Mar 2023 – Aug 2025 · 2 yrs 5 mos

• Technical Product Manager & Owner for Hypothesis (hyp.io) where I owned complex SaaS modules, managed sprints, roadmaps, and cross-functional teams to scale from $0 to $200K ARR and 40+ key clients.
• Developed the rule-based prompts for LLM-powered Discovery Search (40+ filters), improving shortlisting conversion and speed by ~30%; also built the MCP server.
• Evaluated (cost, scalability, support, & error handling), observed (Cloudwatch, LogStash, Kibana) & optimised API integrations, reducing resource consumption by 75%, enabling cost-effective and scalable external data access.
• Leading the GDPR & ISO compliance program across OML's business units & Hyp’s infra ensuring regulatory alignment to drive sales expansion in the EU.
• Spearheaded in-house transformer development for Brand Safety feature by onboarding a Stanford PhD and curating training data using OLlama, Falcon 7B, and ChatGPT.
• Integrated and managed Mixpanel and Metabase, creating actionable dashboards for key stakeholders that enable data-driven decision-making across the organisation.
• Built and led the Creator Outreach Program, hiring a 3-member team, reaching volumes of 4K creators/month with clients like Flipkart and Meesho—establishing it as a key revenue-driving GTM channel.

Mar 2023 – Aug 2025 · 2 yrs 5 mos · Bengaluru, Karnataka, India · Hybrid

Aug 2022 – Mar 2023 · 7 mos

• Part of Retention & Discovery charter at SuperStore, Meesho's Hyperlocal Grocery Vertical for Tier 2+ users.
• Focused on improving product quality and user engagement. Nearly doubled M1 Retention and increased Add To Cart / DAU by 12-15% by implementing targeted improvements to product discovery and review mechanisms.
• Boosted Add To Cart/DAU ratio by 16% through category-specific Ratings & Reviews and 15% via a ‘Basket Initiator’ widget for highly discounted products, driving strategic user engagement and conversion.
• Launched Product Variant Discovery to improve the conversion of products with variants by almost 13%.
• Conducted Ground Visits to Nagpur for problem discovery, in-person Usability Testing & competitive benchmarking.

Oct 2021 – Aug 2022 · 10 mos

• Product Owner of the Return Panel & Quality Dashboard for Meesho's 1.5M+ Sellers doing 100M+ orders a month.
• Improved NPS by ~5pts and reduced platform prices by ~INR 0.5 by enhancing the Returns Experience for Sellers, increasing transparency and accuracy with major 3PLs (Delhivery, ShadowFax, XpressBees, etc).
• Improved Returned Rate Disparity by reducing Seller’s perception of high returns from 7% to 0.5% of their actual return rates leading to aforementioned price drop.
• Reduced supplier tickets by 36% for the largest return-related dispute by working closely with 3PLs (product & on-ground teams), support agents and suppliers.
• Collaborated closely with 3PL partners and support teams to optimize returns workflows, enhancing supplier and customer experience.
• Built & Enhanced the Product Quality Dashboard for sellers giving them insights on customer feedback, returns, competitive benchmarking & impact on P&L.
• Managed & guided 2 Product Analysts in my team.

Aug 2021 – Sep 2021 · 1 mo

• Spearheaded $300K enterprise pilot with Broadcom, collaborating with Sales, CS, and Product Marketing to validate and launch the company’s B2B SaaS pivot.
• Led Integration of Monetisation of the platform via Stripe. In-charge of all aspects from defining scope to delivery. Having been part of the platform team, I also implemented and managed the technical integration.
• In-charge of establishing in-product analytics. Set up Amplitude, Metabase and worked on Google Analytics
• Part of the 5 member research team working on Knowledge Graphs, Semantic Search and Conversational AI.

Jan 2021 – Aug 2021 · 7 mos

Feb 2020 – Jan 2021 · 11 mos

• Transitioned legacy infrastructure to Java Vert.x, achieving significant performance optimization through asynchronous I/O, event-driven architecture, and efficient resource management — foundational to securing $6M Series A
• Designed the entire Cassandra Database Schema with a focus on multi-tenancy and scalability and taking the next 6 months of requirement from the roadmap into account. Worked with DevOps to configure and optimise the database.
• Awarded for my performance and "extraordinary commitment to the job and have handled single handedly, complete Platform integration with Chrome extension, communicating to multiple teams be it Frontend, WebUI, Inference AI, Product or within Platform.”
• Was in-charge of migrating our database from Cassandra to MongoDB. Optimised MongoDB cluster for scale and speed.

Jan 2019 – Feb 2020 · 1 yr 1 mo

• Developed free-text search using ElasticSearch and in-house models on Quikr & CommonFloor, achieving over 40% user adoption.
• Worked with Facebook Singapore to become one of the first marketplaces in India to integrate their rental listings with Facebook Marketplace; enhancing lead generation and user acquisition.
• Added multiple features to the Internal Tool which improved experience & shortened TAT for Sales & Support teams by interacting and shadowing them.
• Mentored new interns and conducted code reviews to ensure high-quality software development.