Arpan Bag

Software Engineer

Bengaluru, Karnataka, India7 yrs 8 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in architecting large-scale distributed systems.
Proven track record in mentoring and process improvement.
Innovative solutions enhancing user engagement and efficiency.

Stackforce AI infers this person is a SaaS Fullstack Engineer with expertise in distributed systems and AI solutions.

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Skills

Core Skills

Full-stack DevelopmentDistributed SystemsInnovative Ai SolutionsAutomation & EfficiencySystem ArchitectureProduct DeliverySalesforce DevelopmentSolution DesignMobile Application Development

Other Skills

.NET FrameworkAI SolutionsAPI DevelopmentAgile Software DevelopmentAlgorithmsAmazon Elasticsearch ServiceAmazon Web Services (AWS)AndroidAndroid DevelopmentAndroid SDKAndroid StudioApex ProgrammingApplication Programming InterfacesArchitectural DesignArchitecture

About

Innovative and results-driven Senior Software Engineer with around 7 years of experience architecting, developing, and maintaining large- scale, latency-critical systems. Proven expertise in full-stack technologies, distributed back-end systems using microservices architecture and mobile apps. Adept at leading cross-functional teams, optimizing processes and integrating cutting-edge technologies to drive business success by recognizing, learning and implementing the best technology for the task.

Experience

7 yrs 8 mos

Total Experience

1 yr 11 mos

Average Tenure

1 yr 11 mos

Current Experience

Salesforce

Senior Member of Technical Staff

Jul 2024 – Present · 1 yr 11 mos · Bengaluru, Karnataka, India · Hybrid

Full-stack Development: Independently developing front-end and back-end systems while
managing deployment pipelines.
Distributed System Development: Designed and developed multiple microservices for
AppExchange—including search, recommendation, and lead collection—and integrated them with
Salesforce’s core monolith.
Mentorship & Process Improvement: Actively mentoring and helping juniors and peers to follow
best practices by owning the QMM (Quality Management Maturity) process in the team, resulting
in 74% reduction in UAT/Prod issues.
Cross-Team Collaboration: Collaborating with different engineering and product teams across
time-zones to refine product strategy and drive innovative solutions.
Incident Management: As part of on-call, handling various incidents and support escalations,
ensuring timely resolution. (100% incidents resolved within SLA).
System Integration: Engineered the replication of the entire AppExchange system into
Salesforce’s core monolith, enhancing system integration and reducing overhead.
Innovative AI Solutions: Developed GenAI-based chatbots for conversational discovery of apps
within AppExchange, significantly enhancing user engagement (83%) and app discovery (34%).
Automation & Eﬃciency: Autonomously designed and implemented an automated test data
collection framework that cut manual data collection efforts by over 90%.

Full-stack DevelopmentDistributed System DevelopmentMentorship & Process ImprovementCross-Team CollaborationIncident ManagementSystem Integration+3

Amazon

Software Development Engineer II

Jul 2022 – Jun 2024 · 1 yr 11 mos · Gurugram, Haryana, India · Hybrid

System Architecture: Independently designed and developed large scale, latency critical
distributed software systems both in own team as well as other teams (in away team model) as
required, leveraging the best technologies for the requirements, by learning new technologies on-
the-go when needed.
Product Delivery: Translated complex business requirements into robust technical solutions and
delivered those individually or by leading a team of engineers.
Architecture & Code Excellence: Actively participated in system design discussions and code
reviews, ensuring adherence to industry best practices.
Mentorship: Mentored junior engineers and newcomers to the team.
CI/CD Optimization: Created, updated and managed CI/CD pipelines and handle production
deployments.
Incident Management: As part of on-call, handled incidents 24x7 ensuring adherence to strict
SLAs.

System ArchitectureProduct DeliveryArchitecture & Code ExcellenceMentorshipCI/CD OptimizationIncident Management

Accenture

Application Development Analyst

Jun 2021 – Jul 2022 · 1 yr 1 mo · Kolkata, West Bengal, India · Remote

Multi-team Work: Participated in multiple development teams across concurrent projects,
consistently delivering high-quality solutions on schedule.
Salesforce Development: Developed and enhanced business back-end systems for different
clients across domains using Salesforce Platform.
System Integration: Engineered robust integrations between cloud-based and legacy systems,
ensuring seamless data flow and business continuity.

Multi-team WorkSalesforce DevelopmentSystem Integration

Cognizant

2 roles

Programmer Analyst

Sep 2019 – Jun 2021 · 1 yr 9 mos · On-site

Code Excellence: Authored modular, scalable, and thoroughly tested code that adhered to industry
best practices, resulting in highly reliable software (0 production issue).
Solution Design: Analyzed and transformed complex business requirements into innovative
technical solutions that improved operational eﬃciency for large customers across domains.
System Consolidation: Led migration and integration projects to consolidate disparate systems,
thereby enhancing overall system performance and maintainability.

Code ExcellenceSolution DesignSystem Consolidation

Programmer Analyst Trainee

Sep 2018 – Sep 2019 · 1 yr · On-site

Migrated and unified existing systems
Did R&D and POC development

Vawsum schools pvt ltd

Android Developer Intern

Feb 2018 – May 2018 · 3 mos · Greater Kolkata Area · On-site

Back-end Development: Developed and scaled a NodeJS based back-end and web portal,
significantly improving application performance.
Mobile Solutions: Implemented and maintained modules for a user-facing Android app, enhancing
functionality and responsiveness.
Collaborative Learning: Worked closely with senior developers to refine coding practices and
integrate innovative features into existing systems.

Back-end DevelopmentMobile SolutionsCollaborative LearningMobile Application Development