Avish Joshi

Co-Founder

Surat, Gujarat, India5 yrs 6 mos experience

Key Highlights

  • Built a ₹4M+ e-commerce business from scratch.
  • Scaled e-commerce business to ₹2.5M+ annual revenue.
  • Managed international client onboarding across 15+ countries.
Stackforce AI infers this person is a skilled E-commerce and Operations professional with a strong background in client relations and sales management.

Contact

Skills

Core Skills

E-commerceOperations ManagementCustomer OperationsClient RelationsSales

Other Skills

Customer OnboardingRecruitingRemote CollaborationMarket ResearchSales ManagementData VisualizationSaaS operationsExecutive ManagementFinancial AdvisoryAccount ManagementDigital MarketingNew VenturesVenture DevelopmentNew Business DevelopmentSupply Chain Management

About

Builder mindset. Global exposure. Proven execution. From finance and international diamond sales to an MBA in the UK, and finally building a ₹4M+ e-commerce and retail business from scratch — I bring ownership, operational clarity, and growth focus

Experience

5 yrs 6 mos
Total Experience
1 yr 2 mos
Average Tenure
7 mos
Current Experience

Shashvat jewels

Overseas Operations Coordinator

Oct 2025Present · 7 mos · Surat, Gujarat, India · On-site

Grabithub

Operations Associate / Customer Success- Amazon & Retail Business

Sep 2024Oct 2025 · 1 yr 1 mo · Surat, Gujarat, India · On-site

  • Scaled e-commerce business to ₹2.5M+ annual revenue within 12 months, leading a 7-member team.
  • Increased order processing efficiency by 30% through streamlined onboarding workflows.
  • Reduced inventory delays by 25% by optimizing vendor coordination and forecasting.
  • Managed 50+ wholesale/reseller clients, improving repeat order rate by 40%.
Customer OnboardingRecruitingE-commerceOperations Management

Axa

Customer Operations Advisor (Global)

Sep 2023Mar 2024 · 6 mos · London, England, United Kingdom · Hybrid

  • Handled onboarding and support for international healthcare clients across 15+ countries.
  • Resolved 90% of cases at first contact, maintaining SLA compliance.
  • Reduced client onboarding time by 20% through process documentation improvements.
  • Coordinated between compliance, operations, and customer success teams to resolve escalations.
Remote CollaborationMarket ResearchCustomer OperationsClient Relations

Self-employed

Founder & Operator (Side Project)

Feb 2021Jan 2022 · 11 mos · Surat, Gujarat, India · Hybrid

  • Consulted with 10+ jewelers on custom manufacturing orders during COVID.
  • Delivered 95%+ on-time projects despite supply chain disruptions.
  • Negotiated with vendors and artisans, achieving cost savings of 15–18%
Recruiting

Kgk group

Sales Executive / Operations

Sep 2018Feb 2021 · 2 yrs 5 mos · Surat, Gujarat, India · On-site

  • Onboarded and managed relationships with high-value clients in France & USA.
  • Coordinated orders worth $10M+ annually, ensuring 100% timely documentation and delivery.
  • Supervised quality control and order planning across 5+ international units.
  • Developed strong knowledge of manufacturing operations and polished-to-rough value estimation.
Sales ManagementData VisualizationSalesClient Relations

Education

University of West London

Master of Business Administration - MBA

Feb 2022Jun 2023

North-Eastern Hill University

Bachelor of Business Administration - BBA

Jan 2014Jan 2017

Divine Child High School

Jan 2013Jan 2014

Divine Child High School

Jan 2012Jan 2013

GIA (Gemological Institute of America)

GIA Essentials

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