Oct 2022 – Sep 2023 · 11 mos · Yerevan, Armenia · Hybrid

• Facilitates iterative delivery of fundraising projects, helping teams work efficiently, remove impediments, and continuously improve processes in a growing organization. Coaches and supports other project managers to embed Agile practices (Scrum)
• Guides teams through sprints, prioritizing work and establishing clear workflows and standards.
• Achievement: Directed multiple large-scale projects, streamlining processes across teams to ensure consistent, high-quality delivery despite evolving circumstances.
• Helps the team identify bottlenecks and improve procedures to maintain steady progress and delivery flow.
• Achievement: Introduced workflow improvements and process standardization that kept teams on track and ensured value delivery.
• Builds transparent communication channels with stakeholders, aligning expectations and supporting incremental outcomes.
• Achievement: Established clear procedures for stakeholder engagement, fostering trust and enabling smooth project delivery.

Jan 2021 – Aug 2022 · 1 yr 7 mos · Riga, Latvia · Remote

• Guides and supports teams to deliver value iteratively and adaptively across projects.
• Facilitates delivery of complex work by enabling teams, refining processes, and ensuring alignment with organizational goals.
• Achievement: Led an internal project with 19 professionals, improving internal procedures, coordinating senior management input, and delivering 8 Magento e-commerce products through iterative improvements.
• Applies Agile practices, including Scrum and Kanban, to foster continuous delivery and incorporate feedback quickly.
• Achievement: Supported 4 international teams (Jan 2021 - Aug 2022) in delivering ~100K GBP products with iterative releases and ongoing client feedback.
• Monitors and optimizes delivery flow, adapting plans to changing priorities and constraints.
• Achievement: Oversaw the Vaping.com project, ensuring smooth delivery, adapting to changes, and eliminating inefficiencies while maintaining alignment with goals.

Sep 2019 – Jan 2021 · 1 yr 4 mos · Remote

• Took ownership of multiple projects, enabling teams to deliver value iteratively while adapting to changing conditions and stakeholder needs.
• Brings people together to achieve shared outcomes.
• Achievement: Led the Breezio.com team through the early COVID-19 disruptions, ensuring continuous delivery of project updates from February 2020 to January 2021.
• Anticipates, evaluates, and addresses risks, implementing practices that reduce impact and support team resilience.
• Achievement: Identified COVID-19 risks affecting delivery, introduced measures to maintain morale and productivity, including flexible work practices, trust-building, frequent recognition, feedback loops, and remote team activities.
• Builds and nurtures strong relationships with key stakeholders, ensuring alignment and transparency throughout the process.
• Achievement: Maintained close collaboration with leadership, demonstrating professionalism and a human-centric approach while meeting evolving business needs.

Aug 2017 – Jul 2019 · 1 yr 11 mos · Yerevan, Armenia

• Leads cross-functional teams to deliver value iteratively and incrementally while fostering collaboration and continuous improvement. Facilitates events, removes impediments, and ensures transparency across the team and stakeholders.
• Guides teams through Sprints, enabling backlog refinement, sprint planning, and goal-driven delivery.
• Collaborates with stakeholders to clarify requirements, maintain a prioritized backlog, and define clear deliverables.
• Supports the team in execution, monitors progress using metrics (velocity, burn-down), and adapts plans to optimize flow and outcomes.
• Ensures transparency by reporting on impediments, progress, and risks, and aligns stakeholders’ expectations with iterative delivery.

Jul 2016 – Aug 2017 · 1 yr 1 mo

• Provides technical leadership as a Senior Software Developer and Team Lead, overseeing the development and implementation of software solutions that meet the needs of the business
• Developing and implementing software solutions to meet the needs of the business
• Led and mentored a team of software developers
• Collaborating with cross-functional teams to deliver high-quality software products
• Staying up-to-date with the latest technologies and industry trends
• Ensuring software meets established quality standards and is delivered on time."

May 2015 – Jul 2016 · 1 yr 2 mos

Mar 2012 – Feb 2013 · 11 mos · Armenia

• Guides team development efforts towards successful project delivery. Provides technical leadership to teammates through coaching and mentorship. Maintains high standards of software quality within the team by establishing good practices and habits.
• Keeps the team in line with all activities and task prioritization.
• Determines impediments and provide solutions to complete tasks.
• Determines goals and objectives at the beginning of the project until it is accomplished.
• Keeps track of all project activities, tasks, documents, and employees.

Feb 2011 – Jan 2012 · 11 mos · Yerevan, Armenia

• Responsible for the design and construction of websites. Ensures that sites meet user expectations by ensuring they look good, run smoothly, and offer easy access points with no loading issues between pages or error messages.
• Writes well designed, testable, efficient code by using best software development practices
• Creates website layout/user interfaces by using standard HTML/CSS practices
• Integrates data from various back-end services and databases using PHP and its frameworks