Aravindhan Sambath

Operations Associate

Bengaluru, Karnataka, India2 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Proven expertise in IT service management and cybersecurity.
Strong background in mobile device management and troubleshooting.
Experience in improving IT service catalogs and user satisfaction.

Stackforce AI infers this person is a skilled IT professional with a focus on cybersecurity and service management in the SaaS industry.

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Skills

Core Skills

Mobile Device ManagementIt Service ManagementCybersecurity

Other Skills

Intune MDMJamfRemote troubleshootingLAN troubleshootingActive Directory managementBackup and recovery managementIntune configurationDevice managementCybersecurity tools managementIncident managementDocumentationNetskopeZScalerSentinelOneCloud Printing

Experience

2 yrs 11 mos

Total Experience

2 yrs 2 mos

Average Tenure

2 yrs 10 mos

Current Experience

Meesho

System Administrator

Sep 2025 – Present · 9 mos

Swiggy

Service Ops Engineer IT

Aug 2023 – Present · 2 yrs 10 mos · Bengaluru South, Karnataka, India · On-site

Intune MDMJamfMobile Device Management

Bundl technologies pvt ltd (swiggy)

Operations Engineer

Jul 2023 – Present · 2 yrs 11 mos

A company involved in online food delivery services
Conduct remote troubleshooting for hardware, software, and network issues, ensuring minimal downtime.
Basic LAN and network troubleshooting (TCP/IP, Wi-Fi, patching)
Basic level network switch's and router configuration
Manage Active Directory: create/modify user accounts, enforce Group Policies, and troubleshoot AD problems
Configuring & troubleshooting of desktop/ laptop for managing backup and recovery, Installation of printer and configuration
Configured Intune and managed MDM processes for secure mobile access.
Basic knowledge of Jamf for device management and administration.
Manage and maintaining the security tools including Netskope, ZScaler, and SentinelOne to defend against cyber threats and ensure regulatory compliance.
Resolve floor users issues, login issue, including VPN and VMware/VDI environments.
Managed incidents through Freshworks, ServiceNow, and Jira, ensuring quick ticket resolution and high user satisfaction
Maintained and improved the IT service catalog, documenting configurations, procedures, and troubleshooting guides
Google group IDs Creating/alias creating/add/remove handling.