Dec 2021 – Dec 2023 · 2 yrs · Mumbai

Aug 2020 – Dec 2021 · 1 yr 4 mos

• Worked with Flipkart and Grofers as Shift Incharge.
• Handling operations such as Inbound, Outbound, Inventory and Liquidation.
• Managing Inventory and minimising Losses such as Pilferage, Mishandling.
• Auditing inventory to match physical count with system count to Fulfill customer orders.
• Providing RCA of customer complaint or LM complaint.
• Fulfilling KPIs such as Minimal customer complaint, Order Fulfilment rate, Inventory loss, Order breaches.
• Handling 100+ Manpower.
• Recruiting Supervisors, Executives.
• Fetching report from system and presenting to Clients in weekly meetings.
• Quality Auditing on weekly basis to maintain FC facility as per 5S layout.

Aug 2015 – May 2020 · 4 yrs 9 mos · Mumbai, Maharashtra, India

• I worked on 03 Productivity projects in Vistaprint which aimed on cost effectiveness, reducing man power motion, reducing wastes, increasing efficiency, increasing productivity.
• In our projects we have implemented Lean and Six sigma methods which helped us a lot.
• I was part of NPI in which new products were introduced monthly.
• In my team there were 50+ workers.
• Our aim was to meet daily target by keeping top notch Quality and meeting customer deadlines.
• I have worked in reducing reprint rates and customer quality complaints.
• I have worked with Cross function team such as SCM, Quality, IT, Design and Care.
• I have also worked with different Vendors for Outsourcing products.