Arjun Syam

Software Engineer

Bangalore, Karnataka, India3 yrs 10 mos experience

Highly Stable

Key Highlights

Proven track record of driving innovation at Cisco and SAP.
Expertise in building scalable web applications.
Awarded MVP for Best Innovation in software development.

Stackforce AI infers this person is a Full Stack Engineer with a focus on SaaS and user-centric design.

Contact

arjun.syam23@gmail.com LinkedIn

Skills

Core Skills

React.jsTypescriptUi/uxSelenium TestingFlutter

Other Skills

Node.jsFlaskGrafanaJavaScriptJavaDartGodotGDScriptKPI DashboardsMixpanelCoding StandardsPythonBlender DesignerGraphic DesigningTelegram Bot Dev

About

Full Stack Engineer with 3+ years of experience building scalable web applications using React, TypeScript, Node.js, and Flask. Proven track record of driving innovation at Cisco and SAP through AI-powered solutions, real-time system architectures, and user-centric design.

Experience

3 yrs 10 mos

Total Experience

3 yrs 10 mos

Average Tenure

3 yrs 10 mos

Current Experience

Cisco

2 roles

Software Engineer 2 (Grade 6)

Promoted

Oct 2025 – Present · 8 mos

Spearheaded the new login flow using WebEx flow.
Spearheaded the architectural design of Response Guard, a system that validates complex responses and triggers alerts for structural failures. This real-time implementation is visualized through Grafana dashboards.

React.jsTypeScriptNode.jsFlaskGrafana

Software Engineer 1 (Grade 4)

Aug 2022 – Oct 2025 · 3 yrs 2 mos

MVP Award for Best Innovation
> Awarded the MVP Award for Best Innovation for developing the Agent Burnout Proof of Concept (POC). [Link provided below]
Front-End Development & UI Enhancements
>Contributed to front-end development and UI changes for Webex Contact Center, improving user experience and functionality.
Microsoft Teams Integration
>Worked on the Microsoft Teams integration for Webex Contact Center, enabling synchronization of agent states between platforms.
Change Agent State Feature
>Developed the Change Agent State functionality, allowing supervisors to modify the states of agents under their supervision, improving operational efficiency.
Custom Widget for Agent Burnout
>Contributed to the front-end development of a custom widget for the Agent Burnout initiative within the Agent and Supervisor Automation team.
Multi-Consult Feature for Multi-Party Conferences
>Implemented the multiple consultation feature for multi-party conference calls, enhancing collaboration capabilities.
Accessibility Enhancements
>Integrated accessibility features into Webex Contact Center, ensuring compatibility with tools like VoiceOver and JAWS for an inclusive user experience.
Automation Pipeline Enhancements
>Enhanced the automation pipeline to support multi-party conferencing features, streamlining workflows and processes.
Optimized Search Algorithm for Paginated Lists
>Designed and implemented an optimized search algorithm for paginated lists that minimizes API calls. The algorithm intelligently switches to offline search for large datasets, reducing server load and improving performance.
Creating Dashboards for Network Usage
> Developed a Grafana dashboard to track network usage KPIs for the TH client, enabling proactive monitoring and early detection of issues. The system helps ensure optimal performance and reliability by surfacing anomalies before they affect customers.

TypeScriptUI/UXJavaScript

Sap

Summer Intern

May 2021 – Jul 2021 · 2 mos · Bengaluru, Karnataka, India

Software developer. During my 2 months here. I worked on automation test cases using selenium. We used Java as the main language. in addition to that I was part of the Execom Member who conducted events for the other interns also who joined

Selenium TestingJava

Startup

Frontend Developer and Team Leader

May 2020 – Jul 2020 · 2 mos · Ernakulam, Kerala, India

Worked and finished Phase 1 of a bus tracking app

DartFlutter

Capture the flag

Event Coordinator

Apr 2020 – Apr 2020 · 0 mo

Organized an completely online Capture the flag event in association with IEEE-NITC-SB during the global pandemic to introduce the students on Cyber security methods and held a competition which had around 100 participants all over India.