Jun 2024 – Aug 2024 · 2 mos · San Francisco, California, United States

• Scheduling Team
• Modernized an appointment history page by converting a legacy Ruby on Rails page to a React SPA using
• Material UI and Apollo GraphQL, reducing cognitive load for clinical staff and improving code maintainability
• Developed GraphQL mutations that interfaced with existing APIs within the Ruby on Rails monolith server
• Wrote tests using Jest, RSpec, and Cypress to reduce the risk of software regressions throughout codebases
• Followed internal CI/CD practices involving CircleCI and Git branching strategies to deploy code changes

Sep 2023 – Mar 2024 · 6 mos · Remote

• Implemented a new payment process user flow by developing a subscription checkout page using Stripe
• React Web Elements, resulting in less user page loads and clicks to complete a subscription purchase
• Integrated the Stripe API into a Nodejs web server to respond to new Stripe updates, allowing the server to
• maintain user account and subscription information in a DynamoDB database
• Amplified a deal listing database by expanding an existing Python web scraper to scrape additional websites

May 2023 – Jul 2023 · 2 mos · Remote

• Developed service outage monitoring features by using an internal React component library and Storybook
• Reduced security vulnerabilities by upgrading dependency versions in JavaScript and Nodejs applications
• Maintained documentation on new developed features to support future feature iteration and design

Jun 2022 – May 2023 · 11 mos · San Francisco, California, United States

• Resolved Takedown Requests submitted by the Russian Government amidst the 2022 Russian invasion of Ukraine.
• Maintained COPPA compliance and ensured user safety by halting underaged users’ usage of GitHub services.
• Liaised with the Engineering team to identify potential internal tooling optimizations to improve workflows.
• Enhanced user trust by addressing reports of spam and abuse within an 8-hour Service Level Agreement via Zendesk.

Jan 2022 – May 2022 · 4 mos · San Francisco, California, United States

• Provided Subject Matter Expert-level domain knowledge to stakeholders.
• Led training sessions on Japan-specific workflows, internal tools usage, and policy enforcement guidelines.
• Collaborated with operational stakeholders to maximize workflow efficiencies to address increasing request volumes.

May 2021 – Jan 2022 · 8 mos · San Francisco, California, United States

• Assisted in the de-escalation of foreign governments’ threats to block Twitter within various countries.
• Coordinated cross-functionally with other departments and stakeholders to mitigate legal risks.
• Collaborated across global offices to ensure maximum business coverage and workflow alignment.

Sep 2020 – May 2021 · 8 mos · San Francisco, California, United States

• Utilized Salesforce’s Service Cloud and internal tools to correspond with law enforcement agencies, protect platform integrity, enforce Twitter Terms of Service, and provide accurate data for transparency reports.
• Processed legal content removal requests from around the world, with an accuracy rate of over 99.5%.
• Assessed reported content objectively to protect users’ freedom of speech, while complying with local laws.
• Served on biweekly on-call rotations to process emergency requests to protect the physical safety of users.

Sep 2019 – Sep 2020 · 1 yr · San Francisco, California, United States

• Drafted over 200 investment term sheets for the Finance team that ranged in value between $50,000 to $500,000.
• Supported Investment Counsel and the underwriting process in drafting over 100 investment theses.
• Conducted extensive due diligence on individuals and business entities as part of the underwriting process.
• Filed over 50 UCC-1 Financing Statements to protect and secure the company’s interests in its investments.
• Managed numerous legal documents throughout the business pipeline, from term offerings to deal closings.
• Coordinated with the Finance, Investment, and Underwriting teams to facilitate business operations efficiency.

Oct 2018 – Dec 2018 · 2 mos · Yamanashi, Japan

• Devised lesson plans with engaging activities appropriate for students’ respective skill levels.
• Led discussions in small groups to improve English speaking and listening skills.
• Introduced American culture to students with graphics and personal anecdotes.
• Supplemented class instruction in Japanese when new words were introduced to students, etc.

Jul 2017 – Aug 2017 · 1 mo · San Francisco Bay Area

• Provided rough translations for a PR campaign presentation and a documented interview.
• Utilized Adobe Premiere Pro to subtitle rough cuts of the documented interview.
• Researched popular classic manga IPs to propose potential video game tie-ins.
• Assisted in the on-location filming on an online self-help program.