Aug 2025 – Present · 10 mos · Gurugram, Haryana, India

• 🔹 AI Smart Payments Options - Machine Learning based ranking of Payment Options for more than 1M+/day travelers in modern checkout to drive easy checkout experience for expedia.com & hotels.com
• 🔹 Payment Specific ML Platform - Built Expedia Group's first Payment Based ML Platform for feature engineering using spark, Databricks, flyte and bentoML. This platform is a core engine in Expedia's Payment Module driving frictionless checkout experience.
• 🔹 CVV-Less & FCI Recovery Global - Extended No-CVV & Recovery to more than 88+ countries for all POSa of Expedia Group.

Mar 2023 – Aug 2025 · 2 yrs 5 mos · Gurugram, Haryana, India

• 🔹 FCI - Failed Customer Interactions Recovery
• Reduced post-book errors by 17% and uplifted recovery to 80.37% by integrating different credit card view on failure screens to drive recovery
• 🔹 CVV-Free Frictionless Payments
• Pioneered Expedia’s first frictionless flow which Drove 41 bps uplift in payment yield for Android & iOS and 32 bps for Web
• 🔹 UX-First Checkout Messaging
• Revamped error-handling across platforms with real-time, context-aware messaging — building trust at key funnel moments.
• 🔹 Checkout Performance Reboot
• Re-architected parallel payment orchestration, cutting Hybrid Checkout load time from 3.5s → 1.8s — improving conversion speed.
• 🔹 Stored Cards for Vrbo (HLD + LLD)
• Led end-to-end design & implementation of stored cards for Vrbo. Enabled international payments via Hybrid Checkout on all major platforms.
• 🔹 One Key Card Launch (Wells Fargo + Mastercard)
• Co-engineered Expedia’s first co-branded card integration. Delivered 50 bps uplift (HCOM) & 230 bps (Expedia.com) with $2.4M annualized gross profit.
• 🔹 Smart Payment Memory
• Boosted payment success from 78% → 93% by persisting user payment selections — cutting drop-offs and improving return conversion.
• 🔹 Golden Test Suite & Shift-Left QA
• Drove Expedia’s Shift-Left strategy — automated E2E validations with a Golden Suite. Reduced prod bugs and sped up releases.
• 🔹 Hybrid Partial Payment Capability
• Enabled split payments: Cards + Loyalty, Coupons, Gift Cards — unlocking flexible checkout experiences.
• 🔹 Loyalty + Cards Integration
• Architected combined redemption flow for loyalty & cards — increasing daily bookings by 30% across platforms.
• 🔹 Sub-Second Payment Iframe
• Built proxy with Akamai CDN + S3 caching — reducing iframe load time from 2.2s → 0.8s, setting a new engineering standard.
• 🔹 CI/CD at Scale + Observability
• Streamlined prod deployments with 95%+ test coverage, added Splunk alerts, SLOs, and Datadog APM dashboards for full-stack monitoring.

Jan 2022 – Mar 2023 · 1 yr 2 mos · Gurugram, Haryana, India

• 🔹 Global Partner Payments – E2E Service Design
• Designed and developed microservices end-to-end with production-grade readiness for Expedia’s Global Pay Out Services. Closely collaborated with business stakeholders to define and implement core partner payment logic — ensuring alignment of engineering and business outcomes.
• 🔹 LLD for Pay-In Options at Checkout
• Owned the Low-Level Design (LLD) of multiple payment forms to support diverse checkout needs — from cards to alternative payments — creating a scalable and modular architecture for pay-in flexibility across markets.
• 🔹 Backend Adapters for Multi-Partner Pay-In
• Developed backend adapter services to integrate and support multiple credit card flows and partner networks. Enabled seamless onboarding of new payment providers for traveler pay-ins — strengthening Expedia’s global payments ecosystem.
• 🔹 Pay-In Integration Test Framework (E2E)
• Designed and implemented a custom integration testing framework to validate the full payment flow of Expedia’s Pay-In module. Integrated directly into the CI/CD pipeline, the framework has become instrumental in identifying bugs pre-production, reducing post-deployment defects and improving delivery confidence.