Bogdan Caraman

Operations Associate

Bucharest, Romania15 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Strong background in Cybersecurity and Technical Support.
  • Hands-on experience in Penetration Testing and Ethical Hacking.
  • Proven track record of resolving complex IT issues.
Stackforce AI infers this person is a Cybersecurity and IT Support Specialist with experience in Fintech and Infrastructure.

Contact

LinkedIn

Skills

Core Skills

CybersecurityVulnerability Assessment And Penetration Testing (vapt)Technical SupportWindowsLinuxCustomer ServiceNetworkingWeb Servers

Other Skills

SIEMXDRIncident ResponseWindows ServerTroubleshootingRAIDComputer HardwareHP ServersStreaming MediaWindows System AdministrationMicrosoft ProductsBlade TechnologyCustomer SuccessServersOperating Systems

About

Experienced IT Specialist with a strong background in Tier 2 Technical Support, Systems Administration, Data Center Operations, and Cybersecurity. Skilled in threat detection, incident response, vulnerability assessment, and building secure lab environments for ethical hacking and penetration testing. My experience spans Windows and Linux systems, virtualization, networking, online hosting services, and enterprise deployment solutions. I’ve supported large organizations in banking, IT services, and professional services, consistently resolving complex issues without escalation. Currently transitioning into Penetration Testing, with hands-on practice in Web App Security, VAPT, and offensive security labs using Kali Linux, Burp Suite, Nmap, and TryHackMe. Passionate about cybersecurity, continuous learning, and building resilient IT environments.

Experience

15 yrs 6 mos
Total Experience
1 yr 11 mos
Average Tenure
4 yrs
Current Experience

Provision

IT Specialist

May 2022 – Present · 4 yrs · Bucharest, Romania · Hybrid

  • Responsibilities:
  • Implement and support cybersecurity solutions across the organization
  • Build and maintain lab environments for ethical hacking and penetration testing
  • Conduct controlled security assessments to identify and document vulnerabilities
  • Deploy and configure IT systems in data center environment
CybersecurityVulnerability Assessment and Penetration Testing (VAPT)SIEMXDRIncident Response

Otp bank romania

IT Support Specialist

Jan 2020 – May 2022 · 2 yrs 4 mos · Bucharest, Romania · On-site

  • Responsibilities:
  • Troubleshoot Windows PCs/laptops and peripherals
  • Provide on‑site and remote technical support
  • Deploy Windows 10 using Windows Server 2022, DHCP, ADK, MDT, WDS
  • Manage IT onboarding (training, manuals, documentation)
  • Remove malware using specialized tools
  • Replace network equipment in branch office
  • Accomplishments:
  • Configured large numbers of laptops for remote work during the pandemic
  • Migrated infrastructure from Windows 7 to Windows 10 (including TPM updates)
  • Created technical documentation in Confluence
  • Resolved ServiceNow tickets without escalation
Technical SupportWindowsWindows ServerTroubleshooting

Genpact

Senior Process Associate

Mar 2018 – Jan 2020 · 1 yr 10 mos · Bucharest, Romania · On-site

  • Responsibilities:
  • Handle server‑related requests (RAID, RAM, BIOS/firmware)
  • Analyze system logs (UNIX/CentOS/RedHat) to diagnose server issues
  • Create and manage warranty cases
  • Accomplishments:
  • Maintained professional communication with business clients
  • Resolved Salesforce tickets without escalation
LinuxRAIDComputer HardwareCustomer Service

Banca romaneasca

IT Support Specialist

Dec 2016 – Mar 2018 · 1 yr 3 mos · Bucharest, Romania · On-site

  • Responsibilities:
  • Troubleshoot Windows PCs/laptops, phones, and networking equipment
  • Provide on‑site and remote support
  • Configure and install hardware/software
  • Monitor system performance and resolve incidents
  • Accomplishments:
  • Improved IT inventory management in SharePoint
  • Updated troubleshooting tools
Technical SupportWindowsComputer Hardware

Data room srl

Network Administrator

May 2015 – Dec 2016 · 1 yr 7 mos · Bucharest, Romania · On-site

  • Responsibilities:
  • Administer network equipment and IT infrastructure
  • Configure server hardware (HP) in data centers
  • Install cabling, fiber optics, IP cameras, VoIP, video conferencing
  • Manage HP BladeSystem, Dell, Cisco servers
  • Administer Synology NAS
  • Manage streaming platforms (SHOUTcast, Icecast, Wowza)
  • Virtualization: VMware vSphere, Citrix XenServer
  • Cloud: OpenStack
  • Backup & Recovery: Acronis
  • Linux & Windows Server administration
  • Accomplishments:
  • Managed infrastructure for 20 workstations
  • Oversaw 32 servers in two blade enclosures
  • Managed 16 servers in one blade enclosure
HP ServersStreaming MediaTechnical SupportTroubleshootingWindows System AdministrationLinux+16

Upwork

Contractor

Jan 2008 – May 2015 · 7 yrs 4 mos · Bucharest, Romania · Remote

  • Responsibilities:
  • Technical support, web design, and SEO for international clients
  • Use online collaboration tools for remote project management
Ticketing SystemsTroubleshootingWindows System AdministrationLinuxMicrosoft ProductsCustomer Success+8

Convergys

Microsoft Technical Support Agent Tier 2

May 2007 – Dec 2007 · 7 mos · Sofia, Bulgaria · On-site

  • Responsibilities:
  • Provide support for Microsoft Windows and Office via phone, tickets, and email
Customer ServiceTechnical SupportTicketing SystemsTroubleshootingMicrosoft ProductsCustomer Success+5

Simm's computer center

Technical and commercial representative

Dec 2005 – Jan 2007 · 1 yr 1 mo · Galati County, Romania · On-site

  • Responsibilities:
  • PC troubleshooting, assembly, repair
  • Install Microsoft Windows
  • Manage warranties
  • Webmaster duties (WordPress, Joomla, X‑Cart)
Customer ServiceE-CommerceTechnical SupportIT Service ManagementTroubleshootingComputer Hardware Assembly+9

Data room, inc

Technical Support Representative

Feb 2003 – Dec 2005 · 2 yrs 10 mos · Galati County, Romania · Remote

  • Responsibilities:
  • Technical support for online hosting services
  • Administer Windows Server and Linux servers
  • Configure Apache/IIS, MySQL, PHP, phpMyAdmin, Plesk, ISPConfig
  • Monitor system performance and network communication
  • Implement security policies
  • Set up web servers and SHOUTcast radio stations
HP ServersStreaming MediaCustomer ServiceTechnical SupportTicketing SystemsTroubleshooting+15

Education

“Danubius” University, Galati

2005 — Juridical Science and Law

Jan 2001 – Jan 2005

"Mihail Kogalniceanu" High School, Galati

1997 — Mathematics

Jan 1993 – Jan 1997

Stackforce found 100+ more professionals with Cybersecurity & Vulnerability Assessment And Penetration Testing (vapt)

Explore similar profiles based on matching skills and experience

Iremide Ogunsanya

Iremide Ogunsanya

Security Researcher

at HackerOne

Lagos, Nigeria2 yrs 7 mos exp
Security ResearchThreat DetectionSecurity ConsultingPenetration Testing
Hemchudaesh M

Hemchudaesh M

Cyber Security Analyst

at Zoho

Tamil Nadu, India3 yrs exp
SOCDetection EngineeringGovernanceRisk Management
satyam lohomi

satyam lohomi

Analyst

at Capgemini

Navi Mumbai, India0 mo exp
Penetration Testing
Amaan Sid

Amaan Sid

Security Researcher

at Bugcrowd

Lucknow, India2 yrs 8 mos exp
CybersecurityBug hunting
Nitin Bhamare

Nitin Bhamare

Senior Security Engineer

at GoDaddy

Thane, India10 yrs 10 mos exp
PK

Pratyush Kar

Consultant

at EY

Bhopal, India5 yrs 5 mos exp
AV

Ankit Verma

Security Engineer

at Paytm

Noida, India3 yrs 2 mos exp
Application SecurityVulnerability AssessmentRed TeamingAPI Testing
Mayur Pandya

Mayur Pandya

APIsec University Ambassador

at APIsec University

Vadodara, India2 yrs 6 mos exp
API SecurityApplication Security