Aug 2016 – Jul 2018 · 1 yr 11 mos · Pleasanton, CA

• Managed a team of 15 iOS developers and QA engineers to deliver high-quality UI and performance features, optimizations, and bug fixes.
• Delighted customers with homepage redesign, Optical Character Recognition (OCR) via expense flows, Benefits flow features that helped increase the Apple Store footprint from 3.5 stars rating to a record 4.6 star rating.
• Spearheaded technical talks and architecture hours to provide a forum to educate, discuss, debate, and propose technical topics such as PR Process, quality control, iOS technical excellence, innovation, developer best code and discipline practices.
• Engaged legal and privacy for all features that needed vetting such as GDPR impacts, customer feedback and analytics.
• Led and drove several cross-team customer escalations including addressing and resolving an authorization issue affecting CTO & Co-President within a few days.
• Worked closely with several cross-functional product managers by having weekly 1:1s to provide proper resourcing and scheduling on mission-critical projects.
• Owned and managed monthly iOS releases and hot patches from start to finish by collaborating with product managers, dev managers, program managers, developers, QA engineers. Recommended improvement processes around gating critical/blocker issues into the Release Candidate (RC) branch, more efficient schedule, locking/unlocking the branch during RC cut, extending RC and/or adding resources to critical crashes, syncing with stakeholder on making data driven decisions.
• Scheduled team building and recognition events – offsites, potlucks, team lunches, bake offs, weekly basketball games.
• Encouraged all developers to attend conferences such as WWDC, AltConf and reading latest blogs from Ray Wenderlich, Apple Swift Blog, NSHipster, etc.
• Early manager participant in Workday's beta manager coaching program with BetterUp - 3rd party startup that provided executive coaching to Workday beta participants

Jan 2014 – Aug 2016 · 2 yrs 7 mos · Sunnyvale, CA

• Managed one of the best team of engineers in my career that built the #1 leading mail app with an Apple rating of 4.5 stars and a crash rate under 0.1%.
• Worked with multiple cross-platform teams to scope, schedule, test rich-features for the Mail app.
• Scheduled bi-monthly releases that are tested under nightly and company-wide dogfood releases.
• Re-factored mail app to support non-sign in flow for AT&T branded mail version.
• Designed and coded the conversation view from accordion style open and close to opening new message view upon user tapping on the message.
• Implemented multi-selection capabilities on message list and conversation list views.

Feb 2013 – Jan 2014 · 11 mos · Sunnyvale, CA

• Worked on various features and bug fixes for iOS mobile applications including the Yahoo, Flickr, and a stealth mobile application. Collaborated with other teams such as Weather, Flickr and Search teams to integrate features and enhancements.
• Implemented image related features such as scrolling/zooming/panning images, displaying different resolution sizes, slide show, camera capturing, screen frame capturing. Also, worked on auto-displaying images based on urls.
• Experience using Core Data (via mogenerator and Magical Record), FetchResultsCoordinator, UI Scroll/Table/Collection views, animation blocks, gestures, notifications, custom views and view controllers.
• Mobile Libraries & Tools: AFNetworking, BlocksKit, Magical Record, SDWebImage, GPUImage, AutoLayoutShorthand, Reveal, Cocoa Pods, GIT
• Advocate: clean and concise code, inheritance and categories when appropriate, open discussions and collaborations about coding practices, techniques, and libraries

Nov 2010 – Feb 2013 · 2 yrs 3 mos

• Led team of 4 for Social Support Web Services (SSWS) and another team of 4 in Online Self Solve (OSS). Architected SSWS as a new gateway system between Apple internal systems and external vendor systems. Designed UML diagrams to illustrate API flows between provider and consumer within Struts 2 framework. API path includes from action class to manager class to factory class to DAO to parser manager to communication manager to consumer systems. Worked on API integrations with Inquira. Implemented the bare bones infrastructure in Javascript and Java code for developers to begin building the client requests to the consumer responses. Led code and performance reviews, triaged bugs, oversaw load, capacity and stress testing during dev, IT, and UAT phases. Allocated project resources to meet timelines and change management requests. Communicated expected and contingency plans, risks, benefits analysis for business stakeholders.
• Tools: Java, JavaScript, JSP, Struts 2, Inquira, Ant, Perl, PHP, Weblogic, Oracle, Mac OS X, Eclipse, JQuery, Jenkins

Nov 2008 – Nov 2010 · 2 yrs

• Led team of 4 engineers in effort to design, develop, and debug all Online Self Solve (OSS) applications for AppleCare and Customer Systems site. Provided different designs and resolutions involving Java, JavaScript, and Tomcat issues. Created Java and JavaScript frameworks to optimize application development and performance. Wrote UML diagrams illustrating the Java class interactions and dependencies. Created JavaScript libraries to re-use modules on any web page from any domain. Designed cross domain AJAX class with timeout mechanism for all OSS applications. Worked on servlets, java libraries, JSP, and Struts framework to facilitate data transfers and exchanges between backend systems. Redesigned site catalyst (Omniture) code for all i18n pages. Worked with Akamai team to cache static urls. Managed monthly Online Self Solve (OSS) code releases - ensured code and code branches are merged properly, tickets are fixed and signed off by QA and business, plan unscheduled priority 1 (P1) releases. Within the first month, there was an improvement of 33% of OSS tickets resolved in less than one day; 24% improvement for OSS tickets resolved in greater than 30 days, and a 16% improvement for OSS tickets responded to greater than 48 hours. Tools: Java, JavaScript, JSP, Struts, Weblogic, Ant, Perl, PHP, Mac OS X, Eclipse, Prototype, Scriptaculous, Jenkins

Nov 2008 – Nov 2010 · 2 yrs

• Successfully led the overall AppleCare Customer website implementation for the first iPad customer shipment release. Delivered iPhone online repair status functionalities from requirements phase to delivery date. Examined business requirement documents and engaged engineering teams to review requirements and provide level of effort and timeline analysis. Determined project cost estimates based on number of resources and time needed to deliver the project on-time while maintaining a stable production environment, reducing risks, and scaling the application for future enhancements. Produced project plans indicating number of resources, milestones, dependencies, potential risks, and release dates. Delivered design playback decks to inform and discuss with AppleCare business teams any discrepancies or open issues before signing off to development phase. Debugged and fixed Internet Explorer version-specific, idiosyncratic bugs. One bug involved injecting html code into the page via DOM object versus injecting using inline HTML code.

Oct 2007 – Nov 2008 · 1 yr 1 mo

• Part of UI Core Experience Engineering Team that focuses on most visited pages on site: Search, Home Page, Registration, Invitation, Public Profile. Write engineering designs, specifications, code and unit tests for features. Implemented Concatenation Servlet- increased page rendering speeds by 5 seconds around the world (Keynote Data). Worked on cross functional teams (operations, search, and architect teams) to identify, debug and refactor UI code involving expensive calls to cloud network. Backend CPU usage decreased by a factor of 10. Designed and implemented click & impression tracking in new search project. Engineered growth initiatives for registration flows on the site. Extended A/B Testing framework. Used DWR JavaScript framework in order to persist data. 2008 LinkedIn OpenSocial Hackfest Winner- In 2 days, worked with designer, product manager, and 2 other cross functional team engineers to implement an engaging open social web application.

Feb 2007 – Oct 2007 · 8 mos

• Reorganized under the Advertising / User Messaging domain. Front-end lead developer for advertisements on eBay site. Debugged and re-rolled code to production site to ensure advertisment placements are functioning properly - rendering, impression & click tracking, collapsing. Worked on java backend code to implement different text and graphical advertisement designs for Google, Yahoo, and Shopping.com. Worked on Home Page Redesign Project. Implemented new, reusable advertising Java component. Component renders HTML, CSS, and JavaScript per ad placement. The placement ids and page-specific information are aggregated into one url and sent as an asynchronous call to another domain. Cross domain communication achieved using Javascript 'script' objects (AJAX flavor). Objects are dynamically attached to the page's DOM.

Sep 2005 – Feb 2007 · 1 yr 5 mos

• Javascript developer for various ebay features: Lead front-end developer for the yahoo partnership project. Project goal was to implement yahoo advertisements on homepage, motor, and search pages using an AJAX call via script tag and iframe (cross-domain communications). Completed successfully in 2 months under limited resources and tight deadline. Provided development and support for any javascript-related features, enhancement, and issues on the ebay site. Debugged javascript production and QA environment bugs across multiple browsers. Tools: Visual Studio, Eclipse, Clearcase, Clearquest, Windows 2000 Server, IIS, Apache.