ASHIRWAD CHOUHAN

Operations Associate

Greater Delhi, Delhi, India1 yr 8 mos experience

Key Highlights

Proven track record in client relationship management.
Strong leadership skills with a focus on team success.
Expertise in driving revenue growth through tailored solutions.

Stackforce AI infers this person is a Fintech professional with strong client management and operational leadership skills.

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Skills

Core Skills

Client Relationship ManagementTeam Leadership

Other Skills

Customer Relationship Management (CRM)Database Management System (DBMS)Microsoft OfficeInformation TechnologyAnalytical SkillsProblem SolvingBusiness AnalysisSalesOperations ManagementMicro marketing managerContent MarketingDigital MarketingGoogle AnalyticsLead GenerationMarketing

Experience

1 yr 8 mos

Total Experience

1 yr 8 mos

Average Tenure

1 yr 8 mos

Current Experience

Registerkaro

2 roles

Operations Team Leader

Jul 2025 – Apr 2026 · 9 mos · On-site

Team Leader – Business Compliance & Client Management

Oct 2024 – Present · 1 yr 8 mos · On-site

Driving business compliance solutions by assisting clients with regulatory registrations such as Shop Registration, Trade Licenses, and ICEGATE.
Engaging with clients to understand requirements and provide tailored solutions
Managing onboarding, documentation, and application processes end-to-end
Resolving client queries and ensuring high levels of customer satisfaction
Contributing to revenue growth through cross-selling and client relationship management
Ensuring timely completion of services with strong coordination and follow-ups

Customer Relationship Management (CRM)Team LeadershipClient Relationship Management

Paytm

Micro Market Manager

Jun 2024 – Aug 2024 · 2 mos · Ludhiana, Punjab, India · On-site

Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in the assigned area for assigned merchants.
Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products
Ensuring product penetration along with revenue growth.
Enabling the new business line and promoting the brand in the marketplace.
Track and attend to merchant's grievances and ensure its resolved on time.
Plan and execution of day-to-day activities along with the team and Review team’s deliverables.
Gathering consistent feedback from the market for existing offerings and insights into the competition