Apr 2022 – Jul 2024 · 2 yrs 3 mos · Bengaluru, Karnataka, India · Hybrid

Dec 2021 – Apr 2022 · 4 mos · Bangalore Urban, Karnataka, India

Mar 2021 – Dec 2021 · 9 mos · Bengaluru, Karnataka, India

Sep 2016 – Mar 2021 · 4 yrs 6 mos · Bengaluru Area, India

• Worked on cloud security, image hardening, security & compliance (GDPR, FedRAMP)
• Automated volume creation and assignment via NetApp Ontap (Python, Ansible, NetApp Ontap)
• Created unified monitoring system (Python, Kubernetes, Prometheus, Grafana, Telegraf, Elasticsearch, AWS)
• Automated, deployed, and did configuration management of DaaS (Desktop-as-a-Service) set-up on IBM Softlayer right from configuring Hypervisor, to launching and configuring the VMs and the applications running on top of it (Python, Ansible, IBM SoftLayer, vSphere, vSAN, NSX)

Jul 2013 – Sep 2016 · 3 yrs 2 mos · Bangalore

• Automated deployment and configuration (Chef)
• Migrated Hadoop namenodes from one VM to another
• Implemented Continuous Integration and Deployment
• Implemented monitoring infrastructure (EC2, Zabbix, Nagios)
• In DevOps perspective, assisted in launch of Payment Gateway, Content curator
• Handled security issues (log-analysis, hardening of the system, more security based checks)
• To manage multiple jobs on multiple instances, designed and created job framework from scratch
• Communicated and coordinated with various third-party service providers (Nxtradata cloud, APNIC, AWS, Netmagic, GoDaddy)
• Worked on smoothening and productisation of Analytics pipeline and infrastructure

Oct 2012 – Jul 2013 · 9 mos · Bangalore

• Currently developing a fun game for iPad in Unity:
• https://itunes.apple.com/us/app/stormglass-protocol-room-escape!/id639520711
• Implemented reliable monitoring and alerting infrastructure (Nagios, Munin, EC2, Perl)
• Implemented backup mechanism for Postgres, Cassandra, internal Git repo (S3, Ruby)
• Automated deployment and configuration management (Chef, Ruby)
• Implemented homepage installation via Debian package management (dpkg, equivs)
• Automated game deployment for iOS devices within the company (Shell, Sikuli)

Sep 2011 – Sep 2012 · 1 yr · Bangalore

• Client: Aerospike (Erstwhile citrusleaf) (March, 2012 – Sept,2012)
• As an operations enginner along with improving internal infrastructure; I supported a high performance and high availability NoSQL DB Aerospike (Citrusleaf)
• Client: Bloomspot (Sept, 2011 – Feb, 2012)
• Supported applications (Memcache, Redis, Riak, Postgres, Celery, Gunicorn, Nginx) on aws ec2 infrastructure.
• Worked on deployment on Amazon ec2 infrastructure via puppet

Jan 2011 – Sep 2011 · 8 mos · Bangalore, India

• As a part of Site-wide Reliability Engineering (SRE) I was responsible and first level contact for all of the Zynga games and entire production infrastructure.
• Key highlights:
• Dealt with multiple AWS outages.
• From operations perspective was responsible for launch of Lady Gaga Farmville campaign.
• Handled machine failures, Database and Memcache swaps.
• Managed monitoring (Nagios) and deployment (Puppet) infrastructure.
• Communicated and Coordinated for Outages/ Maintenances.
• Did extensive documentation for various processes.

Feb 2007 – Dec 2010 · 3 yrs 10 mos · Bangalore, India

• I was responsible for supporting front-end display of Amazon retail for all of the six locales.
• Key highlights:
• Fixed performance issues for slow rendering pages or site.
• Installed and configured Amazon retail front-end for pre-prod and development environment.
• Reduced incoming ticket count by fixing root cause and setting up automated messages.
• Created wikis wherever possible. One of my wikis was referred by everyone in Amazon.
• Did bug-fixes and front-end feature development.
• Was on-call contact point for almost 3 years.
• For first 1½ year worked remotely in a team size of 2.
• Trained and mentored new teammates (Perl, Business & technical aspects).
• Performance projects:
• Reduced number of slots on detail page
• Improved server time by placing service calls in proper order
• Operation Projects:
• RHEL5 Migration, Monitoring Set-up and Ranking service improvements: Taking ownership of various prod services and migrating them from RHEL3 to RHEL5.
• Development Projects (JavaScript, CSS, HTML, Perl):
• Immersive View: For improving customer experience, all media details (images and video) are shown in single view
• Hover Zoom: When a user hovers over the product image, he sees an enlarged image on the same page
• Scrunch: Reducing the critical space “above the fold” (the top area of the page displayed on browser window)
• Enhancement of product-features feature: Give more relevant bulleted information to customers.

May 2005 – Jan 2007 · 1 yr 8 mos · Bangalore, India

• Was responsible for supporting trading application for a prestigious bank.
• Key highlights:
• To decrease response time wrote troubleshooting script.
• Supported 17 Production and Non-prod Front Office and Middle Office environments.
• Worked in global team, where teams were placed in Tokyo, Bangalore, London and Chicago.
• Installed/configured Front Office application for development, production and various QA teams.
• Trained freshers on Unix, Perl and Application’s architecture.

Dec 2004 – May 2005 · 5 mos

• Was involved in Text to Speech Synthesis for Regional languages.
• Worked on building diphone database for Hindi, Marathi and Bengali language.
• Was involved in localization of Firefox and Openoffice.