Ari Feldman

Associate Consultant

Melbourne, Victoria, Australia3 yrs 9 mos experience
Highly Stable

Key Highlights

  • Experienced in ServiceNow and Test Analysis.
  • Strong background in Customer Service and Incident Management.
  • ITIL Certified professional with Agile Testing expertise.
Stackforce AI infers this person is a ServiceNow and IT service management specialist.

Contact

LinkedIn

Skills

Core Skills

ServicenowTest AnalysisIncident ManagementCustomer Service

Other Skills

Phone MannerSchedulingITIL CertifiedRegression TestingAgile TestingScrumCrew SupervisionCall LoggingTroubleshootingComputer Maintenance

Experience

3 yrs 9 mos
Total Experience
3 yrs 9 mos
Average Tenure
3 yrs 9 mos
Current Experience

Officeworks

2 roles

Test Analyst

Promoted

Feb 2024 – Present · 2 yrs 4 mos · Hybrid

Test AnalysisServiceNow

Service Desk Analyst

Sep 2022 – Jul 2024 · 1 yr 10 mos · Hybrid

Phone MannerIncident Management

Mcdonald's

Shift Manager

Mar 2021 – Jun 2022 · 1 yr 3 mos · Malvern East · On-site

Customer ServiceScheduling

Education

Deakin University

Bachelor's degree — Information Technology

Feb 2025 – Present

Holmesglen

Jan 2023 – Dec 2023

The King David School

Jan 2012 – Jan 2019

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