Apr 2019 – Present · 7 yrs 1 mo

• 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐂𝐲𝐛𝐞𝐫𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐋𝐞𝐚𝐝𝐞𝐫 | 𝐂𝐈𝐒𝐎 𝐓𝐫𝐚𝐜𝐤 | 𝐂𝐥𝐨𝐮𝐝 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 | 𝐆𝐑𝐂 | 𝐃𝐞𝐯𝐒𝐞𝐜𝐎𝐩𝐬 | 𝐒𝐎𝐂 | 𝐁𝐅𝐒𝐈 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 | 𝐈𝐒𝐎 27001 | 𝐍𝐈𝐒𝐓 | 𝐒𝐄𝐁𝐈 | 𝐑𝐁𝐈
• I lead enterprise cybersecurity programs protecting CRISIL’s global infrastructure, financial platforms, enterprise applications, and cloud environments. I work closely with executive leadership, technology teams, and regulators to align cybersecurity strategy with business objectives, regulatory expectations, and digital transformation initiatives.
• Leadership Responsibilities
• Define and execute enterprise cybersecurity strategy and roadmap aligned with risk and regulatory frameworks
• Govern ₹25–35 Crore security investments across SOC, cloud security, DevSecOps and identity governance
• Lead 30+ cybersecurity professionals across cyber defence, cloud security engineering, GRC and vulnerability management
• Provide executive and board-level cyber risk reporting and threat intelligence insights
• Secure 7,000+ enterprise endpoints and servers across EDR, WAF, DDoS protection and endpoint security
• Implement third-party risk governance across vendors supporting critical business systems
• Strategic Achievements
• ✔ Reduced cloud misconfiguration exposure by 60% through enterprise cloud security architecture
• ✔ Automated SOC operations using SIEM, SOAR and UEBA, reducing MTTD by 40%
• ✔ Led DevSecOps transformation across 40+ development teams, reducing remediation timelines by 60%
• ✔ Established third-party risk governance across 150+ enterprise applications
• Core Competencies
• Cybersecurity Strategy • CISO Leadership • Cloud Security • DevSecOps • SOC Operations • Threat Intelligence • Identity & Access Management • Vulnerability Management • Third-Party Risk • Regulatory Compliance • Enterprise Security Architecture

Mar 2013 – Mar 2019 · 6 yrs

• 𝐂𝐲𝐛𝐞𝐫𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐆𝐨𝐯𝐞𝐫𝐧𝐚𝐧𝐜𝐞 | 𝐑𝐢𝐬𝐤 & 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 | 𝐈𝐒𝐎 27001 | 𝐍𝐈𝐒𝐓 | 𝐒𝐎𝐂2 | 𝐈𝐓𝐆𝐂 | 𝐕𝐮𝐥𝐧𝐞𝐫𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 | 𝐁𝐅𝐒𝐈 𝐂𝐲𝐛𝐞𝐫𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲
• Led enterprise cybersecurity governance, regulatory compliance, and risk management programs within a highly regulated BFSI environment. Worked closely with CIO, CISO, and business leaders to strengthen security maturity through governance frameworks, audit readiness programs, vulnerability management, and enterprise risk monitoring aligned with global security standards.
• Key Responsibilities**
• Implemented enterprise security governance aligned with **ISO 27001, NIST CSF, SOC1/SOC2, SOX, and ITGC controls**
• Led enterprise **vulnerability management programs** including scanning, remediation prioritization, and patch governance across large-scale infrastructure
• Partnered with **application development and infrastructure teams** to integrate security controls into enterprise systems
• Developed enterprise **security policies, standards, and procedures** covering data protection, access control, incident response, and risk management
• Provided **cybersecurity assurance for BFSI clients** requiring strict compliance with regulatory frameworks
• ✔ Reduced exposure to **critical vulnerabilities to <1%** within a **72-hour remediation SLA** through structured vulnerability management
• ✔ Enabled successful regulatory audits across **ISO 27001 and SOC2 frameworks** through improved audit readiness programs
• ✔ Strengthened collaboration across **security, infrastructure, and development teams** to improve enterprise cyber resilience
• ✔ Supported enterprise **security transformation initiatives** enhancing governance across IT operations and digital platforms
• Cybersecurity Governance • Risk Management • Regulatory Compliance • ISO 27001 • NIST CSF • SOC2 • Vulnerability Management • ITGC • Security Audits • BFSI Security • Enterprise Risk Monitoring

Apr 2011 – Mar 2013 · 1 yr 11 mos

• 𝐈𝐓 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 & 𝐃𝐚𝐭𝐚 𝐂𝐞𝐧𝐭𝐞𝐫 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 | 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 | 𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞 | 𝐕𝐢𝐫𝐭𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 | 𝐄𝐧𝐝𝐩𝐨𝐢𝐧𝐭 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 | 𝐈𝐧𝐜𝐢𝐝𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 | 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐈𝐓 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬
• In this role, I managed enterprise IT infrastructure and data center operations supporting business-critical applications, corporate systems, and network environments across multiple organizational locations. The focus was ensuring high availability, reliability, and operational stability of enterprise technology platforms.
• I administered enterprise messaging systems, virtualization infrastructure, server environments, and endpoint security platforms while supporting system monitoring, incident response, and operational performance across enterprise IT environments.
• Managed enterprise data center operations and infrastructure services supporting mission-critical business systems
• Administered Microsoft Exchange and enterprise messaging platforms enabling secure corporate communication services
• Managed virtualization environments including Citrix infrastructure and enterprise server platforms
• Implemented and maintained endpoint security controls including antivirus, endpoint protection, and system hardening
• Supported incident and problem management processes, ensuring timely resolution of infrastructure and system outages
• Collaborated with network and infrastructure teams to maintain system performance, availability, and capacity planning across enterprise environments
• Core Competencies
• IT Infrastructure Management • Data Center Operations • Microsoft Exchange Administration • Virtualization (Citrix) • Server Administration • Endpoint Security • Incident Management • Problem Management • Infrastructure Monitoring • Enterprise Systems Operations • Capacity Planning • IT Operations Governance

Apr 2010 – Mar 2011 · 11 mos

• 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 | 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 | 𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 | 𝐒𝐞𝐫𝐯𝐞𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 | 𝐈𝐓 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 | 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 | 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐈𝐓 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
• As Senior Engineer – Enterprise Infrastructure at CRISIL (S&P Global Company), I supported enterprise IT infrastructure operations across multiple business locations, ensuring reliability, performance, and availability of corporate technology systems. This role focused on maintaining core enterprise platforms, resolving technical incidents, and supporting infrastructure deployments that enabled uninterrupted business operations.
• I worked closely with infrastructure engineers, network teams, and application support groups to maintain enterprise servers, enterprise applications, and network systems while ensuring operational stability across corporate IT environments.
• Key Responsibilities
• Supported deployment and maintenance of enterprise infrastructure including servers, network systems, and enterprise applications
• Performed system administration activities including configuration, patch management, and performance monitoring across enterprise platforms
• Collaborated with infrastructure and application teams to troubleshoot complex system and network issues affecting business operations
• Assisted in implementing infrastructure security controls including system hardening and access management practices
• Provided technical escalation support for enterprise technology incidents ensuring rapid resolution and minimal business disruption
• Core Competencies
• Enterprise Infrastructure • Systems Administration • Server Management • Network Operations • IT Infrastructure Support • Incident Resolution • Performance Monitoring • Infrastructure Security • System Hardening • Patch Management • Enterprise IT Operations

Apr 2009 – Mar 2010 · 11 mos

• Driving Reliable IT Operations & Security | IT Infrastructure Support Engineer
• As an Engineer, I played a key role in supporting daily IT operations, ensuring stable systems, secure infrastructure, and responsive helpdesk services. Based in Chennai, I worked closely with internal teams and external clients to maintain reliable IT environments, implement new technologies, and ensure smooth service delivery across the organization.
• Delivered helpdesk and service desk support, resolving user issues and ensuring minimal downtime across IT systems.
• Managed client coordination and technical support, maintaining strong relationships and ensuring service satisfaction.
• Administered and maintained Symantec Endpoint Protection antivirus servers across the organization, strengthening endpoint security and protecting systems from threats.
• Managed and maintained the FTP server infrastructure, enabling secure file transfer and data sharing across teams and clients.
• Coordinated with clients and internal stakeholders for new technology implementations, supporting smooth rollout and system integration.
• Assisted in maintaining overall IT infrastructure stability and operational efficiency through proactive monitoring and support.
• Key Achievements
• Strengthened organization-wide antivirus management, improving security posture across endpoints.
• Ensured reliable backup and recovery processes, safeguarding critical organizational data.
• Improved IT service responsiveness through effective helpdesk support and client coordination.
• Supported technology upgrades and infrastructure improvements through vendor collaboration and implementation planning.
• Core Skills & Keywords
• IT Infrastructure Support • Helpdesk Support • Service Desk Operations • IT Security • Antivirus Management • Backup & Recovery • FTP Server Management • Client Coordination • Vendor Management • IT Procurement • Technology Implementation • IT Operations Support

Dec 2007 – Mar 2009 · 1 yr 3 mos

• IT Support professional experienced in delivering enterprise desktop and user support within high-demand corporate environments. Known for resolving technical issues, managing escalation calls, and ensuring uninterrupted end-user productivity. Skilled in incident resolution, client coordination, and infrastructure support across enterprise IT environments.
• Work Summary:
• ▪️ Delivered end-user technical support for corporate desktop environments, ensuring quick resolution of hardware, software, and system-related issues to minimize business disruption.
• ▪️ Coordinated directly with internal clients and business users to diagnose technical problems, provide troubleshooting support, and maintain high levels of service satisfaction.
• ▪️ Managed and resolved escalation calls by identifying root causes, applying corrective solutions, and ensuring timely closure of IT service tickets.
• ▪️ Supported enterprise desktop infrastructure including system configuration, user account assistance, and operating system troubleshooting.
• ▪️ Collaborated with infrastructure and network teams to address complex technical issues and maintain stable IT operations across the organization.
• ▪️ Monitored incident queues and prioritized support requests based on severity and business impact, ensuring adherence to internal service response timelines.
• ▪️ Maintained documentation of issues, resolutions, and recurring technical problems to support knowledge sharing and faster incident resolution.
• Desktop Support ▪️ End User Support ▪️ Incident Management ▪️ IT Service Desk ▪️ Technical Troubleshooting ▪️ Escalation Handling ▪️ Client Coordination ▪️ Hardware & Software Support ▪️ IT Infrastructure Support ▪️ Service Request Management