 · 1 yr 8 mos

Customer Relationship Management (CRM)Data AnalysisCustomer Success

IT Business Analyst

Jun 2013Jan 2019 · 5 yrs 7 mos

Business Process ImprovementIntegrationBusiness Analysis

Customer Success Consultant

Feb 2011May 2013 · 2 yrs 3 mos

Customer Relationship Management (CRM)Data AnalysisCustomer Success

Regency windows

Customer Success Manager

Mar 2009Feb 2011 · 1 yr 11 mos · Twinsburg

  • Aligned business and technology by selecting the right IT solution(s) while empowering technical and non-technical stakeholders.
  • Managed ongoing support requests and administrative needs of users on Salesforce for a team of 20.
  • Developed and analyzed ad-hoc reports as requested by user groups or stakeholders.

Education

Indiana Wesleyan University

Associate of Science - AS — Computer Science

Indiana Wesleyan University

Bachelor of Science - BS

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