Anupama Sharma — Project Manager
As an accomplished professional with experience across multiple industries, I have developed a strong foundation in project coordination, customer experience, human resources, and business development. At Team Virtuoso India, I served as a Project Coordinator, where I managed data research projects and led the lead generation team. I also oversaw over 100+ content creators on a daily basis, ensuring they met their monthly targets. Additionally, I played a key role in recruitment efforts. My expertise in social media marketing helped promote the MxTakaTak app, and I frequently used tools such as Hubspot, Analytics, Hootsuite, and Shopify to achieve our goals. During my time at Airbnb India, I served as a Customer Experience Specialist. I was responsible for responding to customer calls and queries and adhering to service-level agreements. I also managed funds across a variety of systems, identified potential loss situations, and relayed user experience feedback to improve our platform. At Intelnet Global Services, I worked as a Sr. Executive, performing HR transaction processing in SAP and coordinating various recruitment activities. I was responsible for end-to-end people process support and payroll management for a large employee base across various entities. Additionally, I played a key role in maintaining coordination within the finance team and payroll vendor as per defined timelines. As a Sr. Executive-Business Development & Sales at Planman Media, I identified, negotiated, and managed strategic relationships with potential clients. I prepared business presentations and proposals, showcased company capabilities to prospective clients, and coordinated with HR Directors, MDs, to promote our brand name. I was also responsible for gathering market and client information and closing sales deals by negotiating contracts and integrating contract requirements with business operations. In my role as a Business Development Executive at Concepts Human Resource, I identified and generated new business opportunities and clients for a range of services across India. I prepared action plans, gathered data, and scheduled to identify the target market. Additionally, I provided demo presentations at client places and created necessary proposals for client interaction. Throughout my career, I have brought innovative ideas for process improvement and increased productivity to each organization. My expertise in project coordination, customer experience, human resources, and business development allows me to thrive in dynamic environments and exceed expectations.
Stackforce AI infers this person is a versatile professional with strong capabilities in project management and business development across various industries.
Location: New Delhi, Delhi, India
Experience: 6 yrs
Skills
- Project Coordination
- Customer Relationship Management
- Business Development
- Client Acquisition
Career Highlights
- Proven track record in project coordination and customer experience.
- Strong expertise in business development and client acquisition.
- Innovative ideas for process improvement and productivity.
Work Experience
Virtuoso India
Project Manager (1 yr)
SunGard - now part of FIS
Dispute Analyst (7 mos)
Airbnb
CX Specialist (2 yrs 1 mo)
Serco
HR Advisor - HR Shared Services (1 yr 3 mos)
Planman HR Pvt Ltd
Sr. Executive-Business Development (1 yr 3 mos)
Confidential (Management Consulting)
Business Development Executive (10 mos)
Education
10th at Kendriya Vidyalaya
at Kendriya Vidyalaya
Bachelor of Business Administration (B.B.A.) at Government Degree College Udhampur
Master of Business Administration (MBA) at Institute of Management Technology, Ghaziabad