Sep 2021 – Present · 4 yrs 9 mos

• Designed and delivered Inventory Turnover by Item report end-to-end for QuickBooks Enterprise, benefiting 15%+ of PBB customers (~46% of the Enterprise base)
• Owned and shipped Landed Cost enhancements (FY25 Q2 release) with one other engineer — memo field integration, formula-based field calculations, and backward compatibility for pre-PearlR11 users.
• Architected Shipping Manager integration with UPS, USPS, and FedEx in QBDT; owned native C++ and ReactJS frontend across 11+ modules, resolved P0 blockers, zero defects at release.
• Delivered Batch Customers & Vendors end-to-end in QBO (GraphQL + async services); 8K+ unique customers used the feature 14K+ times, adding 45K+ customers and 2K+ vendors.
• Built automated VOC crash analysis tool that parsed, categorized, and routed exception stack traces to domain owners via email, saving ~16 engineer-hours/week of manual triage.
• Developed a Sales Price Recommendation Engine (AI Hackathon) using Random Forest Regression on ~1M QBO records, achieving 97.4% accuracy; deployed via DevPortal ML pipeline.
• Built nudge templatization framework for Feature Discovery — dynamic HTML generation via config, eliminating per-nudge designer dependency and saving ~4 engineer-hours per release cycle.