Mar 2024 – Sep 2025 · 1 yr 6 mos · Noida, Uttar Pradesh, India · On-site

• At HashiCorp, I was part of the frontline team helping customers succeed with Terraform. My work spanned hands-on troubleshooting, advising on infrastructure-as-code design patterns, and making sure customers could run Terraform at scale with confidence.
• Highlights of my role:
• Partnered with engineering teams to investigate edge-case bugs and performance issues in Terraform and related providers
• Guided enterprise clients through challenges in state management, policy enforcement, networking, and multi-cloud adoption
• Contributed to product knowledge by creating internal runbooks, external documentation, and knowledge base articles
• Supported global customers across varied industries, tailoring solutions to unique compliance, scalability, and security needs
• Helped organizations move from traditional infrastructure management to streamlined IaC workflows

Apr 2018 – Jan 2024 · 5 yrs 9 mos · Gurgaon, India · Hybrid

• Designing, deploying, and managing client infrastructure on Amazon Web Services (AWS), Microsoft Azure using their extended services like EC2, VPC, EBS and Route53 for meeting their specific requirements, and providing comprehensive support and to optimize scalability, performance, and cost efficiency.
• Overseeing orchestrion production deployments using a diverse arsenal of strategies, ensuring a seamless and confident release process.
• Maintaining Cloud and On-Prem environments on VMWare ESXi for UAT and Dev environments, Demonstrating Microservices concepts and best practices, infusing level of sophistication into application architecture Infrastructure.
• Orchestrating seamless collaboration with cross-functional teams, forging synergy to navigate complex development endeavors.
• Proactively transforming challenges into springboards for growth and innovation, fostering a culture of relentless improvement.
• Executing successful Proof of Concepts (POCs), validating design and technology choices with a flair for precision.

Sep 2017 – Mar 2018 · 6 mos · Gurgaon, India · Hybrid

• Maintain Client Infrastructure on Amazon Web Service and Azure & On-premises and handling migration activity for existing/new websites & web-application.
• Reengineered company’s systems setup, establishing automated system generation routines, optimizing system performance, installing upgrades/patches, establishing system monitoring, and maintaining security protocols and strategic business plan, making it up and running for users located in different geo-location.

Nov 2015 – Aug 2017 · 1 yr 9 mos · New Delhi Area, India · On-site

• Handling IT Department -
• Provide Professional Consultancy for IT Infrastructure & their support to SME’s in Delhi & NCR.
• Installation of new or maintaining their existence IT Infrastructure.
• Installing, configuring, administrating, and troubleshooting of
• Diagnosing and resolving all issues related to CPU, disk, memory, and network in physical servers or virtual machine.
• Monitoring & Maintaining Host & their virtual machines though VMware VSphere & Vcenter.
• Create users and group and objects through active directory.
• Sharing, Securing and Accessing Files and Folder to Users using NAS.
• Help remote users to fix software/hardware related issues over phone and remote support, like Remote Desktop Connection, Teamviewer etc. else need to fix that at remote site.
• Design, install and configure network up to 300 users.
• Install, configure and balance bandwidth of various ISP’s using Load Balancer like Cisco & TPlink.
• Installation of applications like SQL Server 2008, Visual Studio 2008/2010, Microsoft Outlook etc. on Server/Client Operating System.
• Installing & sharing of network and wireless printer among users.
• Daily & Weekly Report Update for Service Update and Client Calls.

Aug 2014 – Oct 2015 · 1 yr 2 mos · Noida Area, India · On-site

• Monitoring Datacentre resources Includes Servers, Network, and other devices and diagnosing, resolving all issues related to physical /virtual VM's, else escalate it to On-Call Team.
• Weekly Performance Tuning to all Server and monitoring them using - EM7, Kaseya, Traverse, VMware vSphere, vCenter.
• Diagnosing Network issue, Informing Network outages to clients and taking regular follow up and reviewing, analysing and them before escalating them.