Apr 2023 – Present · 3 yrs 1 mo · Redmond, Washington, United States · Hybrid

• Autonomous AI Agents for Enterprise Solutions.
• Pioneering Multi-Agent Generative AI systems to revolutionize work automation and personalization. As CTO and co-founder, I lead:
• R&D: Advancing autonomous AI agent technologies using Azure OpenAI, Azure Cognitive Services, and Azure AI Studio
• Product Development: Creating self-operating AI solutions for complex business processes, aligning them with business goals and customer needs
• Engineering: Architecting scalable platforms for deploying autonomous AI agents
• AI Governance and Compliance: Implemented ethics and governance frameworks, ensuring AI products meet stringent security, privacy, and compliance standards.
• Custom AI Models: Leading development using OpenAI, Meta, Mixtral, and Anthropic for enhanced flexibility and performance
• Key Achievements:
• Implemented multiagent flow with Azure AI Studio and Autogen for marketing content generation, achieving 10x faster retrieval and training for documents
• Led company-wide implementation of Microsoft 365 Copilot, enhancing productivity through integrated workflows
• Developed Hybrid RAG pipeline and data retraining pipelines using Azure AI Studio, integrating external search APIs for data enrichment
• Led AI ethics guideline development for UN COP28 project (privacy-first assistant), collaborating with UN and UAE government
• Promote diversity, resulting in more innovative product features and a 15% increase in employee satisfaction.
• Technological Leadership:
• Multi-Agent Orchestration Layer: Coordinating autonomous AI agents using AutoGen and Azure Machine Learning
• Intelligent Information Processing: Leveraging Azure AI Search, Azure Synapse, and custom RAG implementations
• Automated Document Intelligence: Enterprise-grade analysis powered by Azure Document Intelligence and Azure Cognitive Services
• Global Impact: Transformed operations for diverse clients including UN, Microsoft, University of Washington, Fortune 500 companies, GB Bank (UK), and India Bulls (India).

Jan 2016 – Feb 2024 · 8 yrs 1 mo · Redmond

• Established CyberTraining 365 as a global leader in cybersecurity and advanced technology education, leveraging Microsoft Azure and AI technologies.
• Key Achievements:
• Personally instructed 209,000+ students, achieving "Best Selling Instructor" status on Udemy
• Architected comprehensive curriculum covering Machine Learning, Big Data, Azure AI services, and Microsoft 365 Security
• Pioneered AI-driven eLearning platform using Azure Machine Learning and Azure Cognitive Services, increasing course completion rates by 40%
• Developed AI-powered privacy and compliance training adopted by 100+ organizations, with 98% pass rate
• Technical Innovations:
• Implemented Azure OpenAI and Azure Synapse for personalized learning experiences
• Created virtual sandbox environments using Azure for practical cybersecurity training, improving skills acquisition by 60%
• Integrated Power BI for advanced analytics and insights on learner performance
• Developed custom AI models using Azure Machine Learning for adaptive learning pathways
• Leadership:
• Led creation of 500+ hours of premium content, maintaining 4.8/5 average rating
• Spearheaded AI strategy, incorporating Azure Databricks and Azure Data Factory for big data processing in course analytics
• Ensured solutions adhered to security policies and privacy best practices
• Drove platform growth from startup to industry leader, showcasing expertise in Azure AI services, big data technologies, and enterprise-grade solution architecture.

Jan 2015 – Dec 2017 · 2 yrs 11 mos

• Spearheaded the growth of Social27's consulting and services arm, significantly expanding the company's revenue streams and market presence.
• Strategically enrolled Social27 in key vendor programs for Microsoft and Salesforce (Tableau), enhancing the company's partnership ecosystem and technological capabilities.
• Led the implementation of AI-powered privacy and compliance tools using Azure Machine Learning and Power BI, resulting in a 45% increase in customer engagement.
• Implemented Azure AD SSO and Microsoft Graph API to manage large-scale events with 120K+ attendees, ensuring GDPR compliance while maintaining operational efficiency.
• Drove global outsourcing and deployment strategy, optimizing resource allocation and reducing operational costs by 30%.
• Established a data-driven decision-making culture, resulting in a 45% increase in data-informed strategic choices.

Jan 2012 – Dec 2014 · 2 yrs 11 mos

• Unified diverse data sources using Azure Data solution and SQL Server with SSIS for real-time processing
• Reduced customer churn by 25% for Fortune 500 clients through SSRS-based actionable insights
• Increased virtual event attendee engagement by 40% with enhanced cloud-based services
• Implemented business intelligence dashboards for real-time analytics across all business units

Feb 2009 – Feb 2011 · 2 yrs

• Achieved 99.9% data accuracy through advanced ETL processes using SQL Server and SSIS
• Increased non-technical user adoption of analytics by 60% with SQL-based self-service platform
• Improved customer interaction quality by 35% using natural language processing technologies
• Developed comprehensive data strategy aligned with business objectives and regulations

Jan 2009 – Present · 17 yrs 4 mos

• AI-Driven SaaS Solutions for Enterprise GTM Tech.
• Leading the development and scaling of an AI-driven SaaS company from inception to $12M ARR.
• As CTO and co-founder, I drive:
• Product Innovation & Technology Strategy:
• Developed AI products using Azure OpenAI, Synapse, and ML, increasing customer engagement by 45% for Fortune 100 clients
• Architected cloud-based, AI-powered platforms with Azure Databricks and Microservices for scalable enterprise solutions
• Implemented Hybrid RAG pipelines using Azure AI Studio, creating automated compliance products for regional law analysis
• Core Innovations:
• AI-enhanced virtual events with Azure Cognitive Services, transforming experiences for 120k+ attendees
• NLP and generative AI-powered engagement platforms using Azure LUIS and OpenAI
• Enterprise-grade AI solutions optimized for privacy, security, and GDPR compliance
• Technological Leadership:
• Built AI-powered SaaS ecosystem with Azure Data Factory and Power BI for advanced analytics
• Implemented MLOps/LLMOps, reducing time-to-market by 40% while maintaining privacy standards
• Developed custom Language Understanding models enhancing natural language capabilities
• Strategic Achievements:
• Spearheaded GTM strategies that integrated AI-driven features with customer insights, leading to a 40% increase in customer acquisition and a 25% reduction in churn.
• Implemented Azure AD SSO for large-scale events using Microsoft Graph APIs and custom RBAC
• Led POC development for Fortune 500 clients, focusing on AI-driven event solutions
• Pioneered AI Copilot assistant for automating compliance processes
• Key Impacts:
• Revolutionized virtual events, increasing interaction by 45% for Fortune 100 companies
• Scaled company to $12M ARR through innovative AI-driven solutions
• Established Social27 as a leader in AI-driven business solutions, driving digital transformation for clients
• Pioneered AI Copilot assistant for automating compliance processes, significantly improving regulatory adherence efficiency

Feb 2014 – Jan 2016 · 1 yr 11 mos · San Francisco Bay Area · On-site

• Co-founded a mobile messaging and social networking startup, leading product strategy, technology, and operations. Secured $4M in venture funding and drove product innovation that scaled globally.
• Key Achievements:
• Led development of a cloud-based platform using AWS EC2 and microservices, powering real-time chat and location-based services.
• Directed a 20+ person team, delivering mobile apps on iTunes and Google Play that gained international traction.
• Integrated data-driven recommendation systems and geospatial features, boosting user engagement and retention.
• Established CI/CD pipeline with Git and Jenkins, reducing release times and increasing product quality.
• Leadership & Impact:
• Managed hiring and office setup, building the core team and operational infrastructure.
• Oversaw budget management, ensuring efficient use of resources for product development and scaling.
• Translated business goals into technical solutions, ensuring alignment between product innovation and market needs.

Feb 2014 – Feb 2015 · 1 yr · Redmond

• AccountingEd is a NASBA accredited online accounting academy that offers a growing library of over 150 hours of accounting, fraud and cybersecurity training. Learn from top industry experts while earning your CPE credits.

Jan 2007 – Jan 2009 · 2 yrs · Mumbai, Maharashtra, India · On-site

• Strategic Leadership and Growth:
• Key member of senior team during Piramyd Retail acquisition (63.92% stake, ₹208 crore / $47.82 million USD)
• Led SAP implementation and expansion across the retail network 150+ stores across six key Indian states
• Operational Excellence:
• Technology solutions to manage 1M sq. ft. of retail space across hypermarkets, lifestyle, and convenience stores
• Oversaw technology operations, supply chain optimization, and customer experience initiatives
• Implemented SAP retail solutions across all departments and improved operational efficiency by 320%
• Team and Market Leadership:
• Directed 1,300 retail professionals, aligning with growth strategies
• Fostered high-performance culture and enhanced market presence
• Contributed to Indiabulls' position as a retail industry leader

Jan 2000 – Jan 2007 · 7 yrs · Redmond, Washington, United States · On-site

• Led data engineering and business intelligence initiatives for Windows CE and Mobile teams, driving innovation in database architecture and BI solutions.
• Key Achievements:
• Architected large-scale SQL Server databases and data warehouses, optimizing performance by 40% through advanced indexing and query optimization techniques
• Developed automated ETL processes and data pipelines, enhancing data management efficiency
• Created BI solutions using SQL Server Reporting Services (SSRS), providing actionable insights for product teams
• Technical Leadership:
• Built and optimized global test case management system, improving efficiency by 70%
• Implemented automated build and deployment processes using Visual Studio Team System (VSTS), streamlining the development lifecycle
• Engineered high-performance search functionality, reducing retrieval time by 30%
• Optimized web applications using advanced JavaScript techniques (DOM manipulation, event handling)
• Configured and managed Internet Information Services (IIS) for optimal performance and security
• Innovation and Collaboration:
• Led SharePoint implementation for enhanced cross-team collaboration
• Mentored junior developers in database design and optimization techniques
• Collaborated with product managers to translate business requirements into technical specifications
• Soft Skills Demonstrated:
• Strategic Thinking: Aligned data solutions with long-term product goals
• Problem-Solving: Overcame complex technical challenges in database and BI implementation
• Communication: Effectively presented technical concepts to non-technical stakeholders
• Adaptability: Quickly learned and implemented emerging Microsoft technologies
• Leadership: Guided cross-functional teams in adopting new data management practices
• Showcased ability to architect scalable database solutions, optimize system performance, and drive adoption of emerging Microsoft technologies in enterprise environments.

Jan 1999 – Jan 2000 · 1 yr

• Contributed to the development of web applications for this pioneering e-commerce platform during its early growth phase.
• Key Contributions:
• Developed internal tools to assist with website management and deployment processes
• Implemented backend operations using PL/SQL, stored procedures, and optimized queries
• Created ActiveX components to enhance interactive features on the e-commerce platform
• Built web applications using Active Server Pages (ASP) and JavaScript
• Assisted in data analysis to derive insights from user behavior and sales data
• Optimized database queries and stored procedures in Oracle
• Collaborated with design team to improve user interface through client-side scripting
• Technical Skills Developed:
• Web Development: ASP, JavaScript, ActiveX
• Database: PL/SQL, Oracle, query optimization
• E-commerce: Web application architecture, performance considerations
• Version Control: Early adoption of code management practices
• Soft Skills Demonstrated:
• Adaptability: Quickly learned new technologies in a fast-paced environment
• Collaboration: Worked effectively across teams, including design and business units
• Initiative: Proactively sought opportunities to improve application performance
• This role provided foundational experience in developing scalable web applications and internal tools for a growing e-commerce platform.
• Skills: Web Development · ASP · JavaScript · PL/SQL · Oracle Database · ActiveX · E-commerce Solutions · Cross-team Collaboration