Jan 2023 – Present · 3 yrs 5 mos · Global · Remote

• Chief of Staff, Executive Business Partner, HR Operations Project Management consulting services. Supporting large and small companies work through the operations challenges of building a new business, of implementing new systems, working through change management, and handling details of mergers and acquisitions (M&A).

Sep 2021 – Apr 2023 · 1 yr 7 mos

• Associate Project Manager, quasi Chief of Staff reporting directly to CEO
• Employee #1, Swiss Army Knife, RocketPower's historical database, management and organization of all company records
• Administer working of project teams in all phases of a project
• Assist in developing various project plans to ensure optimal quality of all projects including but not limited to HRIS management, implementations, equipment purchasing, company events and travel
• Assist in management of a variety of Merger and Acquisition tasks and duties, coordinating transition projects throughout process and after, including all aspects of due diligence, maintaining and organizing companies historical database
• Coordinate, manage and develop company offsite events from start to finish including location vetting, travel coordination, and contact management throughout event
• Promote RocketPower culture in all work throughout transition following acquisition by Kelly Services
• Demonstrate key criteria in role: Detail Oriented Organization, Excellent Communication Skills, High EQ, Business Acumen, Servant Leader Mentality, Ability to Context Switch and Navigate Situational Sensitivities, Discreet, Diplomatic, Low Ego

Aug 2018 – Aug 2019 · 1 yr

• Sourcing and identifying talented candidates for once in a lifetime roles.
• Working directly with a top-tier Tech Start-up to find talented, tech-loving drivers for their exciting new Autonomous Vehicle Technology.

Apr 2018 – Sep 2021 · 3 yrs 5 mos

• Working directly with the Chief Executive Officer of Rocket Power, Inc. to manage daily business items while supporting the growth of Executive and Leadership Teams. This role required ability to switch effectively between various supporting roles based on business needs.
• Several functions of this role include:
• Business Operations Management, forming and managing all LLCs affiliated with Corporation
• HR Business Partner, working directly with Head of HR role to support in all HR aspects and building out of department to go from a team of 1 to a team of 7 supporting up to 400 employees both domestic and international
• Payroll Operations, processed payroll for up to 400 employees, both domestic and international
• Finance / Accounting including AR/AP, P&L generation & management for multiple LLCs reporting under one corporation
• Travel Coordination for multiple executives and leaders within RocketPower both domestic and international
• Implementation Management for Payroll, HR, Finance, G-Suite
• Vendor Platform Management

Feb 2018 – Sep 2020 · 2 yrs 7 mos · San Francisco Bay Area

• Pet Care: Pet Sitting, Dog Walking, Pet Travel, Drop-In Visits.
• Taking care of animals while in the pets home providing care for all needs while the owners are away.
• From small to large sizes, medical needs from administering medicine to transporting to vet appointments - I provide reliable care in all areas.

Jun 2016 – Feb 2018 · 1 yr 8 mos

• Creating and delivering marketing ideas, activities, and concepts
• Manage all marketing materials, projects
• Ensure all company messages are consistent
• Coordinate flow of information in and out of the company
• Coordinate company newsletter creation and information research
• Coordinate all social media outreach communication

Jun 2014 – Jun 2016 · 2 yrs

• Scheduling and Coordinating events between Realtor Associations and Owner, Roger Smith
• Developing and maintaining professional relationships with various Realtor Associations
• Scheduling and Coordinating discussions with Social Media Management company, Digital Sherpa
• Newsletter Development and Research
• Research and Summary Writing of different products available for company use
• Maintaining and Coordination of all previous Billing Duties
• Customer Service via Phone and Email

Jun 2009 – Jun 2014 · 5 yrs

• Receiving and Processing Payments
• Investigating and Resolving Billing disputes
• Receipt and sorting of all customer correspondence
• Account maintenance including all auditing for EFT/CCA transactions
• Customer Service via phone and e-mail

Jun 2008 – Jun 2009 · 1 yr

• Receiving/Processing/Investigating/Resolving Billing disputes for credit and debit card customers
• Receipt and sorting of correspondence, data entry, case setup, phone work
• Initial case analysis and account maintenance and charge-back processing

Jun 2006 – Mar 2008 · 1 yr 9 mos

• Process and balance all teller transactions
• Open all new accounts including checking, savings, and IRA accounts
• Process all new loan applications and maintain existing loan relationships
• Balance and organize Bank Vault and ATM's