Chandana Nawarathna

DevOps Engineer

Colombo, Western Province, Sri Lanka5 yrs experience
Most Likely To Switch

Key Highlights

  • Proven track record in DevOps and system engineering.
  • Expertise in cloud technologies like Azure and AWS.
  • Strong background in incident management and forensic analysis.
Stackforce AI infers this person is a DevOps and System Engineering expert in the SaaS industry.

Contact

Skills

Core Skills

DevopsCloud InfrastructureMonitoringIt ServicesSystem EngineeringIncident ManagementManaged ServicesNetwork OperationsSystem Support

Other Skills

GrafanaPrometheusJenkinsUbuntuDockerAzureKubernetesBashWeb HostingHosting ServicesApache Web ServerLinuxOpen-Source SoftwareMiddlewareAWS

About

As a dedicated and experienced IT professional based in Colombo, Sri Lanka, I specialize in system engineering, DevOps, and middleware, with a proven track record of delivering robust solutions in various high-pressure environments. Currently serving as a Senior DevOps Engineer at TownSuite Municipal Software, I leverage my expertise in Grafana, Prometheus, Jenkins, Ubuntu, Docker, Azure, Kubernetes, and Bash to streamline and optimize IT operations. My career journey has equipped me with a comprehensive skill set, including Linux and Windows administration, network infrastructure management, and open-source application troubleshooting. My professional experiences span across reputable organizations like Wiley, Axiata Digital Labs, and Procons Infotech Private Limited, where I have consistently demonstrated my ability to manage complex systems, ensure operational excellence, and deliver exceptional client satisfaction. My roles have ranged from managing microservices and CI/CD pipelines to handling incident responses and forensic analysis. Educationally, I hold a Bachelor of Science in Computing from Wrexham Glyndŵr University, graduating with Second Class Upper Division honors. My commitment to continuous learning is evident from my certifications, which include Red Hat Certified System Administrator (RHCSA), Microsoft Certified Azure Fundamentals, and Oracle Cloud Infrastructure Foundations Certified Associate. Additionally, I have completed numerous courses on platforms like Coursera and LinkedIn Learning, enhancing my skills in areas such as Python programming, SEO, ITIL, Kubernetes, and Ansible. I am passionate about leveraging technology to solve real-world problems and thrive in collaborative environments that foster innovation and continuous improvement. I am fluent in English and a native speaker of Sinhalese, which enables me to communicate effectively in diverse settings. Let's connect and explore how we can drive technological advancements together.

Experience

5 yrs
Total Experience
1 yr
Average Tenure
2 yrs 3 mos
Current Experience

Townsuite municipal software

Senior DevOps Engineer

Feb 2024Present · 2 yrs 3 mos · Gander, Newfoundland and Labrador, Canada · Remote

  • DevOps Practices: Implemented CI/CD pipelines to
  • streamline development and deployment processes,
  • ensuring high availability and performance.
  • Grafana & Prometheus: Configured and monitored
  • performance metrics and application health using Grafana
  • dashboards and Prometheus alerting.
  • Jenkins: Managed Jenkins for automated builds and
  • deployments, integrating with version control systems for
  • continuous integration.
  • Ubuntu Administration: Managed and optimized
  • Ubuntu-based servers.
  • Docker: Developed containerized applications and
  • managed multi-container environments to ensure
  • consistency across development and production.
  • Azure : Microsoft Entra ID related access provisioning .
  • Kubernetes: Orchestrated containerized workloads using
  • Kubernetes, including cluster setup, workload scaling, and
  • troubleshooting.
  • Bash Scripting: Automated routine tasks and deployment
  • scripts using Bash, improving efficiency and reducing
  • manual errors.
  • MS SQL Server: Ms SQL Server management with SQL
  • Server Management Studio.
  • Maintain and monitor computing, network, security, and
  • supporting systems to meet organizational requirements.
  • Proactively identify and address performance issues across
  • systems.
  • Ensure quality by testing all changes to networks,
  • software, and cloud computing applications.
  • Stay updated with the latest infrastructure, development
  • suites, and cloud trends.
  • Collaborate with internal teams and third-party vendors
  • to resolve hardware, OS, network, and application-level
  • issues.
  • Worked on Prometheus and Grafana.
  • HAProxy Server Configure and troubleshooting.
  • Zabbix server deployment and configuration with agents.
GrafanaPrometheusJenkinsUbuntuDockerAzure+4

Chandanadev.com

Founder

Jan 2024Present · 2 yrs 4 mos · Colombo, Western Province, Sri Lanka · Remote

  • IT Service at your finger tips including Hosting
Web HostingHosting ServicesApache Web ServerLinuxIT Services

Freelance

System Engineer

Aug 2023Feb 2024 · 6 mos · Colombo, Western Province, Sri Lanka · Remote

  • Open-source application installation, configuring
  • and troubleshooting
  • Middleware application installation, configuring
  • and troubleshooting
  • Installation, configuration and troubleshooting of Linux based open source application
  • AWS and Azure based system engineering
Open-Source SoftwareMiddlewareAWSAzureLinuxSystem Engineering

Wiley

Engineer - Operations Center

Jan 2023Jul 2023 · 6 mos · Colombo, Western Province, Sri Lanka · Hybrid

  • ● Provide, develop, and maintain a forensic capability to enhance response to, support of, and investigation into major incidents.
  • ● Ensure that documentation for Runbooks is compliant with their purpose and remediate as needed.
  • ● Ensure that events, batch/job failures, or reports are validated and properly entered into the appropriate reporting systems.
  • ● Provide monitoring, correlation analysis, incident response, validate events or reports, and determine if the event constitutes an incident.
Forensic CapabilityIncident ResponseDocumentationIncident Management

Axiata digital labs

2 roles

Engineer - Managed Services (Level 2)

May 2022Jan 2023 · 8 mos · Colombo, Western Province, Sri Lanka

  • ● Assigned in Level 2 Tier for the 'Digital Telco Enabler (DTE)' project for Celcom Axiata.
  • ● Telco industrial application support in Linux/Unix environments.
  • ● Incident management and resolution.
  • ● Technologies & Tools – Kubernetes, Docker, Prometheus, Grafana, Jenkins, Kibana, MySQL, Nagios, ITSM and JIRA.
KubernetesDockerPrometheusGrafanaIncident ManagementManaged Services

Engineer - Managed Services (Network Operations Center)

Aug 2021May 2022 · 9 mos · Colombo, Western Province, Sri Lanka

  • ● Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and cater to service request
  • ● Monitoring and tracking application/platforms/system for issues through to resolution, within agreed time limits
  • ● Maintain and work on SMT or similar way to maintain incident/problem / CR / SR and other artefacts
  • ● Analysis of issues in problem management
  • ● Incident and service request-related customer communication
  • ● Following standard procedures for proper escalation of unresolved issues to the appropriate internal/external team
  • ● Maintain knowledge repositories (SOP, WI, KB articles, whitepapers etc.) and deliver knowledge share sessions
  • ● Identify and raise risks and dependencies.
MonitoringTroubleshootingIncident ManagementNetwork Operations

Procons infotech

System Support Engineer

Apr 2021Aug 2021 · 4 mos · Colombo, Western, Sri Lanka

  • ● Manage and monitor all internal & remotely installed systems and infrastructure.
  • ● Ensure the highest levels of internal & remotely infrastructure availability.
  • ● Ensure the highest level of client satisfaction for their inquiry / request.
  • ● Ensure system sustain, organizational knowledge and resource sustain.
  • ● Maintain regular system and data backups.
  • ● Record keeping related to all system support works.
  • ● Perform all technical tasks assigned by Tech Lead / Project manager / BOD
System MonitoringClient SatisfactionData BackupSystem Support

Education

Wrexham University

Bachelor of Science — Computing

Oct 2019Sep 2020

University of Colombo School of Computing

Bachelor of Information Technology — Information Technology

Jan 2012Present

Wariyapola Sri Sumangala College

General Certificate of Education (Advanced Level)

Jan 2006Jan 2008

Uduwela Buddhist College

General Certificate of Education (Ordinary Level)

Jan 1994Jan 2005

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