Austin Yuen

CEO

New York City, New York, United States7 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in IT operations and support roles.
Proficient in remote troubleshooting and systems engineering.
Skilled in imaging and configuring virtual machines.

Stackforce AI infers this person is a skilled IT professional with experience in systems engineering and remote troubleshooting.

Contact

austin97ay@gmail.com LinkedIn

Skills

Core Skills

Systems EngineeringRemote TroubleshootingIt Support

Other Skills

Active DirectoryBatch File CreationFront-end CodingJavaMac ImagingSQLTroubleshootingVM Host Server SetupVPN ConfigurationVirtual Machine SetupWorkstation Reimaging

About

I’ve been working and studying in the world of Information Systems and Technology for several years. I’m looking to broaden my horizons and learn as much as I can through experience.

Experience

7 yrs 10 mos

Total Experience

2 yrs 7 mos

Average Tenure

5 yrs 1 mo

Current Experience

Hudson river trading

2 roles

Global IT Operations Lead

Promoted

Oct 2022 – Present · 3 yrs 8 mos

Support Administrator

May 2021 – Nov 2022 · 1 yr 6 mos

Viacomcbs

Client Services

Jan 2020 – May 2021 · 1 yr 4 mos

Ibm

Level 2 Desktop Engineer

Jun 2019 – Jan 2020 · 7 mos · New York, New York

From Hemmersbach on behalf of IBM for WPP.
Imaged and troubleshooted Mac machines.
Setup of IBM’s W3 Virtual Machines on End User’s workstations
Completed Active Directory tasks such as giving users roles moving nodes to proper OU
Worked with JAMF and troubleshooted remotely
Configured VPN on both Macs and PCS

Vital decisions

IT Analyst

Jun 2016 – Aug 2018 · 2 yrs 2 mos · Edison, New Jersey

Reimaged Lenovo workstation nodes. Created batch files to deploy global software updates. Completed initial setup of VM Host servers. Troubleshooted issues remotely.