May 2024 – Apr 2025 · 11 mos · Bengaluru, Karnataka, India

• ✨ Implemented Support Management Platform for Cyble Vision, from database design to deployment boosting customer engagement by 60% and saving over 100 hours of manual work at Customer Success
• ✨ Developed a custom url parsing service using fastapi and design patterns like strategy , achieving 90% efficiency in extracting takedown urls from customer emails and reducing manual work for CTIAs by atleast 50 hours.
• ✨ Created an Incident Management Feature from scratch, streamlining alert handling and improving analysis efficiency by 40%, which enhanced CTIA communication with customers and reduced response time by 30%

Jan 2024 – Apr 2024 · 3 mos · Bengaluru, Karnataka, India

• Working in Integrations team
• 1. Built an custom power Query connector for the cyble vision integration with Power BI
• 2. Worked on developing internal case management system

Aug 2023 – Dec 2023 · 4 mos · Bengaluru, Karnataka, India · Remote

• 👉Spearheaded the seamless integration of various third-party APIs, including Zoom, Wati coupled with the implementation of robust webhook endpoints, resulting in an impressive 25% user engagement.
• 👉Employed advanced optimization techniques to reduce API loading latency from 10 seconds to a mere 2 seconds, with a notable 25% increase in overall system responsiveness and user satisfaction.
• 👉Conducted comprehensive research and development on various third-party ML APIs, implementing strategic optimizations that significantly reduced the platform cost per user per month from 1000 INR to an impressive 220 INR, i.e 78% cost reduction.
• 👉Independently designed and implemented the CI/CD Workflow pipeline using the Github Actions, automating build, test and deployment process for the project, ensuring code quality and efficient development workflows.

Apr 2023 – Jun 2023 · 2 mos · Hyderabad, Telangana, India · Remote

• 👉 Developed and Implemented a Student Verfication Service
• as an internal tool for the startup,Streamlining the verification
• process and ensure accurate identification of student users.
• 👉 Implemented a Server Optimisation Strategy by bypassing
• the server and directly uploading files to s3 buckets resulting
• in an significant reduction of server usage by 12%.
• 👉 Utilised the testing framework like jest and libraries to create
• robust and reliable unit tests, ensuring accurate and thorough
• code coverage.

Feb 2023 – Mar 2023 · 1 mo · Remote

• 👉contributed to two projects with a total of 5 PR merged covering diverse tech stack like DiscordJs , NodeJs and expressJs
• 👉Implemented various commands like API Latency ,Ping etc for the discord bot callled mlody.
• 👉Implemented end-to-end CRUD Api using mongodb database for the teacher post assignment feature.
• 👉 Implemented the POST API File uploading feature using mutler npm package for school-erp-system project.

Jul 2021 – Dec 2021 · 5 mos · India

• 👉 Improved UI/UX of the website using HTML,CSS-FLEXBOX and REACT