Jan 2023 – Jan 2024 · 1 yr

• Led AI product portfolio bridging Apollo pharmacy and digital commerce experiences
• Lauched GenAI Chatbot on Whatsapp to place order. Used gpt4o for multimodal
• capabilities including vernacular language support, order with image and voice notes
• Piloted clinical QnA chatbot, improving patient understanding and enabling upsell. Used gpt3.5
• with custom RAG modules and knowledge base.
• Conceptualised use of gpt to emulate ideal pharmacist behaviour and identify user needs.
• Replaced affinity model with contextual recommendation

Jan 2022 – Jan 2023 · 1 yr

• Owned SaaS platform used by 6K+ doctors across India for prescriptions, consults, and clinical workflows.
• Diagnosed bottlenecks in teleconsult ops (no north star, high cancellations) — identified FRT as root cause, scaled 6K→8K consults/day, Rs.4.8Cr/month GMV)
• Led platform restructuring of Doctor App — inherited backend/frontend incompatibilities in patient care workflows, prioritised doctor-reported crashes, took crash-free sessions from 75% to 99%+
• Increased NPS from 4.8 to 74 over 4 months — weekly on-site doctor sessions across India, 50+ UX fixes prioritising trust issues
• Reduced prescription writing effort by 2.3x via templates and data reuse — saving ~600 doctor hours/day
• Shipped Clinical Intelligence Engine: AI symptom checker reducing doctor effort by 30%, capturing patient-reported symptoms at booking
• Led integrations with 50+ Apollo Hospitals' HIS — increased booking slots by 1.2x, added ~Rs. 1.2 Cr monthly GMV

Jan 2020 – Jan 2022 · 2 yrs

• Launched 0→1 health subscription product
• Launched a subscription insurtech product covering doctor consults, medicines, and lab tests.
• Improved prescription adherence from 40% to 82% for 5K users
• Built risk/underwriting engine using longitudinal clinical data — managing Rs.18Cr exposure, reduced time-to-market by 4 months
• Achieved ~₹250 CAC via internal channels vs ₹2K+ industry benchmark — 8x more capital-efficient acquisition for 0→1 product

Aug 2019 – Nov 2020 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• Mobile-first Video Editing App for Creators and SMBs with 200K+ installs, 6K DAU, and $15K revenue.
• Reached 2K paid users and $10 AOV via template-based workflows and A/B-tested upsells.
• Led user research and testing to uncover unmet creator needs around content and discoverability.
• Built templates, music integration, and animation tools to reduce video creation friction.
• Launched A/B testing to refine pricing, CTAs, and feature prioritization based on feedback.
• Implemented business tools like calendar and brand asset integration for SMEs.
• Drove $15k in revenue and 2k+ paying subscribers across Brazil, India, and the U.S.
• Conducted influencer shadowing and surveys to define creator journeys and templates.
• Pitched future marketplace and template-sharing roadmap to potential investors.

Apr 2019 – Oct 2019 · 6 mos · Bengaluru, Karnataka, India

• Tech: Java, Sprint Boot, Python, Airflow, Go
• Coordinated with 5+ teams for revenue collection and reporting of more than ₹10 Crores
• Created Gamification Microservice to gauge customer aptitude and increase engagement.
• Identified and resolved product and compliance issues

Jun 2018 – Oct 2018 · 4 mos · India

• Product, Tech: Java
• Designed and developed email module for regular reporting to apartment administrators
• Data API
• Developed the api for data requests from the JDBC server.

Sep 2015 – Apr 2016 · 7 mos

• Founder, Marauder's Map | Technology: Flask
• Developed indoor WiFi-based localisation service to visualise people and services in IIIT-D.
• Led a team of 4 in design and development of the app.
• Project Manager, Virtual Campus
• Led 20+ people to create IIIT Delhi campus in Virtual Reality
• Teaching Assistant, GPU Computing | Technology: CUDA-C
• Conducted lab sessions, assignments for class of 18 PhD, MTech, BTech students.
• Course on parallel computing paradigms with focus on GPGPU programming using Nvidia CUDA

Jul 2015 – Jul 2015 · 0 mo · IIT Ropar

• Technology: CUDA-C
• Conducted introductory lecture and lab sessions for 44 Faculty & Students of IIT-Ropar.