Cassandra Poole, CSM — Product Designer
I’m a Product Designer who enjoys working at the intersection of design, product thinking, and strategy. Currently, I’m a Product Designer on the Platforms Team at 8am, where I help design the foundational systems that power products used by professional service businesses to manage their work, serve clients, and get paid. My experience spans enterprise platforms and complex workflows across companies like VMware, Red Hat, U.S. Bank, and ConnectWise. I enjoy simplifying complicated systems and partnering closely with product managers and engineers to turn ideas into thoughtful, scalable experiences. While design is my craft, I’m also drawn to the product side of the work—understanding user problems, shaping product direction, and helping teams build solutions that create real impact. My background in hospitality management continues to influence how I approach products: with empathy, curiosity, and a focus on creating experiences that feel intuitive and human. Expertise & Toolset: 👇🏾 Core Competencies: UX Design, Product Roadmap, Project Management, Stakeholder Alignment, Risk Mitigation, Agile/Scrum (CSM), and Lean Delivery Enterprise Solutions: Cross-functional Delivery, Process Optimization, & Platform Strategy. Strategic Tools: Jira (Admin), Maze, Marvin, Pendo, Confluence, Figma, Miro, & Asana.
Stackforce AI infers this person is a Product Designer specializing in SaaS and B2B solutions.
Location: Tampa, Florida, United States
Experience: 6 yrs 1 mo
Skills
- Product Design
- Ux Research
- Product Management
- User Experience (ux)
- Project Management
- Agile Project Management
Career Highlights
- Expert in simplifying complex workflows for enterprise platforms.
- Strong background in user-centered design and product strategy.
- Proven track record of leading cross-functional teams.
Work Experience
8am
Product Designer (2 mos)
ConnectWise
Senior UX Designer (2 mos)
U.S. Bank
Senior Product Designer (1 yr 8 mos)
VMware
Senior Product Designer (1 yr)
Red Hat
Interaction Designer (6 mos)
Associate Project Manager (1 yr 3 mos)
Daugherty Business Solutions
Assistant Project Manager (1 yr 1 mo)
Republic National Distributing Company
Project Manager (1 yr 3 mos)
InterContinental Hotels Group (IHG®)
Project Manager (Contractor) - Payment Solutions (3 mos)
IT Project Management Coordinator (Contractor) - Global Hotel Solutions (9 mos)
Starwood Hotels & Resorts Worldwide, Inc.
Revenue Management Services Coordinator (Project Management Coordinator) (1 yr 1 mo)
Education
Bachelor's Degree at University of Central Florida – Rosen College of Hospitality Management
User Experience (UX) Design at Designlab
Associate of Science (A.S.) at Valencia College
High School Diploma at Auburndale Senior High School
