Jan 2024 – Present · 2 yrs 5 mos · Remote

• Top 1% club

May 2020 – Apr 2024 · 3 yrs 11 mos

Apr 2019 – May 2020 · 1 yr 1 mo · Bangalore

• ● Engineering & Product Owner for Health Checks LOB which was the Highest Revenue generating vertical for MediBuddy
• ● Developed a unified Health Check booking flow which​ ​improved the overall visit to purchase conversion
• ● Designed an automated system to confirm the appointments, hence reducing the Operations support
• ● Increased the AOV of the Primary Health Check bookings, by adding the Dependent Health checks and Additional lab tests on checkout
• ● Developed Management Level insightful Dashboard for daily tracking and key decision making
• ● Worked on Integration with several third parties for initiatives such as Platform Instrumentation, Online Consultation, IVR Calling, Marketing Campaigns, etc

Oct 2017 – Apr 2019 · 1 yr 6 mos · Gurgaon, India

• ● Product owner for the OMS Pod taking care of the Order lifecycle both in the forward and reverse life cycle
• ● Worked on initiatives, such as Support ChatBot; revamped My Orders flow, to increase the End User's self serve%
• ● Improved the Delivery % capturing the Non-Delivery reasons from the End users and passing them in real-time to the Couriers
• ● Worked on Integration with several third parties for initiatives such as Courier Aggregation, Support ChatBot, etc

Nov 2016 – Oct 2017 · 11 mos · Mumbai Area, India

Jul 2015 – Oct 2016 · 1 yr 3 mos · Gurgaon, India

• ● Part of the ​Technology CoE​ (Centre Of Excellence) team at ZS Associates
• ● Worked on Client projects to generate data driven insights from the raw data after performing the end to end Extract, Transformation, Load (​ETL)​ process
• ● Developed multiple Tableau Dashboards on top of the data cleaned using
• Python libraries
• ● Worked on Website Instrumentation using Google Tag Manager​,
• identifying the key events and interactions to help the Business analyze the Website traffic

Jan 2015 – May 2015 · 4 mos · Mumbai Area, India