Aug 2021 – Dec 2024 · 3 yrs 4 mos · New York, New York, United States · On-site

• PM for Audible content & creators systems focused on Audible Originals and Audible Studios products
• Modernized Audible Originals’ end-to-end content infrastructure (production, data, payments, rights) across 12 countries/9 languages, scaling to 750 active users (85% of the content org) and influencing a nine‑figure portfolio.
• Built the data backbone: standardized 200 attributes and integrated core systems to compress greenlight and production decision cycles from 2 weeks to 2 hours; converted 1,800 first‑party manuscripts into titles year over year (plus more via translations).
• Cut time-to-market by 50% via a global production platform and global rollout; launched AI-driven listener segmentation to guide greenlights and spend at millions‑of‑listeners scale.
• Overhauled creator/vendor payments for 36,000 vendors in 12 countries (eight figures/month, nine figures/year), reducing manual intervention from 53% to 7% and raising on-time to ~93%.
• Enabled rights and sales workflows that supported third‑party IP monetization and eight‑figure GMV with marquee partners; owned 1YP/3YP roadmaps and led a cross‑functional network (20+ operators, 70+ producers, 6 engineers, 1 TPM, 1 data scientist, 1 designer).
• Promoted to Product Manager, Tech in 2022.

Jun 2020 – Dec 2020 · 6 mos · New York, New York, United States

• AI Product Manager (full-time contract; began as summer internship), NYC — owned the Listener Intelligence Platform for ML segmentation, forecasting, and decision intelligence in US content investments.
• Distilled 300+ behavioral/performance signals into 33+ audience segments, enabling demand forecasts, talent valuation, and portfolio risk/opportunity sizing.
• Achieved 70% adoption of platform metrics/recommendations in weekly greenlight forums across 75 producers and leadership (FP&A, Content Strategy, CCO), guiding multi-million-dollar decisions.
• Shipped insights dashboard and prototype; partnered with DS/Eng/UX to evaluate downstream customer engagement over a 6-month horizon; prioritized value-driven roadmap and GTM.
• Ensured privacy-by-design (GDPR/CCPA) with PII handling; led vendor build-vs-buy and cross-functional alignment; established expansion plans for UK/CA and other English-speaking markets, followed by EU4.

Jan 2020 – Jun 2020 · 5 mos · Greater New York City Area

• TA for TECH 5200: Product Management serving ~100 MBA, CS, and IS students; collaborated with Josh Hartman.
• Held office hours and graded assignments; implemented faster, standardized grading to improve turnaround and consistency.

Jun 2018 – Jun 2019 · 1 yr · United States

• Led product for Optima (hotel price intelligence) and the Hotel Rate Scraping Engine serving 3,000 hotels/OTAs across 100 countries (10,000+ users); scaled data coverage to 1.6M SKUs across 550+ sites daily.
• Grew product ARR from $3M to $4M in 3 quarters (+40%) via upsell and new business driven by feature launches and market expansions (LATAM, DACH).
• Lifted NPS from -15 to +9 in 3 quarters by improving data reliability and user trust; presented monthly and quarterly business reviews to CEO/CRO.
• Launched dataSURE, increasing data sufficiency from 94% to 98% — unlocking hundreds of thousands of incremental daily datapoints and materially improving decision confidence for revenue managers.
• Introduced Geo Shopping as an upsell feature; opened new customer logos in Dubai and Thailand through localization and targeted GTM.
• Coined and executed “Market Drone” — a trigger-based competitor rate alerting capability (industry-first) that enabled instant price-change notifications and supported competitive win-backs, including a Top 10 global hotel chain.
• Drove cross-functional execution with Engineering (9) and Design (3) in a daily cadence; partnered with CS, Sales, Product Marketing, Data Science, and Research on launches, enablement, and adoption.
• Consolidated legacy FTP/XML feeds, sunsetting unmaintained systems to reduce tech debt and improve platform stability.

Feb 2017 – Jun 2017 · 4 mos · United States

• Responsible for complete 0-to-1 product launch in India and Europe markets, enabling ~10% incremental revenue per route for airline customers and establishing product-market fit.
• Aided Transition of “PG-Air” data service to into AirGain a SaaS product, a price intelligence tool for airlines
• Built 5 wireframes including data dashboards, UI elements for initial product roadmap
• Developed and modeled of travel data trends for upcoming products using R programming and regression techniques aimed at improving insight & classification of traveller data.