Oct 2022 – Present · 3 yrs 7 mos · India

• Established and expanded Pepup HR into a premier recruitment consultancy, serving clients in IT, healthcare, and finance sectors.
• Developed strategic hiring solutions leading to a 45% increase in client satisfaction and a 30% improvement in retention rates.
• Led a team of outstanding recruiters, fostering a culture of excellence and aligning with industry standards.
• Spearheaded initiatives promoting diversity, equity, and inclusion in hiring practices, contributing to a more inclusive workforce for our clients.

Jun 2020 – Oct 2022 · 2 yrs 4 mos

• I have successfully implemented all the HR processes and systems, including talent acquisition, performance management, statutory compliance, payroll processing, attendance management, and HR policies.
• Talent Acquisition & Employee Lifecycle Management: Lead the team of HR & talent acquisition in transforming the hiring and employee lifecycle pattern:
• Executed the entire recruitment encompassing sourcing, short-listing, selection, and on-boarding. Conducted campus recruitment drives from tier 1 colleges and hired 2500+ full-time and short-term members.
• Managed lifecycle of an average of 800 core team employees & 500 contractual employees every year. Enhanced HR processes to bring market standards and eliminate redundancies, which increased productivity by 25%.
• Formulated ~25 HR polices in the domain of People Polices (Employee Manual) and Operative Polices (SOPs).
• Reduced 14% attrition rate in the organization by improving employee engagement and exit interview process.
• Compensation & Benefits:
• Evaluated and proposed a new pay band structure for all the teams across the organization.
• Managed and completed the performance cycle for an average of 1000 employees every year, beginning from goal setting, mid-year review, annual review, and calibration.
• HR Data Management, Reporting, and Analysis:
• Optimised and automated all MIS reports in excel that saved up to 400 person-hours yearly for the HR business partners. The report provided a clearer perspective on the people trends to initiate & implement data-driven decisions.
• Acted as a liaison between the HR team and the Tech team to successfully implement intra-modules within the HRIS.
• Employee Engagement & Grievance Redressal:
• Organized 50+ employee engagement programs to enhance motivation level and productivity.
• Created a grievance redressal mechanism to record, analyse, and promptly resolve employee grievances.

Jun 2018 – May 2020 · 1 yr 11 mos

Jul 2015 – May 2018 · 2 yrs 10 mos

Sep 2013 – Jun 2015 · 1 yr 9 mos · Bengaluru Area, India

• Talent Acquisition: Managed the recruitment life-cycle and onboarded 200 best talents from diverse sources.
• Employee Life Cycle: Handled employee relationship, employee engagement, grievance redressal mechanism, rewards & recognition, team building activities, performance appraisal Cycle for 400+ employees.
• HR Policies: Drafted and implemented 10 HR-related policies and implement these within the organization in 5 months.
• Got promoted to Manager HR within six months of joining the organization.

Apr 2012 – Aug 2013 · 1 yr 4 mos

• MIS: Analyzed daily, weekly, monthly and quarterly reports that enabled data-driven business decisions for 6 states.
• Employee Life Cycle: Handled employee engagement and grievance redressal for 100+ employees.
• Payroll Management: Managed payroll processing function which involved computation of salaries, attendance, leave, fixed and variable entitlements, and deductions.
• Won the title of Employee of the month 5 times in Fino Payment Bank.

Sep 2011 – Mar 2012 · 6 mos

• Implement and analyse daily, weekly, quarterly and monthly reports that enable data-driven business decisions for 2 different states.
• Maintaining the attendance system of the entire field team.