Apr 2024 – Present · 2 yrs 1 mo · Bangalore Urban · On-site

May 2022 – Apr 2024 · 1 yr 11 mos · Bangalore Urban · On-site

• working on the different process in the team Like RFI, Initial currently handling Decisions process with the team of 5 members which saves liability to the company.
• Supporting the team fellow associates in clarifying their doubts
• 2. Involved in conducting fun activities within the team.
• 3. EOD report sending to the leads.
• 4. Backup for allocating cases to the team.
• 5. Pre audits for new joiners.
• 6. Reaching out to associates In mails if they are missed on working or closing cases on same due dates on daily basis.
• Additionally Worked on a project.
• Project 1 (Pending analysis on Historical cases)
• Project 2 (Current pending analysis project on daily basis)

Jun 2020 – May 2022 · 1 yr 11 mos · Bangalore Urban · On-site

• In the month of may internally moved to Unemployment claims team which is one of the benefits provided to US employees once their job with the firm is terminated.
• team providing information and documents using the multiple tools like equifax, workday, my scheduler etc,.Also working on the different processin the team handling Initial claims, RFI claims, Sam’s club claims and Decisions claims.

Feb 2020 – Jun 2020 · 4 mos · Bangalore Urban · On-site

• Complete On boarding process is taken care once the person get selected in interview than we work on his/her initiating GAIN no, Background check with the help of a tool called ABSS, once after the clearance we proceed
• to send the employee orientation mail, updating SSN no in Snow, Relocation, Sign on bonus.
• Additionally Worked on a project
• Project 1 (Workday Cutover Project) from 5th May 2020 to 12th June 2020.
• Project 2 (Intern Hire Action project) from 27th May 2020 to 2nd June 2020.