Chetanaya Rawat — Operations Associate

Hello everyone, Chetanaya Rawat this side. I have over 4+ years of experience across different domains. I began my career at Concentrix, later joined SBI Card, where I worked in Operations (VKYC & KYC). Currently, I am part of the Operations and Risk team at Stashfin. My key responsibilities include monitoring customer payments, ensuring they are updated accurately, and resolving customer queries through raised tickets. Additionally, I handle Bureau dispute resolutions and manage daily case resolutions via portals and emails.

Stackforce AI infers this person is a customer operations specialist in the Fintech industry.

Location: Delhi, India

Experience: 3 yrs 2 mos