Jan 2024 – Sep 2025 · 1 yr 8 mos · Atlanta, Georgia, United States

• Wahoo Fitness helps athletes get better by making easy-to-use connected devices. Our fitness platform seamlessly integrates wearable sensors, advanced-training hardware, and apps to help everyday and world-class athletes reach their fitness goals.

Jan 2020 – Dec 2023 · 3 yrs 11 mos · Atlanta, Georgia, United States

• Expanded responsibilities to include Security, DevOps, Reliability, and Backend API Development, driving significant improvements in infrastructure and process efficiency.
• Created, hired, and trained the Site Reliability and DevOps teams, defining everything from Incident Management response process to SLI/SLO and playbook definition. 99.95% availability for our public-facing products.
• Introduced Technology Strategy roadmaps, defined goals, planned, executed, and delivered key results with a completion rate over 90% for committed work per Program Increment, always aligning with the business objectives.
• Moved CI/CD infrastructure from on-premises to AWS, introduced code health metrics in SonarQube and feature flags with Firebase, moved teams to a trunk-based development strategy, increasing deployment velocity by 300%.
• Provided technical leadership by defining technical vision, guiding engineers in best practices adoption, versioning, code coverage standards, git, branching, and patching.

Jan 2018 – Jan 2020 · 2 yrs · Atlanta, Georgia, United States

• Managed a distributed team of Test and Automation Engineers across all Wahoo Products. Advocated for quality and speed by coaching teams and engineering leaders in Agile and DevOps practices.
• Hired, trained, and integrated Test Engineers within agile product teams. Introduced and trained teams in scrum ceremonies, backlog refinement, sprint planning and retrospectives.
• Implemented testing infrastructure, testing frameworks, and led testing strategy with BDD and unit testing standards to all parts of the business (products and services).
• Established test coverage metrics at both unit and functional levels, giving a visualization to the team on where to focus their testing, reducing regression cycles by an average of 70%.
• Created Alpha, Beta, and PR Field Testing programs with over 1,000 athletes that, alongside feedback mechanisms, de-risked the release of features, and gave product management insights into user adoption and NPS scores.

Dec 2012 – Apr 2018 · 5 yrs 4 mos

• Intralot Inc. a subsidiary of Intralot Group in the US, is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value-added services to state licensed gaming organizations.
• Managed fifteen QA Engineers and Release Managers for Linux, Windows, AIX and Mobile OS platforms for multiple state lottery contracts and product development projects. Define and implement quality assurance best practices for testing software and hardware within Agile and Waterfall development teams.
• Oversee software quality for over 60 production deployments per year, supporting 50.000 retailers, and self-service POS, and 8 billion in wagers within 2017.
• Grew four highly collaborative test hubs in three states and overseas. Strategically collaborating with lead outsourcers including Accenture, Capgemini, GLI, Intrasoft, and Bulletproof.
• Reduced all identified software defects by 10% annually for all US accounts, utilizing proactive development and testing procedures.
• Transitioned distributed teams from Waterfall to Agile. Coach and mentor Developers, Project Managers and Quality Assurance Engineers.
• Worked towards WLA SCS:2012, ISO/IEC 27001:2013, ISTQB partnership program and NASPL standard certifications initiative for Quality Control and Requirements.
• Ensured delivery against release scope and quality gates by defining a quality release factor based on test execution fail/pass rate and open defect severity.
• Scheduled and facilitated post-release reviews and track process improvement opportunities with stakeholders. Lead continual improvement and control of processes and products in a PDCA framework.
• Negotiated with third party vendor and test teams to resolve integration issues in a timely manner. Established partnership with leading OEMs including, Zebra, NCR, Ingenico, Vantiv, Star Micronics and Honeywell.

Jan 2011 – Dec 2012 · 1 yr 11 mos

• Leaded QA activates for all US-based projects. Executed exploratory and automated testing for a broad range of SaaS, POS systems, games and mobile applications. Worked closely with development while accurately documented defects found during integration and system testing.
• Worked on key R&D projects including a sales prediction module for call centers, warehouse automation system with third party sorter and BI solution integration with Tableau, WebFOCUS, and Siebel.
• Implemented QA best practices to ensure quality throughout SDLC and holistically across multiple products.
• Migrated technical teams to a unified issue-tracking platform improving workflow and introducing end-to-end visibility.
• Improved test coverage by promoting and defining a continuous testing automation strategy.
• Worked closely with multiple functional heads and stakeholders across different internal organizations to achieve QA delivery commitments and to align delivery priorities with Business objectives.
• Demonstrated strategic & thought leadership in QA to continuously improvise and optimize the QA processes and methodologies across various testing disciplines.

Feb 2009 – Dec 2010 · 1 yr 10 mos · Greece | USA

• Intralot S.A. is the leading supplier of integrated gaming and transaction processing systems, innovative game content, sports betting management and interactive gaming services to state-licensed gaming organizations worldwide.
• Performed end-to-end system and user acceptance testing for project software releases.
• Built test lab from the ground up for the more realistic production-like testing environment.
• Participated in design and specification reviews and develop accompanying customer acceptance test plans.
• Ensured deliverables meet functional and design requirements. Liaise with customer and technical team.
• Worked on six vendor-to-vendor startups/conversion projects, four of them in the US.
• Negotiated the ongoing purpose and deliverables of the test efforts.
• Ensured the appropriate planning and management of the test resources.
• Assessed the progress and effectiveness of the test effort.
• Advocated the appropriate level of quality by the resolution of important Defects.
• Advocated an appropriate level of testability focus in the software development process.

Jun 2008 – Nov 2008 · 5 mos · Greece

• Research and Informatics Corps, one of the Service Support Branches of the Hellenic Army, is aiming to improve the exploitation of modern technologies in the Military, so that through them, power multipliers, strategic advantage and the possibility of dominance over the upcoming digital battlefield to be created.
• Provided network administration services, security management, applications and website support. Led a team and often managed multiple teams at once. Also worked independently when appropriate,
• Developed an execution plan to turn the organization’s vision into a reality.
• Planned and coordinated cross-team efforts to move the vision forward.
• Managed my team in developing reliable and reusable processes for use across the. organization.
• Identified security violations and inefficiencies by conducting periodic audits.
• Configured, maintained and monitored military intranet.
• Monitored and escalated alerts for the national airspace management system.
• Supported the implementation a new telecommunication network infrastructure in the Pentagon for 1,200 users.
• Designed, implemented and executed backup and disaster recovery protocols

Apr 2007 – Aug 2007 · 4 mos · Greece

• Edirect is active in the area of new technology products and services. The company aims to comprehensively cover customer needs related to digital technology, information technology, telecommunications and home entertainment. In addition, the company rounds out its service by providing consulting services and technical support.

Nov 2006 – Apr 2007 · 5 mos · Greece

• The largest financial group in Greece offering financial services for corporate, institutional, private and business clients.
• Supported and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.
• Trained and assisted users in using new and existing technology provided coaching and one-on-one training.